The Ear Specialist Reviews 

106
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 45 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional staff for delivering exceptionally quick, efficient, and completely painless ear wax removal treatments. Reviewers emphasize that every single procedure is explained thoroughly beforehand, which helps make everyone feel completely comfortable and relaxed during the visit. Some people also felt that receiving clear and practical advice regarding future ear maintenance made their overall appointments exceptionally worthwhile. Consumers consistently highlight the brilliant, compassionate service provided, noting that scheduling emergency appointments is remarkably straightforward. Many individuals express immense gratitude and happily recommend this outstanding clinic to their friends and family members.

What people talk about most

Service

Consumers find service to be positive, highly efficient, and professional for treatments like wax removal.... See more

Staff

Customers report extremely positive experiences with staff, highlighting professional, thorough, and... See more

User experience

Reviewers mention positive feedback about user experience, highlighting a straightforward and fast process... See more

Product

Users describe satisfaction with product and wax removal services. Customers report that their hearing was... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It is an enormous comfort to our family to have found Simon to look after our 92 year old Dad's hearing. Dad had very little hearing left when we first met Simon a few months ago. His expertise has gi... See more

Rated 5 out of 5 stars

This is the second time I've seen Simon and I truly cannot speak too highly of him. Not only is he a lovely guy, who takes the time to understand me and my issues, but he's a top top professional (and... See more

Rated 5 out of 5 stars

Easy to use website to make booking. Friendly professional welcome. Completely pain free clearing of my ears ans I can here perfectly now. Wish I had gone to see him first rather than trying home tre... See more

Rated 5 out of 5 stars

The waiting room and treatment room were comfy and spotless. The service was fantastic and the actual treatment was exactly as described, and was quick and worked perfectly well. Simon was great! Very... See more


Company details

  1. Audiologist
  2. Hearing Aid Repair Service
  3. Hearing Aid Store

Written by the company

Expert ear care for the Isle of Wight - Whether you're struggling with ear wax, hearing loss, tinnitus or simply want to protect your ears, The Ear Specialist can help you find the right solution to enhance your quality of life. We specialise in microsuction ear wax removal as a safe and painless alternative to syringing. We also offer hearing assessments, the latest hearing aid technology together with comprehensive aftercare as well as custom earplugs. With over a decade of audiology experience, professionally registered and insured, we provide high quality and safe care for your hearing health at either our Ryde or Cowes clinics.


Contact info

4.9

Excellent

TrustScore 5 out of 5

106 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(106)

41 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A truly life changing experience *****

I have had hearing challenges most of my life, which got worse in the army, I’ve relied on lip reading, guessing and have the tv on full volume. I’m now in my 60’s and decided to see if something could be done if anything! Early December (2024) I walked into “The Ear Specialist” Ryde just to pick up a card. Simon came out to me and we chatted. In all my years I have never received such a fantastic customer service, helpful, friendly and knowledgeable attitude. I explained my situation and that I’m actually going away in a few days to visit family. Simon arranged an ear test that afternoon, after the test my hearing was found to be severely bad, we talked through options and we ordered a pair of hearing aids. This all happened on a Thursday, I went back in on the following Wednesday for fitting, 2 days before I was leaving for the mainland. WOW. Amazing not just the speed of service but the whole experience. The best part is. I can hear. Simon sent me away and set up a follow up meeting for my return. The tv goes no higher that 20 now and without the subtitles on, I don't have to lip read or second guess a conversation. Simon is an amazing, fantastic person, friendly, helpful and knowledgeable and changed my life. Thank you so much to “The Hear Specialist” and especially to Simon. 100% recommendations

December 22, 2024
Unprompted review
Advertisement
Rated 5 out of 5 stars

Great service

I am very pleased with the service that had been offered to me, and did make a vast difference to my hearing coming back.
I will most definitely be going back there for future ear syringing services. Another good thing about this service, no need for 10 to 14 days prior having to put drops into ears. Making it so much easier for making appointments when you believe you have an issue with your hearing.

December 12, 2024
Unprompted review
Rated 5 out of 5 stars

The best health care experience in a long time

Easy to book, no waiting for an appointment, easy to find and lovely waiting room. Very nice person, Simon, who dealt with my ear issues easily, I came away feeling very happy. The best health care experience I've had in a long time

December 11, 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant service

Brilliant service. Highly recommend - Simon is extremely professional and made me feel very comfortable.

November 28, 2024
Unprompted review
Advertisement

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look