The Home Delivery Guys Reviews 

188
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 141 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the delivery staff for being exceptionally helpful, polite, and efficient when carefully bringing large furniture items directly into the right rooms. People also appreciate the convenient live tracking systems, clear advance notice, and regular text updates that keep them fully informed throughout the delivery journey. Though some reviewers experienced minor delays outside their scheduled delivery windows or felt that communication during the process could have been better handled. A few individuals also mentioned encountering frustrating issues with misplaced items or stressful organizational challenges prior to final arrival.

What people talk about most

Delivery service

Users describe positive interactions with delivery_service, praising the helpful and polite drivers.... See more

Staff

Reviewers mention positive feedback about staff, highlighting that team members are consistently helpful,... See more

Service

Consumers find service to be exceptionally positive, describing it as professional, friendly, and reliable.... See more

Product

Customers consistently note positive experiences with product, expressing delight with their purchases and... See more

Customer service

Customers report a high level of satisfaction regarding customer service, highlighting constant communication... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The guys drove down to the Isle of Wight with our Signature furniture order. We were kept informed of their progress and they arrived at the beginning of the agreed delivery slot. They then carried ev... See more

Rated 5 out of 5 stars

Paul and Brad delivered and installed our kitchen/dining room sofa on time in the most efficient and friendly manner. No mess left and all packaging materials taken away. Thanks guys, would definitel... See more

Rated 5 out of 5 stars

The two delivery men were terrific! Nothing was too much trouble, and they made sure I was happy with everything from start to finish. They went the extra mile by laying cloths down to protect the gla... See more

Rated 5 out of 5 stars

Re: Range cooker delivery. Great communication and friendly, prompt service. Assisted moving the item right into place. Could see it was safely stored/packaged in the van. Very much appreciated, would... See more


Company details

  1. Courier and Delivery Service
  2. Courier Service
  3. Delivery Service
  4. Shipping and Mailing Service
  5. Shipping Company
  6. Shipping Service

Written by the company

Home delivery service offering 2-man home delivery within the UK and Northern Ireland. We also arrange returns to Victorian Plumbing and Bathroom Mountain. You can book delivery to Northern Ireland and a courier to Northern Ireland. We offer 1 or 2-man delivery of tables, sofas, mattresses and other furniture and large items.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

188 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 80% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(188)

140 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Great service, nothing was too much for Paul the driver. Very friendly team. My footstool was delivered early in the morning before I left for work, I was kept up to date on the progress of my delivery. Footstool was unpacked with care and packaging taken away. Highly recommend this service.

March 18, 2026
Unprompted review
Advertisement
Advertisement
Advertisement
Rated 5 out of 5 stars

Good communication

Good communication, very friendly, took away all the rubbish and made sure I was happy with the product

February 12, 2026
Unprompted review
Rated 5 out of 5 stars

Faultless delivery service for my 3…

Faultless delivery service for my 3 piece sofa suite. Granted the delivery cost £89 so expectations were high but I was pleased with the 3 day advance notice and a 2 hour delivery window. On the day the tracking system was excellent with live time tracking of vehicle location. Delivery arrived within delivery window and driver Paul plus colleague was courteous and helpful throughout placing furniture in required location and removal of all packaging.
Highly recommended.

February 5, 2026
Unprompted review
Rated 5 out of 5 stars

Really great service from Dan and Lee

Really great service from Dan and Lee. Very polite and friendly. Made sure our sofa was put together correctly and took all the rubbish. Thank you very much!

It was also really handy having a live tracker and regular text updates.

February 10, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing service!

Helpful, friendly and consummately professional. Managed to get a big load in the van at the end of the day when space was limited. Careful and skilled. Would highly recommend.

February 10, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

From the moment they had received the…

From the moment they had received the goods from the supplier, the contact and information was superb with a swift delivery, great tracking and excellent driver service which was efficient and very helpfull all whilst being very friendly, thank you

February 10, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent! The most helpful and efficient service! Driver was very helpful and friendly and could not do enough to help. Would definitely recommend.

February 3, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Delivery to Isle of Wight

The guys drove down to the Isle of Wight with our Signature furniture order. We were kept informed of their progress and they arrived at the beginning of the agreed delivery slot. They then carried everything carefully up to our first floor flat and through to the right rooms - all with a smile and ‘no effort’. Many thanks- really appreciated.

February 3, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look