Thecraze Reviews 

138
TrustScore 1.5 out of 5

1.3

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Review summary

Created with AI, based on recent reviews

Evaluating 119 reviews, most reviewers were let down by their experience overall. Many consumers faced severe delivery delays, explaining that orders experienced extended processing times without prior notice. Shoppers frequently expressed deep frustration because customer service completely stopped responding to emails, and buyers found that there were no working phone numbers available for assistance. However, some customers also noted that their long-delayed packages eventually arrived safely after waiting for a significant period. A few reviewers mentioned finally receiving their requested items after weeks of waiting, though they observed that the overall product quality was only acceptable.

What people talk about most

Order

Users describe negative interactions with order processes, noting that prepaid items are frequently delayed... See more

Product

Consumers find product experiences to vary, with some concerns regarding delivery times after online... See more

Website

Reviewers highlight negative aspects of the website, frequently expressing deep dissatisfaction and advising... See more

Response time

Customers consistently report deep disappointment and frustration regarding response time. Consumers state... See more

Delivery service

Reviewers mention negative feedback about delivery service, noting that prepaid orders take months to arrive... See more

Reviews shaping this summary

Rated 1 out of 5 stars

This company is nothing short of a fraud. Their customer service is absolutely terrible – no one responds to emails, calls, or complaints, and when they do, they give vague excuses instead of solv... See more

Rated 1 out of 5 stars

This so called The CRAZE.in is fraud organization and and surviving on cheating people. It is my humble request to everyone not to go with this online fraud marketing team. I have decided to take nece... See more

Rated 1 out of 5 stars

This so called The CRAZE.in is fraud organization and and surviving on cheating people. It is my humble request to everyone not to go with this online fraud marketing team. I have decided to take nece... See more

Rated 1 out of 5 stars

I had ordered grip for finger protection worth 800 rs . Till date I have not received any grip , there is no number to connect to them plus there is no response also . I really don’t understand why Go... See more


Company details


Contact info

1.3

Bad

TrustScore 1.5 out of 5

138 reviews

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1-star

No history of asking for reviews

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1.3

All reviews

(138)

113 reviews in the last 12 months

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Rated 1 out of 5 stars

I had ordered a dough cutter and had…

I had ordered a dough cutter and had paid for it. Was promised delivery within 10 days. It's past two months. No delivery yet. I trusted the site but discovered they are a hoax.
Do not make the mistake of ordering anything with them.
They are cheats. How to get Cyber Crime Cell to look into this company? Can trustpilot.com do anything to help before more and more unwitting customers are trapped?

October 16, 2025
Unprompted review
Rated 1 out of 5 stars

Horrible horrible website they don’t…

Horrible horrible website they don’t reply back to any of your mails messages and the best part they don’t even have a phone no on the website or anywhere else , horrible think a thousand times before you order you’ll only feel helpless later on

October 14, 2025
Unprompted review
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Rated 1 out of 5 stars

Fraud website

I had placed order with Craze.in on Aug 17. It is almost 2 months but till date I have not received my order. Such a fraud fake website that they don't give you Cash on delivery option also as they can't loot people then. Also, never reply to your complaints.

August 17, 2025
Unprompted review
Rated 1 out of 5 stars

My order

The site and tracking showed unavailable on what I ordered.I have reported that to cyber crime cell

September 18, 2025
Unprompted review
Rated 1 out of 5 stars

Scamsters

Craze.in and Bling Queen are 2 concerns and I have the same complaints about both- Bling Queen and its sister concern Craze .in...both are under Glocom Tech and Glocom Imports based in Perumbakkam,Chennai.
Its 2 months now and no resolution...only emails saying customs delay.
And sometimes the reply is ...Its in transit.
But tracking details are not shared despite reminders.
Their websites have doctored 4 and 5 star reviews put by them...theres no option for anyone to post reviews...
As I have observed, both these companies have cheated a number of customers..

Calls are not answered. And after repeated reminders, false reassurance about customs delay..
They then assert that it is in transit but total silence about a Tracking No.
I sent 2 reminders about a refund but reply was they are unable to intercept a parcel in transit. What has that got to do with refund?.
So now I suggest we all do the following.
Register our grievance on the
National consumer helpline websites or call 1915
And on cybercrime website..and
edaakhil website..the district consumer forum.With proof and screenshot of payments.
And apply to your bank or UPI via complaints forum for reversal of payments under new RBI rules for non delivery and unfair trade practices.
Address of Bling Queen and Craze. in
Glocom Imports pvt Ltd
Ground floor plot no.12
Door no 12
Ramalingam street
Sekaran Nagar,Perumbakkam
Chennai 600100
Tel 9150436777

Let's chase these avenues and bring these rogues to book.
Their website is live and they keep advertising about sales and discounts etc...Fraudulent ads.. which should be reported.

September 24, 2025
Unprompted review
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Rated 1 out of 5 stars

This company is nothing short of a…

This company is nothing short of a fraud. Their customer service is absolutely terrible – no one responds to emails, calls, or complaints, and when they do, they give vague excuses instead of solving the problem. The delivery service is equally pathetic; orders are delayed endlessly, and in many cases, items never arrive at all.

They lure customers in with false promises and then completely fail to deliver on their commitments. I strongly advise everyone to stay away from this company and save yourself the frustration, wasted time, and lost money.

If you value your hard-earned money and peace of mind, avoid this company at all costs.

September 16, 2025
Unprompted review
Rated 5 out of 5 stars

Fraud company.

Never buy any products from Thecraze.You will not receive your product and your money will be lost.They are cheaters.I had ordered a trench coat worth Rs 4500/-, order no crin18600
But never received that coat.There is no customer support number.They do not respond to emails.There is no option to buy by cod.As such you are sure to be cheated by these fraudsters.

August 22, 2025
Unprompted review
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Rated 1 out of 5 stars

I don't want to give even 1 star as…

I don't want to give even 1 star as they are fraud.I ordered my product once more but not bought they immediately respond me for ordering.My product which I had already purchased has not been received since one month.

August 13, 2025
Unprompted review
Rated 1 out of 5 stars

No.FRAUD WEBSITE THECRAZE.in

No.FRAUD WEBSITE THECRAZE.in

For my baby I ordered a product from this website only mail received , almost 10 days still the product not received, u paid around 4K inr .

Please guide me how to get my money back

September 11, 2025
Unprompted review
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Rated 1 out of 5 stars

These people are CHEATS.

These people are CHEATS.
Govt should take action against them and BAN them.

Why they don't have option for COD Payment ... because they don't have any product to supply.

September 7, 2025
Unprompted review
Rated 1 out of 5 stars

Beware- Scam! Scam!

Beware – Scam! Scam!
I placed an order online with this company and paid via UPI. After the payment, I received no confirmation, no delivery instructions, and no updates at all. There is no customer support phone number available, and the only listed email address never responds. This appears to be a complete scam. Do not fall for it

September 1, 2025
Unprompted review

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