The Parking Spot Reviews 

983
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 623 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently find the service efficient and reliable, with easy online reservations and smooth processes from arrival to departure. People frequently highlight the convenience of the shuttle service, noting quick pickups and drop-offs that ensure timely airport transfers. The staff receives high praise for being polite, professional, and consistently helpful, especially with luggage assistance. Reviewers appreciate the convenient locations, which are easy to access and offer various parking options, alongside excellent and affordable pricing. However, some customers also noted issues with staff behavior, describing some attendants and drivers as rude or unhelpful.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising its convenience, professionalism, and... See more

Staff

Customers consistently note positive experiences with staff, highlighting their politeness, helpfulness, and... See more

Location

People report positive experiences with location, often highlighting its convenience and ease of access to... See more

User experience

Users describe positive interactions with user experience, consistently highlighting the convenience and ease... See more

Price

Consumers find price to be positive, with many reviewers consistently reporting reasonable and affordable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy online reservation, greeted quickly and nicely upon arrival, attendant took my car and shuttle was right there to go to the airport. Polite staff, car was cared for, valet was quick and polite. G... See more

Rated 5 out of 5 stars

The Service is always consistent. I know what to expect. Everything flows smoothly. There is always an attendant on duty in case the automated self check in process fails. I always get to the airport... See more

Rated 5 out of 5 stars

The Parking Spot is the most reliable and trustworthy off-site airport parking lot. I always feel like my vehicle is safe and free from damage when I park here. I like how I can pre-arrange and pre-pa... See more

Rated 5 out of 5 stars

We always have a great experience with Parking Spot 2. The drivers are always friendly and helpful with my large luggage. I always feel comfortable leaving my car parked for several days at the Parkin... See more


Company details

  1. Transportation Service

Written by the company

The Parking Spot is more than just a space to park your car. We focus on hospitality, making it easy, comfortable and affordable to get a superior airport parking experience. Founded in 1998, The Parking Spot is the leading near-airport parking company in the United States with 38 locations at 22 airports.


Contact info

4.8

Excellent

TrustScore 5 out of 5

983 reviews

5-star
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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.8

All reviews

(983)

625 reviews in the last 12 months

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Rated 5 out of 5 stars

The drivers are great

The drivers are great. My husband lost the cushion part of his headphones on the shuttle and our driver saved it for us at the office. So thankful!

July 11, 2026
Unprompted review
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Rated 5 out of 5 stars

Fast, Secure Airport Parking

Several different locations. Very fast transport from the lot to the airport. TPS app is very useful in tracking the van for pickup at the airport. The price is highly competitive with the local competition. We have switched to TPS for all of our airport parking needs.

June 20, 2026
Unprompted review
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Rated 5 out of 5 stars

Will definitely use again!

Everyone went out of their way to make sure that we understood the parking process.. They were helpful with our luggage.They were helpful upon our entrance and were exceptionally helpful with our exit process. You have an awesome team! We will definitely be using you again as well as referring your location to all our friends and family!!!

July 13, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent First Impression

This was our first flight out of Love Field, Dallas TX and everything from the directions from our home to the Parking Spot was flawless. The price was way better than I expected. The drivers and office staff were so friendly and professional. We will use this service again.

July 7, 2026
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Rated 5 out of 5 stars

Great First Experience

Location was great and close to Terminal. The bus was quick with very little wait time and friendly drivers. The availability of EV parking with charging sealed the deal!

June 24, 2026
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Rated 1 out of 5 stars

missing stuff

i have used the Parking spot many times without incidents , except this last time. I have parked my Toyota Grand Hylander at your location at Hampton inn in Riviere Boston, between June 13 to July 1 and to my dismay when i got home i realized that my cargo liner with a flop and the wheel unlock key have disappeared. Unfortunately the original liner is not available for purchase and that sucks!!!!!

July 1, 2026
Unprompted review
Rated 5 out of 5 stars

Easy and convenient

Easy and convenient. I wish as a loyal member, I could stack my coupons and savings offers.Its sad that I use it often and can not take advantage of my Membership program work/airport related discounts in addition to the early bird, summer time, frequent user discount offers.

July 5, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent staff

Excellent staff, great drivers and help coming in to park. Always available and on time to get us to our flights. Reasonable rates and covered parking is always great.

July 7, 2026
Unprompted review

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