Thefarmstore Reviews 

363
•
TrustScore 2.5 out of 5

2.5

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Rated 1 out of 5 stars

I will never be using this company for any purchases again. My order was placed and money cleared 4 weeks ago and I still haven’t received the product. I rang them multiple times on their advertised n... See more

Rated 3 out of 5 stars

Lovely to deal with but extremely disapointed ! My first order was actually discontinued and couldn't get , easily swapped over for something else ( although ideally would have preferred my money back... See more

Rated 3 out of 5 stars

Still a bit strange having the 1300 number disconnected. But communication through email was good, the products were delivered by Toll and were as expected. The information recieved (updates) whe... See more

Rated 2 out of 5 stars

Although the farmstore have a good variety of products & accommodate zippay my recent order has/is all over the shop. 2 mth wait for my chicken coop & my other 3 products weren't sent I emailed & call... See more

Company details

  1. Events & Entertainment

Information provided by various external sources

The Farm Store is a people focused company with a simple goal: “To provide our customers, partners and staff with a first class experience.” But most of all, we want things to be simple. The Farm Store is a Melbourne based company that has been selling farming supplies since 2008. We’re a natural offshoot of our parent company Seven Hills Tallarook. www.sevenhillstallarook.com.au Our experience in Australian Boer Goats goes back some 25 years. We setup the Seven Hills website to supply the Boer Goat industry, and our “premium partners” farming supplies. The Farm Store was a natural evolution of the Seven Hills business. We understand that it's not always easy getting the farming supplies that you want in rural Australia, so we will send them to you. We use a courier service or Australia post to get your products to you quick smart! Call us, email us, FAX us, or write to us. We're here to make life easy, the way good ol' fasioned businesses used to be. The Farm Store is built to make it easier for farmers and families to buy farming supplies. Whether you’re in the suburbs with some chooks, or a famer on a huge station in rural Australia this website is built for you. This is your site, so if you don't see what you need, we'll source it. Don't like something? We'll change it. The price is not right? RING US! Want more than one item and need a better price? Just ask! We don't want to pay full retail price for any item anymore, and neither should you. Australian farmers are the backbone of this country and in no other industry does a client pay full retail price for items that earn them a living. We have over 100,000 products online, and our range changes daily, we send all of our products via courier or we can can send your orders via Australia Post to your mailbox or local post office. No matter what your item will travel safe and sound! Not happy with that? Let us know what you need and we will take it on board and MAKE YOU HAPPY! Please call us if you have ANY questions or if we have not met your requirements on “1300 GOFARM”. If our website did not answer your question, we want to know about it. Please contact us by clicking here


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2.5

Poor

TrustScore 2.5 out of 5

363 reviews

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2.5

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Rated 2 out of 5 stars

Never again

Not sure if they are under new ownership but I won't be dealing with them again.
Poor communication,delayed order I was waiting on urgently,I had to ring the manufacturer myself in the end to sort it out.

August 24, 2016
Unprompted review
Rated 1 out of 5 stars

Boots Ordered Online

I ordered some boots and the box they came in is completely damaged and the boots have dirt on them! Seems like i got sent a used/ returned pair of boots?!

August 22, 2016
Unprompted review
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Rated 5 out of 5 stars

The Farm Store

An excellent range of quality products at good prices - my last order arrived in superfast time. Highly recommended

August 19, 2016
Unprompted review
Rated 3 out of 5 stars

slow delivery

it took nearly three and a half weeks for my order to arrive two emails and two phone calls to sort it out.
The problem was they didn't have the item in stock, once they got it in the delivery from there was very quick

August 17, 2016
Unprompted review
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Rated 4 out of 5 stars

In general very helpful.

The order didn't arrive for about a month so had to make a query about that. The query was handled very efficiently however.
I found the website not always easy to navigate and wasn't sure why this time I had to order a minimum number of work gloves (10, I think) whereas previously I could order as many or few as I liked.

August 13, 2016
Unprompted review
Rated 3 out of 5 stars

Quality products but service was not so great.

I had phoned the company to ask what a use by date was on a product that I wanted to buy in bulk and I never received a reply. I ended up buying the product anyway, and although the online site said the product was in stock, I then got an email saying it had to be sent from another store to the supply depot before being shipped. In short, the product took between three and four weeks to arrive!

Three other items ordered at the same time were dispatched very quickly and are great quality.

August 11, 2016
Unprompted review
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Rated 1 out of 5 stars

Terrible

Extemely disappointed that it took close to 1 month to get some basic fencing equipment. I was under the impression "in stock" in your warehouse in Campbellfield actually meant in stock. Only to be told it would take 5 days to order from interstate. My order has come in 3 different shipments and taken 28 days! Will not recommend Farm Store, CRT just up the road have been much more helpful.

August 9, 2016
Unprompted review
Rated 2 out of 5 stars

Products not available & others not sent.

Although the farmstore have a good variety of products & accommodate zippay my recent order has/is all over the shop. 2 mth wait for my chicken coop & my other 3 products weren't sent I emailed & called asking about them. Unorganised & if i had known about the 2 mth delay i wouldnt have ordered. I may still purchase goods although customers should make enquiries first.

August 6, 2016
Unprompted review
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Rated 1 out of 5 stars

Poor at every level

Purchased an item that I was needing quickly. Told it was in stock but wasn't. Took 3/4 weeks to arrive, no emails, no returned phone calls. Wouldn't shop with them anymore.

August 6, 2016
Unprompted review
Rated 3 out of 5 stars

Great prices however the delivery time is very average

Delivery took far to long even though I paid for express post. I was refunded upon request however this could be improved. Great prices on products almost make up for delay in delivery. If this can be improved The Farmstore would be awesome.

August 5, 2016
Unprompted review
Rated 2 out of 5 stars

Appalling customer service

I placed an order with them two months ago, which I paid for. After telling me that the item would be available two weeks ago, it was never shipped. I sent them two e-mails asking for an update on the status of the order and both were completely ignored with no response. I have now paid for an item which I have never received and nobody cares to help me. I don't live in Australia, but live in another country, so they just don't care. I will be taking my business elsewhere in future.

August 4, 2016
Unprompted review

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