Thecraze Reviews 

138
TrustScore 1.5 out of 5

1.3

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Review summary

Created with AI, based on recent reviews

Evaluating 119 reviews, most reviewers were let down by their experience overall. Many consumers faced severe delivery delays, explaining that orders experienced extended processing times without prior notice. Shoppers frequently expressed deep frustration because customer service completely stopped responding to emails, and buyers found that there were no working phone numbers available for assistance. However, some customers also noted that their long-delayed packages eventually arrived safely after waiting for a significant period. A few reviewers mentioned finally receiving their requested items after weeks of waiting, though they observed that the overall product quality was only acceptable.

What people talk about most

Order

Users describe negative interactions with order processes, noting that prepaid items are frequently delayed... See more

Product

Consumers find product experiences to vary, with some concerns regarding delivery times after online... See more

Website

Reviewers highlight negative aspects of the website, frequently expressing deep dissatisfaction and advising... See more

Response time

Customers consistently report deep disappointment and frustration regarding response time. Consumers state... See more

Delivery service

Reviewers mention negative feedback about delivery service, noting that prepaid orders take months to arrive... See more

Reviews shaping this summary

Rated 1 out of 5 stars

This company is nothing short of a fraud. Their customer service is absolutely terrible – no one responds to emails, calls, or complaints, and when they do, they give vague excuses instead of solv... See more

Rated 1 out of 5 stars

This so called The CRAZE.in is fraud organization and and surviving on cheating people. It is my humble request to everyone not to go with this online fraud marketing team. I have decided to take nece... See more

Rated 1 out of 5 stars

This so called The CRAZE.in is fraud organization and and surviving on cheating people. It is my humble request to everyone not to go with this online fraud marketing team. I have decided to take nece... See more

Rated 1 out of 5 stars

I had ordered grip for finger protection worth 800 rs . Till date I have not received any grip , there is no number to connect to them plus there is no response also . I really don’t understand why Go... See more


Company details


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1.3

Bad

TrustScore 1.5 out of 5

138 reviews

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No history of asking for reviews

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1.3

All reviews

(138)

113 reviews in the last 12 months

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Rated 1 out of 5 stars

FRAUD

FRAUD. I wish I checked reviews before placing an order. No response on mail as well. Its been 17days since I placed an order. Please don't trust this website and lose ypur hard earned money.

April 23, 2026
Unprompted review
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Rated 1 out of 5 stars

thecraze.in SCAMMERS

I placed an order for a baseball cap on April 24, 2026, on thecraze.in and paid in advance. Soon after, I was informed that the product was unavailable and was asked to choose an alternative. I selected another item immediately.

Since then, the order status has been stuck at “We’re preparing these items for shipping” for over a month, and I still haven’t received my order. I have tried contacting them multiple times via email, but all I get are repetitive automated responses saying the product is in the process of shipping.

There is no proper customer support, no clear communication, and no resolution even after several weeks. This has been extremely frustrating.

Based on my experience, I strongly advise others to avoid purchasing from this website. The service is highly unprofessional and unreliable. These people are scammers!

April 24, 2026
Unprompted review
Rated 3 out of 5 stars

Yes there was a delay but the parcel…

Yes there was a delay but the parcel was delivered. The problem is that they don’t have a Whatspp or some messaging facility on their website. And the parcels take forever to deliver. You feel that you have been scammed but at the end my parcel did arrive.
They are Not scammers but lazy.

May 1, 2026
Unprompted review
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Rated 1 out of 5 stars

This so called The CRAZE.in is fraud…

This so called The CRAZE.in is fraud…
This so called The CRAZE.in is fraud organization and and surviving on cheating people. It is my humble request to everyone not to go with this online fraud marketing team. I have decided to take necessary legal assistance to trace them and take the appropriate legal steps to penalize so that atleast no one in future should get cheated by such organisations. Never mind spending time and funds to trace these people out

March 20, 2026
Unprompted review
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Rated 1 out of 5 stars

For all the disappointed good citizens…

For all the disappointed good citizens of India. The main scam is No contact Number, No physical presence of warehouse in Chennai. The company website is hosted by an European Web hosting company. Just stop wasting your energy and search for other good ones. One in 100 may get a response. Let's be wise..

February 9, 2026
Unprompted review
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Rated 1 out of 5 stars

Same problem guys...

Same problem guys...
Without much research, I placed an order too...
More than a month.. no contact..

Wht can b done guys...? I really want to take an action

April 2, 2026
Unprompted review
Rated 1 out of 5 stars

Would rate it zero stars

Would rate it zero stars! Haven’t recieved the products I ordered , I’m thinking of complaining to consumer court as now I’m seeing multiple similar complaints. No response from them either though I’ve tried communicating through various ways

February 27, 2026
Unprompted review
Rated 1 out of 5 stars

Scam company.i placed order by 22nd Feb…

Scam company.i placed order by 22nd Feb for a sling bag and paid 1500 and they mentioned delivery by 15th march.after 16th March I mail them 6 times and till now no communication or mail from them . It means the company is scam and cheat costumers after they pay .my order no is CRIN44671

February 22, 2026
Unprompted review
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Rated 1 out of 5 stars

A fraud scam company who is only…

A fraud scam company who is only determine there to take other people's money and no justice shown. no customer service, no refund, no customer care contact, no calls to make and no email goes to that ID. How come a government let these kind of scam ecommerce to open a holding and sell scam products so appalling the situation is.Can I give -0- for reviews for these kind if fraudsters sad people.

March 10, 2026
Unprompted review
Rated 1 out of 5 stars

Fraud website

Fraud website. They didnt deliver the order. For some days they update that shipping is delayed. But after somedays no response.

October 5, 2025
Unprompted review
Rated 1 out of 5 stars

The worst site ever

The worst site ever
I've placed an order on 13th jan and it's been 45 days, the prepaid order is not yet delivered and the craze team barely responds, there is no helpline no to call up, mails, messages on their 'contact us' page, fb messages are never responded.
These are fraudsters don't order from these scammers.

February 28, 2026
Unprompted review

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