The Debt Centre Reviews 

328
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 98 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and supportive approach, often highlighting specific advisors by name. Many appreciated the clear explanations and non-judgmental guidance provided, making difficult situations much easier. The service is frequently described as first-class, bringing immense relief and stress reduction. Reviewers found the overall user experience very positive, feeling comfortable and at ease throughout the process. The team's ability to listen, provide genuine advice, and ensure ongoing support contributed to a highly effective and reassuring journey. This helped customers resolve issues and look forward to a brighter future.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their helpfulness, professionalism, and... See more

Customer service

Users describe positive interactions with customer service, highlighting the helpfulness and support received... See more

Service

Reviewers mention positive feedback about service, consistently describing it as first-class and excellent.... See more

User experience

Customers consistently note positive experiences with the user experience, highlighting the professionalism... See more

Customer communications

People report ambiguous experiences with contact, with some customers highly recommending reaching out for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Understanding without any malice or judgement. First class service. Listening to all concerns. Support all along the process. No pressure to obtain information and offer of all options. Soluti... See more

Rated 5 out of 5 stars

Ryan is really good at his job and gives you some valuable information to help make your debts easier. Very friendly and knowledgeable. Appreciate the support with all the other things and extra bits... See more

Rated 5 out of 5 stars

Have been struggling for a long time as a single father with debts breathing down my neck but within 15 minutes of filling out the form Ryan from the debt centre took me through everything single step... See more

Company replied

Rated 5 out of 5 stars

These are absolutely amazing, the staff are amazing,my advisor was Ryan, he was great, he was very professional yet friendly and warm so i felt totally reassured. The other staff too, was also warm,... See more

Company replied


Company details

  1. Alternative Financial Service

Written by the company

The road to debt freedom is there... you just have to decide to drive on it! We are here to help you consolidate your debts into one affordable monthly payment. You could legally write off up to 80% of your debts though our Government Scheme. We treat every customer as an individual and our support is tailored to your personal circumstances, ensuring your best interests are central to our advice. We define ourselves by our values as a business. These values inform the way treat our customers and our staff.


Contact info

4.9

Excellent

TrustScore 5 out of 5

328 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(328)

97 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very good service I'm so glad for help

April 7, 2026
Unprompted review
The Debt Centre logo

Reply from The Debt Centre

Hi Jan

Thank you for leaving a positive review - and the 5 stars! I'm glad we have managed to help you on your debt journey and found the best solution for you.

We wish you all the best for the future
The Debt Centre

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Rated 5 out of 5 stars

Brilliant team help me from start to…

My nams is terrieanne Brilliant team help me from start to finish kept in contact with me all the time

April 7, 2026
Unprompted review
The Debt Centre logo

Reply from The Debt Centre

Hi Lilymae

Thank you for leaving a 5 star review!

Your feedback is important to us and allows us to continue to support people in a similar situation to you. I'm so glad you have managed to find the perfect solution!

All the best in the future
The Debt Centre

Rated 5 out of 5 stars

Money advice

Very helpful and understanding company Daniel and Jason both been fantastic resolving my issues I would highly recommend talking to them
5* service
Thanks for all your hard work
Regards Shane

March 29, 2026
Unprompted review
The Debt Centre logo

Reply from The Debt Centre

Hi Shane

Thank you so much for your kind words and 5 star review.

It really means a lot to the whole team, especially Jason and Daniel, knowing that your experience with us has been so positive. And to others seeking financial help with their debts, this will go a long way.

Much appreciation.

All the best for the future
The Debt Centre

Rated 5 out of 5 stars

I am very pleased with everything with…

I am very pleased with everything with the support with the help with my debt for a reason appreciate it very lot for the time beeen and thanks u for from the person Ryan and James and every we body who was dale with my debt case

March 26, 2026
Unprompted review
The Debt Centre logo

Reply from The Debt Centre

Hi James

We're really grateful for your kind words and the 5-star rating! - Thank you.

Your feedback means a lot and motivates us to keep doing our best for people like yourself, who need debt help.

Many thanks to you
The Debt Centre

Rated 4 out of 5 stars

Felt listened to

Felt listened to , and the relief of the thought of being debt free in 5 years feels great

March 24, 2026
Unprompted review
The Debt Centre logo

Reply from The Debt Centre

Hi Karen

Thank you for leaving a positive review! I'm glad we have managed to help you on your debt journey and find the best solution for you.

I wish you all the best for the future
The Debt Centre

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Rated 5 out of 5 stars

Very good service help tremendously…

Very good service help tremendously with my situation would recommend to please with financial difficulties

March 23, 2026
Unprompted review
The Debt Centre logo

Reply from The Debt Centre

Hi Leon

Thank you so much for the 5-Star review. We're really glad we could support you on your journey!

Your feedback truly helps us continue making a difference

All the best to you in the future
The Debt Centre

Rated 5 out of 5 stars

Very compassionate.

I was treated with thoughtfulness and compassion. Rob and Jason explained everything as we went through the process. They were very patient and helpful when I had to upload anything and guided me through the process.

March 12, 2026
Unprompted review
The Debt Centre logo

Reply from The Debt Centre

Hi Ellie

Thank you for leaving a 5 star review.

Your words are very encouraging to others seeking financial help. I hope this fresh start brings great things for you.

All the best to you
The Debt Centre

Rated 5 out of 5 stars

Jason was very helpful from start to…

Jason was very helpful from start to finish and I feel comfortable talking to him he make it as simple as it can be for you to understand the stages of my case

March 18, 2026
Unprompted review
The Debt Centre logo

Reply from The Debt Centre

Hi Fitzroy Alfred Bernard

Thank you for your kind words and generous rating.

We value your feedback greatly, and we're please to know your experience met your expectations. It was our pleasure to assist you.

All the best in the future
The Debt Centre

Rated 5 out of 5 stars

I honestly can’t thank this company and…

I honestly can’t thank this company and advisors enough! From my very first call was with my advisors Dan and Daniel both gave honest and helpful answers with my questions and helped me with my dilemma.

March 13, 2026
Unprompted review
The Debt Centre logo

Reply from The Debt Centre

Hi Angelo

Thank you for leaving a positive review - and the 5 stars! I'm glad we have managed to help you on your debt journey and found the best solution for you.

We wish you all the best for the future
The Debt Centre

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Rated 5 out of 5 stars

Exceptional Service

My first contact with the company was Jason, he was extremely helpful and then put me on to Sheraz. Between the two of them I was walked through every step, they were amazing.

March 9, 2026
Unprompted review
The Debt Centre logo

Reply from The Debt Centre

Hi Jay

Thank you so much for your kind words. It really helps others in similar situations to find the courage to reach out for help.

We are so happy you have managed to find the right solution for your debts.

All the best to you
The Debt Centre

Rated 5 out of 5 stars

When I was at my lowest point not…

When I was at my lowest point not knowing how to sort out the sudden debt that I found my self in , I nervously reached out to the debt centre to be greeted also treated with the most unjudgementa care and dignity by a gentleman of the name Danny. He spoke me through the process and supported me in every step of the process to the finale stage. Not once did I feel unsupported. The debt centre more so Danny gave me my life back when it was so dark . I couldn’t thank him enough.Danny you were amazing and the team also I owe you all for giving me my life back . Thank you

February 1, 2026
Unprompted review
The Debt Centre logo

Reply from The Debt Centre

Hi there

Thank you so much for your kind words and 5 star review.

It really means a lot to the whole team knowing that your experience with us has been so positive. Especially to those seeking financial help with their debts, this will go a long way.

And i'm so pleased you have put yourself back in control of these debts!

All the best for the future
The Debt Centre

Rated 5 out of 5 stars

Sheraz and the team were fantastic

Sheraz and the team were fantastic, patient and so helpful throughout the whole process. Would highly recommend.

February 22, 2026
Unprompted review
The Debt Centre logo

Reply from The Debt Centre

Hi Michelle

Thank you for leaving a 5 star review!

Your feedback is important to us and allows us to continue to support people in a similar situation to you. I'm so glad you have managed to find the perfect solution!

All the best in the future
The Debt Centre

Rated 5 out of 5 stars

Great team

The whole team was great from start to hopefully finish tomorrow 12th, its a load of worrying just lifted in one phone call to start with going forwards in any one's life

February 4, 2026
Unprompted review
The Debt Centre logo

Reply from The Debt Centre

Hi Rachel

We're really grateful for your kind words and the 5-star rating! - Thank you.

Your feedback means a lot and motivates us to keep doing our best for people like yourself, who need debt help.

Many thanks to you
The Debt Centre

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Rated 5 out of 5 stars

great help from start to…

Daniel was a great help from start to finish explaining all the different options and helping along with everything and helping me write off over 30k 👍🏻 well recommend

January 12, 2026
Unprompted review
The Debt Centre logo

Reply from The Debt Centre

Hi David

Thank you for leaving a 5 star review.

It's so good to hear you have managed to find the perfect solution for your debts. I hope this fresh start brings great things for you.

All the best in the future
The Debt Centre

Rated 5 out of 5 stars

I would like to take this opportunity…

I would like to take this opportunity of thanking everyone for their help. I found them so easy to talk to there was no judgement or anything like that they were so helpful and understanding thank you Daniel and your whole team

February 10, 2026
Unprompted review
The Debt Centre logo

Reply from The Debt Centre

Hi Michael

Thanks so much for taking the time to leave us a 5-star review! Feedback like yours is not only appreciated but also helps us give help to more people like yourself.

All the best for the future
The Debt Centre

Rated 5 out of 5 stars

From start I was a bit nervous to get…

From start I was a bit nervous to get InTouch when when I got in contact with Ryan he made me feel comfortable and safe with no judgement which made it so much easy to talk about my debt .
Then I spoke to Sheraz another person that was so calm and helpful with the process to get everything in order and to help me get where I need I cannot thank these guys enough I would deffo recommend theses guys so if your reading this and worried please get in touch with them they will help you. Tha k you guys

January 26, 2026
Unprompted review
The Debt Centre logo

Reply from The Debt Centre

Hi Chris

Thank you for taking the time to leave such a positive review.

We're pleased that your experience reflected the level of service we aim to deliver to all our clients.

Your feedback is both valued and motivating.

All the best to you
The Debt Centre.

Rated 5 out of 5 stars

Everyone here are just fantastic

Everyone here are just fantastic. Ever so helpful kind and very professional. I could have not asked for better help with my debts.

My special Thanks to the lovely and helpful Danny, my advisor , who had assisted me all the way. Danny thank you so much.

January 30, 2026
Unprompted review
The Debt Centre logo

Reply from The Debt Centre

Hi Carlos

Thank you so much for your kind words. It really helps others in similar situations to find the courage to reach out for help.

We are so happy you have managed to find the right solution for your debts.

All the best for the future
The Debt Centre

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Rated 5 out of 5 stars

Well what can I say about these guys…

Well what can I say about these guys…. Absolutely brilliant no messing about, great at what they do lovely staff highly recommend

January 30, 2026
Unprompted review
The Debt Centre logo

Reply from The Debt Centre

Hi Sammylee

Thank you for leaving such a great review - and the 5 stars! I'm glad we have managed to help you on your debt journey and found the best solution for you.

We wish you all the best for the future
The Debt Centre

Rated 4 out of 5 stars

Ryan and Daniel has been awesome

Ryan and Daniel has been awesome. Supportive when i was stressing out about the debtors, helped me to stay calm, they where avaliable to answer questions, no questions was a bother to them and willing to listen then give advice. Thank you both for the support.

January 27, 2026
Unprompted review
The Debt Centre logo

Reply from The Debt Centre

Hi Natasha

Thank you for your kind words and generous rating.

We value your feedback greatly, and we're please to know your experience met your expectations. It was our pleasure to assist you.

All the best in the future
The Debt Centre

Rated 5 out of 5 stars

Excellent service

A huge praise for Jason for reaching out and getting the ball rolling, and Daniel, who has literally transformed my everyday life. He has helped me take control of two huge debts that had me constantly worried about being at home in case of a knock at the door or the removal of goods. For the first time, amongst loads of other creditors with a constant barrage of letters daily begging me for money i simply didn’t have- I can now sleep and breathe easy, knowing my debts are manageable and affordable. What Daniel has done is nothing short of a miracle!!!

The customer service was truly humanised, neither patronising nor diminishing me or my situation in any way. They explain everything with such clarity and transparency felt informed throughout. Making the first step is the hardest, but if you choose these guys, I can assure you of nothing but a positive outcome.

I cannot thank this company enough!
10/10 service throughout

January 27, 2026
Unprompted review
The Debt Centre logo

Reply from The Debt Centre

Hi Emma

Thank you so much for your kind words and 5 star review.

It really means a lot to the whole team, especially Jason and Daniel, knowing that your experience with us has been so positive. And to others seeking financial help with their debts, this will go a long way.

Much appreciation.

All the best for the future
The Debt Centre

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