Our first meeting with Jenny was so informative and helpful but with zero pressure to buy; she gave us so much time and help to ensure we were happy with our final choice of stone. Being able to show... See more
Company replied
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The Granite House has helped me with two projects now. One big, one small. On both occasions the customer service has been fantastic. For both my projects I had a very specific look in mind and the st... See more
Company replied
Great customer service, clear communication. The whole process from enquiry, templating and fitting excellent. Jenny was knowledgeable and easy to talk to. The templating and fitting was done quic... See more
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We were looking for a small off-cut to use for an outside kitchen. Staff were really helpful in showing pieces they had available. We used them to template the shape due to a curve needed around a piz... See more
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Company details
Written by the company
The Granite House is a bespoke stone fabricator based in Bicester, Oxfordshire. We specialise in the template, fabrication and installation of Granite, Quartz, Ceramic and Marble surfaces for your kitchen and bathroom. We also have a huge selection of off cuts which are perfect for smaller areas like cloakrooms, out door kitchens and fire hearths. If you want the durability and ease of Quartz or Ceramic stone, we have samples from all the leading manufacturers like Silestone, CaesarStone, Dekton and CRL plus our own range, Eterno. Looking for something completely unique? Then we can arrange for you to visit one of our natural stone importers and choose the granite or marble slabs that end up in your home. Visit our showroom to discuss your design and colour schemes, and let us help you choose the right stone at the right cost for your project.
Contact info
Unit 42, Murdock Road, OX26 4PP, Bicester, United Kingdom
- 01869 324442
- info@thegranitehouse.co.uk
- thegranitehouse.co.uk
4.9
Excellent
112 reviews
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Granite House excellent all round service
Granite House were incredibly helpful at all stages of the process from choosing the work surfaces to the final fitting. There was a wide range of surfaces and the differences and sourcing explained. We were able to fit both the measuring and fitting dates round our schedules. Emails / phone calls were returned quickly with helpful advice and we were able to changes easily . The fitters were on time, polite, they worked with care and were conscientious is cleaning up after. Overall, we would highly recommend Granite House for new kitchen work tops.
June 21, 2023
Unprompted review
Reply from The Granite House
Thank you Ruth, I am so glad you are happy with everything.
Comments are in relation to Granite House Preston
Comments are in relation to Granite House Preston. We recently had new worktops and an island installed. Our experience from the moment we visited the showroom to after sales service has been excellent. All staff members we have dealt with have been polite and knowledgeable. A particular thanks to Daniel who dealt with an after sale query we had which was resolved speedily to our complete satisfaction. I would highly recommend this company. Brendan (Liverpool)
June 13, 2023
Unprompted review
Excellent Service by all at the Granite…
Excellent Service by all at the Granite House. Jo updated me on progress and an early installation which was welcome as this was a replacement Quartz worktop - so good to begin to get the kitchen back in working order. Installation team of Jack, Conner and Nathan were brilliant. A very cheerful and professional bunch of lads.
March 22, 2023
Unprompted review
Reply from The Granite House
Thank you Suzanne, I am so glad you are happy with everything.
Excellent Service
Excellent Service from a very helpful team. The quality of the installation was first class and matched the advice from the sales team. Would highly recommend.
Alistair
November 11, 2022
Unprompted review
Grantite House Preston
Grantite House Preston - excellent service. Very friendly and knowledgable staff, from the moment we entered the showroom we were impressed. They measured and delivered exactly when promised, and we're thrilled with our new InfinitiStone worktops.
If only all companies were as good as this one!
August 17, 2022
Unprompted review
Excellent.
Excellent service. Gorgeous worktops. Pleasant members of staff. They did a superb job.
July 6, 2022
Unprompted review
Just had kitchen worktops supplied and…
Just had kitchen worktops supplied and fitted by the granite house. Very happy with the quality and level of service received by everyone in the team
July 5, 2022
Unprompted review
FANTASTIC COMPANY TO DEAL WITH NOTHING…
FANTASTIC COMPANY TO DEAL WITH NOTHING IS TO MUCH TROUBLE
June 14, 2022
Unprompted review
Amazing! So happy with the result and the level of support along the way.
From start to finish our experience with the Granite House has been amazing! We've done a large project and added and changed things along the way and nothing has been too much. The support we have received has been fantastic.
The installation team were just as helpful and professional as the team in the office.
Honestly, thank you so much to Lynne and the whole team!
June 6, 2022
Unprompted review
I am very pleased with the product and…
I am very pleased with the product and service provided by the Granite House. After having ridiculous quotes from local supplies in Northampton I went slightly further afield and was not disappointed. Granit House did an excellent job on my two worktops for a very reasonable price.
February 16, 2022
Unprompted review
All round Excellent service and product
Showroom staff/designers very helpful offering suggestions and advice all within my budget. Surveyor very professional and took a lot of care and time to ensure we got the finish as we wanted. Fitters cheerful and professional. The complimentary gift pack was a nice little touch. The granite choice made the kitchen. Well done Granite House Bicester.
July 9, 2021
Unprompted review
The Granite house. 5 Stars.⭐️⭐️⭐️⭐️⭐️
I would like to recommend “ The Granite house”
in Bicester, Oxfordshire, for being an excellent company.
The Granite House was recommended to us so we emailed them, we arranged to meet with Lynne Ottway
who when we arrived made us feel very welcome and relaxed and talked us through different options on different types of worktops.
We received a quote from Lynne which was very competitive, we agreed to go ahead and then the wheels were put in motion .
Simon came round to template the kitchen and again like Lynne explained everything to us and gave us options of overhangs and finishes on the edges and positions of joints.
The fitting team came to fit the quartz top and were very polite and tidy and informative.
We had an item that didn’t quite fit and we called The Granite House and without any questions they came out the next day to sort it, excellent service.
I would highly recommend “The Granite House” to anyone else as a top quality company, doing it right.
5 Stars. ⭐️⭐️⭐️⭐️⭐️
August 7, 2020
Unprompted review
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