My experience with this service was very bad. I hope I don’t have to use them again. They charge me almost $700 dollars to expedite my daughter passport they promise three days service and I didn’t ge... See more
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See what reviewers are saying
This was a horrible experience! I dont reccomend anyone use this service. Go directly to your local passport office and avoid a big mess and extra fees. I applied for an expedited 3-4 day passport 10... See more
Elizabeth was great fast service and good customer service. There was a disconnect on day i was told it was ready to pick up. Girl i spoke with I asked are you sure its there, however after an hour of... See more
The worst. They lie dont follow up on anything. The people in orlando are the rudest I have ever met. The attitude is they are doing you a favor. The net has cheaper with better service. The place is... See more
Company details
Information provided by various external sources
The Passport Office is a passport expediting service that provides timely services to the American traveling public. Our mission is to assist in the procurement of U.S. Passports while providing the highest level of customer service, integrity, and professionalism.
Contact info
1.4
Bad
613 reviews
Hasn’t replied to negative reviews
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Passport Came before the planned date
Passport Came before the planned date, very helpfil
May 7, 2019
Unprompted review
Elizabeth was the best
May 5, 2019
Unprompted review
EVERYONE Really friendly from the…
EVERYONE Really friendly from the moment we walked in greeted with a smile. That was key. Good vibes. Thanks for all your help and making the process smooth.
May 3, 2019
Unprompted review
Satisfaction with a smile
The personnel were open, honest, and understanding. I was amazed at their professionalism and speed. They were outstanding. I would recommend using them:
May 3, 2019
Unprompted review
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Felt like it was an overnight service
Felt like it was an overnight service. Quick!!!
April 29, 2019
Unprompted review
Excellent service
Excellent service. Very proffesional! Highly recomended.
April 29, 2019
Unprompted review
Super easy and convenient!!
Super easy and convenient, ridiculously fast. Got my passport in a few days. Well worth the money
April 28, 2019
Unprompted review
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FAST AND EASY!
Wonderful service! Enishia was very patient and detailed with me. I would definitely this to other people!
April 24, 2019
Unprompted review
Had alot of difficulties with them
Had alot of difficulties with them. They couldn't transfer PDF to JPEG and made us go all the way to FedEx to do it. Also they do not mail the passport you have to go pick it up.
April 24, 2019
Unprompted review
Reply from Thepassportoffice
Hello,
I am sorry you are having a bad experience with us. If you have not picked up your passport yet we do offer shipping. Give us a call so we can arrange the shipping for you.
Very friendly and informative…
Very friendly and informative establishment. Upfront and quick to get you in gear. I had my expedited passport 2 days earlier than expected.
April 20, 2019
Unprompted review
The staff is very pleasant and…
The staff is very pleasant and welcoming. It was a painless and quick process.
April 19, 2019
Unprompted review
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The service was excellent and fast.
April 17, 2019
Unprompted review
Big thumbs up for the Tampa office..
Big thumbs up for the Tampa office... I was in a jamb and needed a passport replacement in twenty four hours. Just received mine as promised... Thank You!!!!!
April 17, 2019
Unprompted review
Astonished with expediting so quickly.
Astonished with expediting so quickly.
But the prices are too high.
April 17, 2019
Unprompted review
The passport office is very fast and…
The passport office is very fast and trustworthy. We had great experience with them , will definitely tell anyone who needs getting passport in the hurry .
Thank you
April 13, 2019
Unprompted review
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I paid for 2 weeks and received in 1.
I paid for 2 weeks and received in 1.
Very friendly staff!
Awesome service!
Highly recommend!
April 11, 2019
Unprompted review
Matthew is a great guy
Matthew is a great guy . He help me throughout the whole process and that's wonderful to get my passport so fast.
Best
Parviz
April 11, 2019
Unprompted review
I will recommend this company to…
I will recommend this company to everyone. No waiting. In and out in less than 10 min. The personal were very helpful and knowledgeable. My document was ready in less than a week. Fast and efficient service.
April 10, 2019
Unprompted review
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