Just ordered 2 cigars And a cigar cutter both came next day with tracked 24, and they package it in bubble wrap to protect them from damage. Very happy with my purchase will be ordering again from her... See more
Company replied
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Review summary
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Reviews shaping this summary
Quick delivery and well packaged . They are great on cigars but not had good experience with a lighter had to take to a local shop for repair 10 days after purchase
Company replied
It was easy to order from a great selection of cigars. The order arrived faster than expected and in perfect condition. Looking forward to a good smoke. Its my thirst time and I will order again
Company replied
Packaging was great’ delivered on time good first order very happy for the outcome
Company replied
Company details
- Cigar Shop
- also in
- Tobacco Shop
Written by the company
We are an online tobacconist shop stocking a large range of cigars and accessories. We sell New World Cigars from Nicaragua, Honduras, Dominican R., Mexico, and Cuban cigars, as well. The best prices for UK cigars you will find on our London cigar shop!
Contact info
Ithaca House, 27 Romford Road, E15 4LJ, London, United Kingdom
- 07827 133 622
- Contact@thehouseofcigars.co.uk
- thehouseofcigars.co.uk
4.8
Excellent
131 reviews
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Replied to 100% of negative reviews
Typically replies within 1 week
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The best cigar store!
I've had many orders at this point service is always fantastic. Great stock everything you need for a quality smoke top notch. Only place I ever order from 10/10.
December 29, 2025
Reply from The House of Cigars
Thank you indeed for your feedback. It means a lot to us. If you have any suggestions, please let us know!
One cigar arrived broken the other one…
One cigar arrived broken the other one was excellent tho needed better postage protection had a good newyear anyway
December 29, 2025
Reply from The House of Cigars
We are very sorry for the inconvenience. At the same time is very weird because we never had such complaints with handmade cigars, but machine-made ones. Our packaging is one of the safest in the market.
Quite excited
Quite excited, the professional way to sell and deliver the very best of service 👌
December 29, 2025
Reply from The House of Cigars
Thank you! It is a great pleasure for us to hear that we are doing a good job around here.
Please let us know if you have any suggestions!
Reply from The House of Cigars
Thank you for your feedback. It means a lot to us. If you have any suggestions, please let us know!
Great place to buy cigars
Great place to buy cigars . Cheaper than company I bought from before and prompt delivery .
November 29, 2025
Reply from The House of Cigars
Thank you indeed. Your feedback means a lot to us, especially if you change the place where you buy cigars. If you have any suggestions, please get back to us!
Great experience from start to finish
Great experience from start to finish, great packaging and a speedy delivery, thank you
November 29, 2025
Reply from The House of Cigars
Thank you indeed for your feedback. It means a lot to us. If you have any suggestions, please let us know!
Great price and great delivery
November 10, 2025
Reply from The House of Cigars
Thank you for your feedback. We are happy to hear that we are doing a good job around here. If you have any suggestions, please get back to us!
Easy website and fast free delivery of…
Easy website and fast free delivery of the product
November 13, 2025
Reply from The House of Cigars
Thank you for your feedback. It means a lot to us that you are happy with our services. If you have any suggestions, please get back to us!
Reply from The House of Cigars
Thank you indeed. It means a lot to us!
Reply from The House of Cigars
Thank you. It's good to hear that.
Quick and easy service
Quick and easy service . Fast delivery excellent quality products .
November 10, 2025
Reply from The House of Cigars
Thank you for your feedback. It means a lot to us!
Packaging was great’ delivered on time…
Packaging was great’ delivered on time good first order very happy for the outcome
October 1, 2025
Reply from The House of Cigars
Thank you for your feedback. It is nice to hear that we did a good job. Hopefully, we will see you again.
Easy to navigate page.
Easy to navigate page. With a good selection. Delivery was quick. I live in the north of Scotland and my delivery was with me within a couple of days. No mean feat. Thank you all 🙏🏽👍
September 8, 2025
Reply from The House of Cigars
Thank you for your feedback. It means a lot ot us. If you have any suggestions, please let us know!
Cigars Stratford
Wow. Cigars shop in Stratford. Great choice for every price range. I Come in person and always have advice on stock and new products. Trustworthy owner
September 5, 2025
Reply from The House of Cigars
Thank you Alex. It means a lot us to hear that we are trustworthy. Please get back to us if you have any suggestions!
Quick delivery and a decent price
September 1, 2025
Reply from The House of Cigars
Thank you indeed for your reply. If you have any suggestions, please let us know!
Absolutely loved my cigar 🤙🏼😃
September 2, 2025
Reply from The House of Cigars
Thank you Josh for your feedback. It means a lot to us when our customers are happy. If you have any suggestions, please get back to us!
Fantastic First Experience!
First time ordering cigars for delivery and I couldn’t be happier! The package arrived really quickly, and the cigars were packed perfectly. They came sealed in a bag and wrapped in bubble wrap so there was zero damage. I really liked that they were presented with the bands showing through the clear window, which shows great attention to detail. As someone new to cigars, this was a great first experience and I’m really looking forward to smoking them!
September 5, 2025
Reply from The House of Cigars
Thank you James. We are very happy to hear that you had a nice experience shopping from us. Please let us know if you have any suggestions.
So many to choose from.…
Ease of ordering although I was unsure what to go for as it was to be a present for my older brother’s upcoming birthday and there are lots of different styles and sizes as well as strength of the cigars to choose from but I think he’ll be happy with the one I’ve chosen.
September 4, 2025
Reply from The House of Cigars
Thank you Chris. Your feedback is very important to us and we hope to see again soon.
Great Experience
Great. Order arrived promptly, well packaged. Absolutely over the moon with the service, will definitely use them again.
September 3, 2025
Reply from The House of Cigars
Thank you indeed for your feedback. It means a lot us!
Reply from The House of Cigars
Thank you indeed for your feedback. It means a lot to us. If you have any suggestions, please let us know!
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