Was very impressed with there posting My parcel arrived on the day they said it would within 2days fabulous would highly recommend them
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Despite issue with delivery being delayed problem was resolved and happy with product and resolution.
Company replied
I have ordered from the horse vet a few times now and it’s always really easy and everything arrive super quick
Company replied
Easy to navigate around the web and straightforward to pay - keep it simple! delivery service excellent as well
Company replied
Company details
Written by the company
The Horse Vet - Powering Equine Performance. Dr Charlotte Inness MRCVS, Equine Veterinary Services including online webshop for veterinary approved supplements. We stock the full Hestevard and NutraVet ranges along with other well known brands.
Contact info
United Kingdom
- thehorsevet.co.uk
4.5
Excellent
116 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 month
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Always a great service and quick…
Always a great service and quick delivery! Also reply to any questions via email quickly too, great company to use!
February 24, 2025
Unprompted review
Reply from The Horse Vet
We sincerely appreciate you taking the time to share your experience. It’s wonderful to know that our delivery times and customer service have met your expectations.
Fantastic service and environmental aware
Fantastic service and the products I ordered arrived very quickly. It was a very pleasant surprise to find that the Hestevard products I received were all packed in cardboard and the box even had paper wrapping tape.
February 24, 2025
Unprompted review
Reply from The Horse Vet
We’re delighted to hear your order arrived quickly and that you were pleased with the service. It’s especially wonderful to know you appreciated the sustainable packaging — we’re committed to reducing plastic wherever we can, so your feedback really means a lot to us.
Always amazing service
Always amazing service. Speedy delivery and always impressed with competitive prices.
November 22, 2024
Unprompted review
Reply from The Horse Vet
We’re delighted to hear you’re consistently happy with our service, speedy delivery, and competitive pricing.
I’ve tried a number of supplements and…
I’ve tried a number of supplements and this one really seemed to ease out the stiffness. When everything else in my horses treatment stayed th same and I introduced this it really made a difference. Hence I’m a repeat user.
February 24, 2025
Unprompted review
Reply from The Horse Vet
We’re delighted to hear that introducing the supplement made such a noticeable difference in easing your horse’s stiffness. It’s especially rewarding to know you’ve seen clear results when everything else remained the same. We truly appreciate your trust and your continued support as a repeat customer.
Super speedy delivery
Very pleased to leave a 5 star review for quick delivery and great product. Highly recommend!
February 24, 2025
Unprompted review
Reply from The Horse Vet
We’re so glad everything arrived quickly and that you’re happy with the product. Your recommendation makes our day.
I always order my horses supplements here!
I order the Bozmerix for my horse through The Horse Vet. It's always competitively priced and dispatched really quickly. I won't get it anywhere else now. Highly recommend.
February 24, 2025
Unprompted review
Reply from The Horse Vet
We’re delighted to hear that you’re happy with our pricing and speedy dispatch. It means a great deal to know you trust us for your BozMerix. We truly appreciate your recommendation.
The Horse Vet to the Rescue
I was in a panic as realised we were nearly out of BozMerix but luckily I found The Horse Vet who were really straightforward to order from and my box of BozMerix arrived so quickly! Phew! A happy pony = a happy owner. Will definitely be using The Horse Vet again. Thank you so much. Nicky Arscott x
February 2, 2025
Unprompted review
Reply from The Horse Vet
Thank you so much for your lovely review! We completely understand that last-minute panic when you realise you’re nearly out — we’re so glad we could get your BozMerix to you quickly in time.
A happy pony really does mean a happy owner! We truly appreciate your support and look forward to helping you again whenever you need us.
Great service
Great service, quick delivery BozMerix would appear to be a significant game changer
February 24, 2025
Unprompted review
Reply from The Horse Vet
We’re so pleased to hear you were happy with the service and quick delivery. It’s especially exciting to hear that BozMerix is proving to be such a game changer for you. We truly appreciate you sharing your experience.
Very prompt postage and delivery of…
Very prompt postage and delivery of products with no postage fee. Hestevard products are excellent, high quality and the Pectigus Advanced is the best ulcer-preventer I have found.
February 17, 2025
Unprompted review
Reply from The Horse Vet
We’re delighted to hear you were pleased with the prompt delivery and free postage. It’s especially great to know that you’re happy with the quality of our Hestevard products and that Pectigus Advanced has worked so well for you. We truly appreciate your support.
Always fantastic service and great…
Always fantastic service and great advice
February 10, 2025
Unprompted review
Reply from The Horse Vet
We’re delighted to hear you had a fantastic experience and found our advice helpful.
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