The Little Botanical Reviews 366

What a great company! I ordered a potted plant for my mum and it came within a few days. Packaging was perfect and the plant is super healthy. I will defenetly be using The little Botanical for my next order! I was kept up to date on all activity via email through the entire progress which make the wait exciting also. Thank you so much!!

Plants arrived next day as promised but missing the ceramic pot. Emailed customer service but no reply a week later. - Eventually contacted to say pot is OOS and will be sent out when back in stock.

The crassula and little heart arrived as a gift for my mother today, she loves them. We are South African and the Jade plant is very special to us. Lovely customer service and beautiful items nicely priced.

I recently purchased the "Mini Air Purifying Desk Gang" - absolutely fantastic product! The website and ordering experience was great, I was kept up to date with my order, and it was beautifully and thoughtfully packaged. First class company, first class service!

This is my first order from Little Botanical and I am very pleased with the plant and spray mister. It was all very well packaged too.

I ordered the "Plant Lovers Ultimate Gift" from the company. Unfortunately the courier managed to lose part of the delivery (the table). I phoned the company and spoke to Louisa and then Julie, who were both extremely friendly, helpful and quickly resolved the issue.
I received the replacement the next day and it looks stunning, plus the quality is really good.
Also I have to say the packaging of the plants is exceptional with no damage in transit.
This has been one of the best customer service experiences I've had, and so refreshing to be able to speak to someone when there's a problem. What a great company, I would highly recommend them.

Beautiful plants, well packaged.
Exemplary customer service.
Easy to contact by phone and very pleasant conversation. Had already received and read an email.
Sent a replacement plant when the first one showed signs of damaged leaves a few days after delivery.
Can certainly recommend buying from this company

Easy-to-use website, giving concise information to help select the best plants for my space.
Great communication, prompt delivery.
High quality plants, well packed to protect them during transit.
Fantastic shopping experience!

Orchids delivered lovely. Have experienced poor orchids with no flowers to bloom from other companies and usually very disappointed. The orchids received today lovely and plenty of new blooms. Impressed.

Just amazing! I was very sceptical placing an order online for plants as so very often they arrive in a sorry state, but I was treated to a gift card and was amazed at the quality of the plants and also the wrapping which was faultless. I am definitely going to be purchasing again , a very happy customer, thank you .

Plants and plants box arrived quickly. Plant box is easy to put together-initially, I couldn't work out where exactly the felt goes, but the instructional video is excellent. And once you realise what to do, it is very straightforward.
All the plants arrived in excellent shape-no casualties. They really do look very health indeed. Very impressed. Not used LB before and you never quite know what to expect when buying online. But, the plants are much better than many I have seen in nurseries. And pretty good value too. Can't wait to plant them up!

Gorgeous arrangement bought as a gift. Safely delivered within 2 days. The recipient was very happy and they looked beautiful. Thank you so much!

My daughter ordered some plants for her place from The Little Botanical and I was surprised how healthy and beautiful they looked, so I decided to order some as well. The delivery driver obvious didn't care what was inside the boxes, so he delivered them upside down. With a heavy heart I opened the boxes but because the plants were so well wrapped no harm was done. They are beautiful plants and will definitely order from this company again.

I am in love with these plants and ceramic pots! They arrived so wonderfully packaged and fit beautifully into my new home. I'll definitely be ordering again - thank you!

Gorgeous plant. Carefully packaged & delivered with care. Great communication keeping me updated on my delivery too. Thank you!

When I filled in the form I made a mistake which was rectified by this company. They kept me informed so I didn’t worry. Thankyou

Brilliant experience!
After placing an order, I realized I had chosen the wrong color combination for the well-being bundle pots. I called them up to ask if it was possible to change the color combination and it was super easy.

The delivery was fast, and very carefully packed and these plants are very healthy and just beautiful!!

I am super new to the plants, so I look forward to being friendly with them:).

Great experience with beautiful pots!

Birthday gift for my late husband.
I'm delighted with my choice of gift this year, the terrarium bottle garden is beautiful, healthy and full of life, green as green can be, this is the best one I came across for the price range, UK small business which is what I go for personally.
Highly recommend in all aspects.

Impossible to get a response from customer service. I have tried every contact method possible.

A fab find. Support this British company. Beautiful products. My Hoya Kerrii succulent was easy to order, pot was personalised and received perfectly the next day. Great gift for valentines! Highly recommend.