I’ve always known Gasper to have exceptional customer service. That standard was upheld when my void necklace when a slight defect caused my gem to fall out after 11 months of owning it. In true fashi... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
We're flipping the script on jewelry norms. Expect top-notch quality that outperforms and outlasts, designs that make a statement, and prices that leave our competitors in the dust. We're here to empower and impress, no fluff, no overpricing - just pure, standout style.
Contact info
United Kingdom
- support@gasper.co
- thegasperstore.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 75% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The package was so tight on the…
The package was so tight on the necklace that I couldn’t open the packaging so I used my toe nail clippers cutting through the necklace.
I simply threw the necklace in the garbage

Reply from Gasper.co
Simple yet beautiful and that's exactly…
Simple yet beautiful and that's exactly what I was going for. Plus the garnet is a gorgeous deep red which is what really sold it for me. Wear it everyday. Chain was perfect length too 👌
Got it as a gift for my brother because…
Got it as a gift for my brother because he’s into unique rings and he loved it. The quality seems great and it looks exactly like how it’s advertised.
Stellar product
Stellar product. Second gemstone purchase from this company (first was Aventurine), and once again, outstanding quality. Highly recommended. Salute.
Very good quality
I really like their rings, they have great quality. Unfortunatly my package got lost in shipping but thanks to the support, it was delivered to me. Thanks again! Overall I'm pleased with my order :)
I ordered the Adam cuff/bracelet and I…
I ordered the Adam cuff/bracelet and I must say it is stunning. I wear it everyday. It's so nice in gold that I'm getting ready to buy the matching ring. Oh and the customer service has been great as well and was the prompt shipping. Bravo!
I had to do an exchange and that took…
I had to do an exchange and that took longer than I expected. That’s why the 4 stars But they emailed me along the way.
One of the best jewelry brands I have…
One of the best jewelry brands I have ever shopped at. I got my boyfriend three rings for Christmas and got a complimentary travel jewelry case as well and he is obsessed with them. The whole process was super straightforward - shipping was a little slow but that is completely out of their control but when I reached out they were still so accommodating and kind, very apologetic about the delay. Either way the quality of the actual pieces is spectacular. So glad I went with their stuff. Loved loved love and my bf loves his rings too 😁
The necklace was a Christmas gift for…
The necklace was a Christmas gift for my husband and he was thrilled and has received multiple compliments from co-workers and even strangers. I am planning on ordering one for myself and wear on my tiktok lives.
It arrived super fast
It arrived super fast! I've only the necklace for about a week and already been getting tons of compliments. Now I need more colors.
Too much branding
Very nice products.
As an amateur who dabbles in jewelry, I was able to easily snap off the dangling Gasper medallions that NO ONE wants on their wrist. Not sure why it's necessary. Is there another way to claim designership without such an inconvenience?
Lost my item wont refund!
Ordered chain end of November for Christmas. No sign of it. Contacted them and advised to find out myself from Evri. End up finding out that its lost. Still took payment from Klarna. Gasper acknowledged lost but no help to refund tell me to follow up with Klarna. Klarna revert me back to Gasper to refund yet Gasper still won't and keep brushing me off. Month an half later an no product and no refund despite them loosing it. They don't want to know or help. Will never use again.

Reply from Gasper.co
I absolutely love my ring and bracelet…
I absolutely love my ring and bracelet I’ve been wearing it everywhere I go and even to sleep! I’m definitely going to shop again but next time I’m going to get a necklace!
This is the second time I've purchased…
This is the second time I've purchased something from you guys, and not once have I been disappointed.
Delivery took over a month
Delivery took over a month, not true to size, and quality is questionable.

Reply from Gasper.co
Loved my Gasper jewelry
Loved my Gasper jewelry. Gor it as a gift from my girlfriend and I was very impressed with its quality and look.
LENGTH
THE GARNET IS INCREDIBLE, HOWEVER THE CHAIN IS WAY TOO SHORT, I ADDED ONE EXTENSION AND IT HELPED A bit SO I ORDERED A SECOND EXTENSION AND I'LL ADD IT TOMORROW! WE'LL SEE IF IT'S BETTER, IT MOST LIKELY WILL BE! 🌟
Christmas gift
Girlfriend gave me the Tanzanite for Christmas and I've been loving it! Very light, stylish and durable 10/10
Worst company ever
UPDATE: My order was received (late and not able to be given to the recipient) they sent two chains and one pendant (i ordered two necklaces). When i reached out to CS they didn’t believe me and wanted me to verify and send pics. I ignored them and took the loss. I see by a review below they without hesitation wanted to send the pendant that was missing but not me. They also have yet to display my real reviews on their site and like i said before blocked my personal insta account due to me calling them out. So they block reviews and people but take your $ and not send all product. Great job 👏🏻
MY order was shown to ship and to be received 12/14 and I was leaving for the UK that week. I ordered and it never shipped. Riza and Daphne were horrible. They ignored all my emails and began to respond AFTER my order my shipped. Mind you their email says 24 response and insta messager as always live. They chose to ignore me. They blocked me in instagram and would not post my negative reviews online. STAY AWAY THEY ARE SCAMMERS

Reply from Gasper.co
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







