The Ear Specialist Reviews 

109
•
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 33 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff members for being exceptionally professional, kind, and reassuring during all medical procedures. Many people highlight that the specialized treatments are completely painless, remarkably fast, and highly effective at resolving hearing issues. Reviewers also appreciate securing prompt appointments at very short notice and receiving detailed explanations before any work begins. Consumers consistently recommend the practice for delivering thorough examinations, friendly customer service, and reliable follow-up care. Individuals often mention feeling completely relaxed and well-cared for throughout the entire visit right from start to finish.

What people talk about most

Service

Consumers find service to be positive, highlighting quick appointments, painless and efficient wax removal,... See more

Staff

Reviewers mention positive feedback about staff, consistently describing the team as extremely professional,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It is an enormous comfort to our family to have found Simon to look after our 92 year old Dad's hearing. Dad had very little hearing left when we first met Simon a few months ago. His expertise has gi... See more

Rated 5 out of 5 stars

This is the second time I've seen Simon and I truly cannot speak too highly of him. Not only is he a lovely guy, who takes the time to understand me and my issues, but he's a top top professional (and... See more

Rated 5 out of 5 stars

I had an ear problem two days before going on holiday. Got in touch and was seen late on that day. The problem was quickly fixed. I was also impressed either Simon’s manner and professionalism. Lookin... See more

Rated 5 out of 5 stars

I was unable to use my hearing aid as getting lots of feedback from it, audiology advised I needed to have the wax removed from my ear which was causing the feedback. I called The Ear Specialist late... See more


Company details

  1. Audiologist
  2. also in
  3. Hearing Aid Repair Service
  4. Hearing Aid Store

Written by the company

Expert ear care for the Isle of Wight - Whether you're struggling with ear wax, hearing loss, tinnitus or simply want to protect your ears, The Ear Specialist can help you find the right solution to enhance your quality of life. We specialise in microsuction ear wax removal as a safe and painless alternative to syringing. We also offer hearing assessments, the latest hearing aid technology together with comprehensive aftercare as well as custom earplugs. With over a decade of audiology experience, professionally registered and insured, we provide high quality and safe care for your hearing health at either our Ryde or Cowes clinics.


Contact info

4.9

Excellent

TrustScore 5 out of 5

109 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(109)

32 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Advertisement
Rated 5 out of 5 stars

Ear specialist appointment

Appointment was at 10 o’clock and was on time. Met the ear specialist who went through the procedure I was having everything was conducted in a professional manner and during the procedure I was kept informed and all throughout the appointment I was dealt with professionally I would have no problem returning for further treatment

August 18, 2025
Unprompted review
Rated 5 out of 5 stars

Easy to use website to make booking

Easy to use website to make booking. Friendly professional welcome. Completely pain free clearing of my ears ans I can here perfectly now. Wish I had gone to see him first rather than trying home treatments bought from chemist that did not work.

August 15, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

I felt listened to

I felt listened to, and the treatment was immediate. I felt very confident about the support and advice I was given. I will definitely recommend and return!

July 29, 2025
Unprompted review
Rated 5 out of 5 stars

Very prompt appointment (next day)

Very prompt appointment (next day), which was on schedule. Thorough examination. Wax removal did not improve the hearing, but I had fluid in the inner ear. The treatment of this, with Otovent, has been very successful Thank you.

July 16, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent audiologist

I’ve used Simon previously and have recommended him to a few colleagues as he is very thorough and explains what he is doing. His surgery is spotlessly clean and he is very organised. Simon sorted out my earwax issues and completely cleared my issues. It was easy to make my booking although Simon keeps and sends diary reminders to patients for annual appointments. Many thanks once again

July 16, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

My hearing problem was finally solved...after 17 months of suffering, visits to the doctor and an appointment with an ENT specialist!

Simon is such a personable, professional practitioner. I couldn't believe that he solved a problem with my ear within two weeks of treatment! I had seen an ENT specialist (after waiting 17 months for an appointment!) He is so knowledgeable and was determined to find out what my problem was...and he did! The ENT specialist had tried to fob me off by telling me to use olive oil every day for any, and all, of my symptoms...which of course didn't work! I will definitely have a check up for my hearing with Simon annually because hearing is so precious, it needs to be protected and I trust him implicitly!

June 23, 2025
Unprompted review
Rated 5 out of 5 stars

this clinic highly recommended

Simon is a very caring, professional audiologist. he takes time to listen and gives confidence. I am always happy with my experience and outcome at his clinic. his premises are spotless and relaxing. i highly recommend the ear specialist clinic.

July 14, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Very helpful ,kind ,sympathetic and…

Very helpful ,kind ,sympathetic and most importantly found an issue that had been missed which made a world of difference to a problem that had being going on for weeks ,Should have seen Simon weeks ago .Also took the time to find further information to help me

June 26, 2025
Unprompted review
Rated 5 out of 5 stars

The whole experience was excellent

The whole experience was excellent. The waiting room was pleasantly decorated with relaxing music and the consultation room was big and spotlessly clean.
The consultation was informative and everything was explained before, during and after my eats were cleaned out.
I would attend again if I had any issues with my ears.

June 30, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look