The Ear Specialist Reviews 

109
•
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 33 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff members for being exceptionally professional, kind, and reassuring during all medical procedures. Many people highlight that the specialized treatments are completely painless, remarkably fast, and highly effective at resolving hearing issues. Reviewers also appreciate securing prompt appointments at very short notice and receiving detailed explanations before any work begins. Consumers consistently recommend the practice for delivering thorough examinations, friendly customer service, and reliable follow-up care. Individuals often mention feeling completely relaxed and well-cared for throughout the entire visit right from start to finish.

What people talk about most

Service

Consumers find service to be positive, highlighting quick appointments, painless and efficient wax removal,... See more

Staff

Reviewers mention positive feedback about staff, consistently describing the team as extremely professional,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It is an enormous comfort to our family to have found Simon to look after our 92 year old Dad's hearing. Dad had very little hearing left when we first met Simon a few months ago. His expertise has gi... See more

Rated 5 out of 5 stars

This is the second time I've seen Simon and I truly cannot speak too highly of him. Not only is he a lovely guy, who takes the time to understand me and my issues, but he's a top top professional (and... See more

Rated 5 out of 5 stars

I had an ear problem two days before going on holiday. Got in touch and was seen late on that day. The problem was quickly fixed. I was also impressed either Simon’s manner and professionalism. Lookin... See more

Rated 5 out of 5 stars

I was unable to use my hearing aid as getting lots of feedback from it, audiology advised I needed to have the wax removed from my ear which was causing the feedback. I called The Ear Specialist late... See more


Company details

  1. Audiologist
  2. also in
  3. Hearing Aid Repair Service
  4. Hearing Aid Store

Written by the company

Expert ear care for the Isle of Wight - Whether you're struggling with ear wax, hearing loss, tinnitus or simply want to protect your ears, The Ear Specialist can help you find the right solution to enhance your quality of life. We specialise in microsuction ear wax removal as a safe and painless alternative to syringing. We also offer hearing assessments, the latest hearing aid technology together with comprehensive aftercare as well as custom earplugs. With over a decade of audiology experience, professionally registered and insured, we provide high quality and safe care for your hearing health at either our Ryde or Cowes clinics.


Contact info

4.9

Excellent

TrustScore 5 out of 5

109 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(109)

32 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

During my appointment with Simon

During my appointment with Simon, I found the session both insightful and engaging. It's evident that his expertise shines through in his work. The way he communicated was both straightforward and easy to understand, making the entire experience unexpectedly pleasant. I highly recommend him!

January 6, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Professional, painless and efficient service


Simon at the Ear Specialist in Ryde on the Isle of Wight saved my Christmas holiday. He saw me at very short notice as an emergency appointment and I am so impressed. He was professional, calm and reassuring, providing a painless and efficient service. Highly recommended 👌

December 22, 2025
Unprompted review
Rated 5 out of 5 stars

Able to use hearing aid again - thank you so much!

I was unable to use my hearing aid as getting lots of feedback from it, audiology advised I needed to have the wax removed from my ear which was causing the feedback. I called The Ear Specialist late on a Friday afternoon, and even though they were fully booked, they understood how stressed it was making me feel and fitted me in that same evening! Thank you so much Simon and team, I’m now able to fully enjoy having hearing in both ears again and join back in life properly again 🤩

December 12, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent

I had an interesting and informative appointment with Simon, and it's clear that he is a consummate professional.
Everything was explained in a clear and concise manner, and the whole experience was surprisingly enjoyable!
Thoroughly recommended.

December 9, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Great hearing test

I was made to feel really comfortable and had everything explained in a way that was easy to understand. Made to understand how my hearing loss can affect me and things I can do to help myself in busy situations.

December 10, 2025
Unprompted review
Rated 5 out of 5 stars

Cannot recommend highly enough!

This is the second time I've seen Simon and I truly cannot speak too highly of him. Not only is he a lovely guy, who takes the time to understand me and my issues, but he's a top top professional (and I've seen a few!). I have some hearing loss and may one day need aids, but he's never tried to push me into buying some - quite the opposite. His suction-based wax removal is quick, painless and very efficient. If you have any issues with you ears whatsoever, go and see him!

December 5, 2025
Unprompted review
Rated 5 out of 5 stars

I had an ear problem two days before…

I had an ear problem two days before going on holiday. Got in touch and was seen late on that day. The problem was quickly fixed. I was also impressed either Simon’s manner and professionalism. Looking around his surgery I saw quite a lot of new equipment. I will certainly go back if I have any more ear problems.

November 4, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

It was very easy to make an appointment…

It was very easy to make an appointment and the availability was very flexible. I discussed the problem I was having and he gave me a clear explanation on what treatment he was going to provide. The procedure was very quick and he talked me through it and made me feel at ease. The treatment was successful.

November 3, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Excellent

Simon is professional and friendly, he explained everything really clearly to my son and went over and above to make sure he felt comfortable and answered all his questions. Really excellent service, highly recommend.

September 30, 2025
Unprompted review
Rated 5 out of 5 stars

I can not thank Simon enough for his…

I can not thank Simon enough for his brilliant service. He was so kind, polite and helpful. I was amazed how quickly everything was done.
He also took the time to explain the entire process and made sure I have a good understanding of it.
Very easy and quick to book appointments too.
I highly recommend his clinic. Wouldn't go to anyone else!!

September 23, 2025
Unprompted review
Rated 5 out of 5 stars

The waiting room and treatment room…

The waiting room and treatment room were comfy and spotless. The service was fantastic and the actual treatment was exactly as described, and was quick and worked perfectly well. Simon was great! Very professional and also was kind enough to find time to treat my partners ears too. Great service and would highly recommend. Thank you Simon!

September 22, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Simon explained to me how my ear…

Simon explained to me how my ear infection had occurred and that my doctor should have advised the removal of my ear wax as well as putting me on anti-biotics. He gives a very professional service.

September 15, 2025
Unprompted review
Rated 5 out of 5 stars

I am pleased to recommend The Ear Specialist

I recently went for my third appointment at The Ear Specialist and am always been impressed with the professionalism and friendly welcome. When it comes to ear care The Ear Specialist is definitely my first port of call on the island.

September 6, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look