I had a fantastic experience at The Perfume Shop in Meadowhall today, all thanks to Ashley. I needed a special wedding gift for a close friend and didn't quite know where to start. Ashley expertly gu... See more
Company replied
Location
Switch locationc/o Superdrug, 41 High Street, Meadowhall Centre, S9 1EN SHEFFIELD, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I went into store with a issue with a order that I ordered on line the wrapping was scratched, was advised by customer service to go into a store and get it re wrapped again. I went to meadowhall stor... See more
Faye is a sweetheart! She bore with me for literally 40 mins and made me try every single perfume i asked for! We had a discussion bout my journey of perfumery that i just began! It was a sooper delig... See more
Company replied
We went in with no idea of a gift to get a family friend. The lady Faye came over asked us if we needed help, and when we said yes she did everything above and beyond to help us find what we wanted. S... See more
Company replied
Company details
- Perfume Store
- also in
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Flavours, Fragrances and Aroma Supplier
- Hair Product Store
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
c/o Superdrug, 41 High Street, Meadowhall Centre, S9 1EN, SHEFFIELD, United Kingdom
4.9
Excellent
127 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Kind, polite and welcoming.
I went shopping for my Dads birthday at the store. My dad can be a pain to buy for and I am very indecisive. Lindsay was the lady who helped me make the perfect decision. Lindsay was kind, polite and had welcoming smile. Lindsay made me feel comfortable and didn’t rush my decision.
I will be shopping at this store again.
October 20, 2025
Unprompted review
Reply from The Perfume Shop - Meadowhall SD 528
Hi,
Thank you for your feedback and kind words! We appreciate you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Faye was very helpful and very…
Faye was very helpful and very welcoming, helped us pick out the perfect gifts !!
October 21, 2025
Unprompted review
Reply from The Perfume Shop - Meadowhall SD 528
Hi,
I am so pleased to hear of your 5* experience. Thank you!
Kind regards,
Sharain - The Perfume Shop
Great customer service from Lindsay
I went shopping for my mums birthday and I only intended on browsing the perfumes. Lindsay provided great customer service. She introduced me to new scents, and made polite conversation. I ended up leaving with a gift set! Very happy with the service I had and would definitely go back :)
October 1, 2025
Unprompted review
Reply from The Perfume Shop - Meadowhall SD 528
Hi,
I am so pleased to hear of your 5* experience. Thank you!
Kind regards,
Sharain - The Perfume Shop
Faye had given us great guidance and…
Faye had given us great guidance and perfect customer service when deciding what perfume would be best, as well as providing us knowledge on the rewards system. Couldn’t be more happy
October 8, 2025
Unprompted review
Reply from The Perfume Shop - Meadowhall SD 528
Hi,
Thanks for your lovely words, we appreciate you!
Kind regards,
Sharain - The Perfume Shop
Great service
Great service, nothing was too much trouble. Delivery time was as expected. Thank you
September 30, 2025
Reply from The Perfume Shop - Meadowhall SD 528
Hi,
Thanks for your lovely words, we appreciate you!
Kind regards,
Sharain - The Perfume Shop
Faye at the Sheffield Super drug store…
Faye at the Sheffield Super drug store was excellent - great discounts
October 4, 2025
Unprompted review
Reply from The Perfume Shop - Meadowhall SD 528
Hi,
Thanks for your lovely words, we appreciate you!
Kind regards,
Sharain - The Perfume Shop
I was served by Ashley highly satisfied with the service
I was served by Ashley, she was very helpful and pleasant, helping me with a gift, offered to wrap it for me, was very pleased with everything
October 1, 2025
Unprompted review
Reply from The Perfume Shop - Meadowhall SD 528
Hi there,
I am so happy to hear you have had a 5* experience with us. Thank you for your review. Enjoy your purchase.
Kind regards,
Sharain - The Perfume Shop
Faye the best woman to have ever served…
Faye the best woman to have ever served me anywhere
September 26, 2025
Unprompted review
Reply from The Perfume Shop - Meadowhall SD 528
Hi,
I am so happy to hear you have had a positive experience and thank you so much for shopping with us.
The Perfume Shop.
We were served by Faye
We were served by Faye who was very friendly and knowledgeable about all the fragrances. Her warm and friendly personally was a delight, she's a credit to the company. Many thanks 😊
September 20, 2025
Unprompted review
Reply from The Perfume Shop - Meadowhall SD 528
Hi,
Thanks for your review! I am so happy to hear you have had a 5* experience. Thank you for choosing us to shop with.
The Perfume Shop
We were served today by Faye
We were served today by Faye, me and my husband to be were looking for our wedding fragrance we had no idea where to start
Faye was helpful and friendly from the beginning to the end finding our perfect scents for the big day.
The attention to detail was brilliant and then we were picking out our scents for bridesmaids and groomsmen and Faye helped us along with that also making our experience with the perfume shop really enjoyable and we came away with what we wanted and we feel we have made the right choices
Thankyou to Faye for all her help in the process in making our choices a little less overwhelming.
September 20, 2025
Unprompted review
Reply from The Perfume Shop - Meadowhall SD 528
Hi,
I am so pleased to hear of your 5* experience. Thanks so much for choosing us to shop with.
The Perfume Shop.
Excellent service
Excellent service, and very friendly, helpful staff.
September 19, 2025
Unprompted review
Reply from The Perfume Shop - Meadowhall SD 528
Hi,
Thanks for your review and kind words. We appreciate you.
The Perfume Shop
Pleasant staff at the perfume shop(inside Superdrug Meadowhall)
I have to say I went to meadowhall today and was looking for an everday kind of aftershave(for work). It was a pleasure to have been served by a Lady called Faye who had the time for me by showing me a range of aftershaves. Having gone through a few choices that I did buy one. I can say Faye went above and beyond in helping me choose one.
September 17, 2025
Unprompted review
Reply from The Perfume Shop - Meadowhall SD 528
Hi,
Thanks for your lovely words and for choosing us to shop with. We appreciate you.
The Perfume Shop.
Reply from The Perfume Shop - Meadowhall SD 528
Hi,
Thank you for your feedback, we appreciate you!
The Perfume Shop
Ashley was phenomenal!!
Ashley was phenomenal!!! Amazing customer service and even better gift wrapping skills!!! Top class, thanks 🙏🏽
September 17, 2025
Unprompted review
Reply from The Perfume Shop - Meadowhall SD 528
Hi,
We're so happy to hear you have had a 5* experience. Thank you for choosing us to shop with.
The Perfume Shop
Rachel and Sarah gave us an amazing…
Rachel and Sarah gave us an amazing experience with finding perfumes and were very patient with us. Would highly recommend them!
September 9, 2025
Unprompted review
Reply from The Perfume Shop - Meadowhall SD 528
Hi,
Thanks for your positive review! We appreciate you and hope you have a lovely day.
The Perfume Shop
Great customer service from Ashleigh…
Great customer service from Ashleigh and Sarah two wonderful ladies, very helpful and easy to deal with and a pleasure to speak to
September 3, 2025
Unprompted review
Reply from The Perfume Shop - Meadowhall SD 528
Hi,
Thank you so much for your review. We appreciate you!
The Perfume Shop
Faye brilliant customer service very…
Faye brilliant customer service very attentive lovey person
August 29, 2025
Unprompted review
Reply from The Perfume Shop - Meadowhall SD 528
Hello,
Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.
Kind regards,
Jasmyn
Faye is a star
Faye
She was amazing and her customer services was amazing too and fabulous. She really made us feel welcome and she’s a great salesperson too because I did end up spending money so well done and keep it up.
August 25, 2025
Unprompted review
Reply from The Perfume Shop - Meadowhall SD 528
Hello,
We're happy to hear that you had such a wonderful experience! We appreciate your positive feedback regarding the amazing service you received. It's great to know you felt welcome and had a fabulous interaction.
Kind regards,
Jasmyn
The Perfume Shop
Great customer service from Faye
Great customer service from Faye, thank you so much ☺️
August 23, 2025
Unprompted review
Reply from The Perfume Shop - Meadowhall SD 528
Hello,
Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.
Kind regards,
Jasmyn
Reply from The Perfume Shop - Meadowhall SD 528
Hi,
Thanks for your review. It's great to hear you are pleased with our services and thanks so much for shopping with us.
The Perfume Shop
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.