The Debt Centre Reviews 

326
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 94 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being professional, friendly, and incredibly supportive, guiding them through difficult times with understanding and without judgment. Many highlight the exceptional service, noting how advisors clearly explain every step, making the entire process easy and stress-free, which often leads to significant debt reduction and peace of mind. Reviewers frequently mention feeling calm and supported from their first contact, appreciating genuine conversations and a personalized approach. This dedication to listening ensures customers receive correct solutions, helping them move forward with confidence.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, helpfulness, and... See more

Customer service

Clients share positive opinions on customer service, with many reviewers describing the team as incredibly... See more

Service

Customers had positive experiences with service, often highlighting the team's helpfulness and... See more

User experience

Reviewers mention positive feedback about user experience, with many finding the staff professional, helpful,... See more

Customer communications

Customers consistently note ambiguous experiences with contact, with some expressing regret for not... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Have been struggling for a long time as a single father with debts breathing down my neck but within 15 minutes of filling out the form Ryan from the debt centre took me through everything single step... See more

Company replied

Rated 5 out of 5 stars

These are absolutely amazing, the staff are amazing,my advisor was Ryan, he was great, he was very professional yet friendly and warm so i felt totally reassured. The other staff too, was also warm,... See more

Company replied

Rated 5 out of 5 stars

What can I say?....Well..... Ryan and Daniel have been absolutely amazing! They both held my hand and walked me through the entire process, explained every detail, met me with humour and made me f... See more

Company replied

Rated 5 out of 5 stars

I had a wonderful experience & can’t recommend them highly enough! Ryan and Daniel handled my case, they were awesome. Very professional, polite, helpful and incredibly supportive as I was going thr... See more

Company replied


Company details

  1. Alternative Financial Service

Written by the company

The road to debt freedom is there... you just have to decide to drive on it! We are here to help you consolidate your debts into one affordable monthly payment. You could legally write off up to 80% of your debts though our Government Scheme. We treat every customer as an individual and our support is tailored to your personal circumstances, ensuring your best interests are central to our advice. We define ourselves by our values as a business. These values inform the way treat our customers and our staff.


Contact info

4.9

Excellent

TrustScore 5 out of 5

326 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(326)

95 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Peace of Mind

Am happy with you, because you take time to listen and explain which deals are good for me and how l can be stress free for the time of payment and to be debt free in low time.

May 28, 2026
Unprompted review
The Debt Centre logo

Reply from The Debt Centre

Hi Eric

Thank you so much for the 5-Star review. We're really glad we could support you on your journey!

Your feedback truly helps us continue making a difference

All the best to you in the future
The Debt Centre

Advertisement
Rated 5 out of 5 stars

Highly professional

All i can say is that from the initial conversation to conclusions is that everyone spoken with has been absolutely incredible, kind, understanding. I highly recommend for a way forward.

May 26, 2026
Unprompted review
The Debt Centre logo

Reply from The Debt Centre

Hi Adam

Thank you so much for your kind words and 5 star review.

It really means a lot to the whole team knowing that your experience with us has been so positive.

And i'm so pleased you have put yourself back in control of these debts!

All the best for the future
The Debt Centre

Rated 5 out of 5 stars

The team were very helpful from the…

The team were very helpful from the start and went through everything with me, they were upfront with everything so i knew what was happening and involved me in every step of the way, it works out very affordable for myself so I wasn't stretched or stressed throughout dealing with this plus they listened to any issues i had and made sure i was comfortable every step of the way.

May 22, 2026
Unprompted review
The Debt Centre logo

Reply from The Debt Centre

Hi Jay

Thank you for leaving a 5 star review!

Your feedback is important to us and allows us to continue to support people in a similar situation to you. I'm so glad you have managed to find the perfect solution!

All the best in the future
The Debt Centre

Rated 5 out of 5 stars

At first I was very nervous about…

At first I was very nervous about speaking out about my situation but I am glad I made the move to get help what lovely non judgmental people who have help me and I can see a light at the end of the tunnel and feel better

May 26, 2026
Unprompted review
The Debt Centre logo

Reply from The Debt Centre

Hi Ursula

Thank you so much for your kind words. It really helps others in similar situations to find the courage to reach out for help.

We are so happy you have managed to find the right solution for your debts.

All the best in the future
The Debt Centre

Rated 5 out of 5 stars

These Guys go above & beyond to help…

These Guys go above & beyond to help you .
Absolutely 5 stars.

December 5, 2025
Unprompted review
The Debt Centre logo

Reply from The Debt Centre

Hi Debi

Thanks so much for the 5 Stars! - This really means a lot.

More people can gain the courage to reach out by seeing reviews like yours. Thank you.

All the best in the future
The Debt Centre

Advertisement
Rated 5 out of 5 stars

Daniel & James have been amazing

Daniel & James have been amazing . From first contact i have been put at ease . I cant thank these two enough . If your looking for advice and support with financial matters i certainly recommend highly you contact this company. For the first time in a very long time ive had peace of mind - been able to sleep better and actually looking foward to every day. If your thinking of reaching out for help and support just do it . They took away all the fear and stress . My only reggret is not contacting them sooner.

May 14, 2026
Unprompted review
The Debt Centre logo

Reply from The Debt Centre

Hi Anwen

Thank you very much for your kind words - and the 5 Stars!

It really means a lot to the whole team, especially Daniel and James, knowing that your experience with us has been so positive. And to others seeking financial help, this will give them the boost to reach out! - Much appreciated!

All the best in the future
The Debt Centre

Rated 5 out of 5 stars

Very helpful thank you

Very helpful thank you

May 12, 2026
Unprompted review
The Debt Centre logo

Reply from The Debt Centre

Hi Zoe

Thank you very much for the positive review - and the 5 Stars!

I'm glad we have been there to help you on your debt journey.

Wishing you all the best in the future
The Debt Centre

Rated 2 out of 5 stars

I started the iva in March 2026.all was…

I started the iva in March 2026.all was going well. So I thought after a few months of doing everything they asked for it went quite. I rang only to be told it's in hand but it wasn't. Still went quite. I had to phone and complain. The manger spoke to me only to be told that they could not help me. This was not a good experience.

April 24, 2026
Unprompted review
Rated 5 out of 5 stars

I would like to express my sincere…

I would like to express my sincere gratitude to Sheraz for his exceptional support throughout my application process. He was incredibly patient, guiding me through every step and ensuring all my questions were answered. His professionalism and dedication made a potentially stressful process feel seamless and manageable. Thank you, Sheraz, for your outstanding help!"

May 12, 2026
Unprompted review
The Debt Centre logo

Reply from The Debt Centre

Hi Rahni

Thank you so much for your kind words and 5 star review.

It really means a lot to the whole team, especially Sheraz, knowing that your experience with us has been so positive. And to others seeking financial help with their debts, this will go a long way.

Much appreciation.

All the best for the future
The Debt Centre

Advertisement
Rated 5 out of 5 stars

I highly recommend

I highly recommend, The Debt Centre. They are trustable and professional, also very fast service. Thank you so much.

May 1, 2026
Unprompted review
The Debt Centre logo

Reply from The Debt Centre

Hi Mihaela

Thank you for leaving a 5 star review.

Your words are very encouraging to others seeking financial help. I hope this fresh start brings great things for you.

All the best to you
The Debt Centre

Rated 5 out of 5 stars

Ryan helped right away.

Ryan helped right away.
Sorted everything fast!

May 11, 2026
Unprompted review
The Debt Centre logo

Reply from The Debt Centre

Hi James

Thanks for the 5 Stars! I'm glad we managed to find a solution that fits your circumstances.

Wishing you all the best
The Debt Centre

Rated 4 out of 5 stars

Never use WhatsApp to speak to these…

Never use WhatsApp to speak to these guys/girls because they can only give you a very basic answer, if you really want any help, speak to these guys, they actually listen and give some wonderful advice.

May 8, 2026
Unprompted review
The Debt Centre logo

Reply from The Debt Centre

Hi Paul

Thank you for updating your review.

We're sorry your initial experience left you feeling frustrated, and we appreciate you giving us the opportunity to discuss your concerns further.

We're pleased that, after speaking with our team, you found the advice helpful and felt listened to. While WhatsApp is useful for general enquiries, more detailed conversations are often best handled directly with one of our advisers so we can fully understand each individual's circumstances.

Thank you for your feedback. We're glad we were able to help and wish you all the best moving forward.

The Debt Centre

Rated 5 out of 5 stars

From start to finish i was put at ease…

From start to finish i was put at ease in a hugely stressful situation.
I feel like a massive weight has been lifted. Anyone under strain should contact them straight away. Don't delay!

May 1, 2026
Unprompted review
The Debt Centre logo

Reply from The Debt Centre

Hi Ron

Thank you for leaving a positive review - and the 5 stars! I'm glad we have managed to help you on your debt journey and found the best solution for you.

We wish you all the best for the future
The Debt Centre

Advertisement
Rated 5 out of 5 stars

Id like to thank james &Daniel for…

Id like to thank james &Daniel for there help , very honest & easy to deal with would point anyone in there direction .very quickly sorted my problems out for me .

April 13, 2026
Unprompted review
The Debt Centre logo

Reply from The Debt Centre

Hi Geoffrey

Thank you so much for your kind words. It really helps others in similar situations to find the courage to reach out for help.

We are so happy you have managed to find the right solution for your debts.

All the best in the future
The Debt Centre

Rated 5 out of 5 stars

It’s been nice looking forward to…

It’s been nice looking forward to working with you on this.

April 21, 2026
Unprompted review
The Debt Centre logo

Reply from The Debt Centre

Hi Blessing

Thank you for the 5 Stars! - much appreciated.

I'm glad we've managed to find the best solution for your needs.

All the best to you
The Debt Centre

Rated 5 out of 5 stars

Had great help from start to finish…

Had great help from start to finish Ryan couldn do enough for me saved me loads…..Ryan ur a legend buddy I owe u a pint

April 15, 2026
Unprompted review
The Debt Centre logo

Reply from The Debt Centre

Hi Craig

Thank you so much for your kind words and 5 star review.

It really means a lot to the whole team, especially Ryan, knowing that your experience with us has been so positive.

And i'm so pleased you have put yourself back in control of these debts!

All the best for the future
The Debt Centre

Rated 5 out of 5 stars

I could believe how quickly Ryan acted…

I could believe how quickly Ryan acted looking forward to see the magic of clearing my debt happen

April 21, 2026
Unprompted review
The Debt Centre logo

Reply from The Debt Centre

Hi Roberta

We're really grateful for your positive review and the 5-star rating! - Thank you.

Your feedback means a lot and motivates us to keep doing our best for people like yourself, who need debt help.

Many thanks to you
The Debt Centre

Advertisement
Rated 5 out of 5 stars

I dealt with Ryan and Daniel from the…

I dealt with Ryan and Daniel from the debt center. They were amazing they sorted everything for me and treated me with respect and kindness. Id thoroughly recommend these guys totally professional.

April 13, 2026
Unprompted review
The Debt Centre logo

Reply from The Debt Centre

Hi Helen

Thank you for your kind words and generous rating.

We value your feedback greatly, and we're please to know your experience met your expectations. It was our pleasure to assist you.

All the best in the future
The Debt Centre

Rated 5 out of 5 stars

Very good service I'm so glad for help

April 7, 2026
Unprompted review
The Debt Centre logo

Reply from The Debt Centre

Hi Jan

Thank you for leaving a positive review - and the 5 stars! I'm glad we have managed to help you on your debt journey and found the best solution for you.

We wish you all the best for the future
The Debt Centre

Rated 5 out of 5 stars

Brilliant team help me from start to…

My nams is terrieanne Brilliant team help me from start to finish kept in contact with me all the time

April 7, 2026
Unprompted review
The Debt Centre logo

Reply from The Debt Centre

Hi Lilymae

Thank you for leaving a 5 star review!

Your feedback is important to us and allows us to continue to support people in a similar situation to you. I'm so glad you have managed to find the perfect solution!

All the best in the future
The Debt Centre

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look