Once again, Claire and Gail were so helpful, friendly and kind. They both helped me select the right perfume sets at the prices that I asked for. They wrapped each one individually and were ready for... See more
Company replied
Location
Switch locationWashington Square Shopping Centre, 16 Ivison Lane, CA14 3DY WORKINGTON, GB
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See what reviewers are saying
As always Claires customer service was fabulous. A very pleasant friendly and helpful lady and always a pleasure to deal with. Thanks again Claire. I was over the moon with my purchase at such a grea... See more
Company replied
Lovely experience, we were served by Claire in the Workington branch, Claire was very helpful, polite and nothing was too much trouble, Claire also went all out to help us find better. Thanks Claire!... See more
Company replied
Couldn't of asked for a better service. The friendly knowledgeable staff especially Julie took genuine interest in helping find the right fragrance after trying over a dozen ones in the shop.... See more
Company replied
Company details
- Perfume Store
- also in
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Flavours, Fragrances and Aroma Supplier
- Hair Product Store
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
Washington Square Shopping Centre, 16 Ivison Lane, CA14 3DY, WORKINGTON, United Kingdom
5.0
Excellent
403 reviews
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Helpful staff
I had been gifted a refill bottle for my perfume but was unsure if my bottles were reusable (previous assistant when I went in to ask said to bring them in and they would check)
Julie was lovely and helpful.
November 10, 2025
Unprompted review
Reply from The Perfume Shop - Workington 165
Hi,
Thank you for your feedback we appreciate you!
Sharain - The Perfume Shop
Great customer service
November 10, 2025
Unprompted review
Reply from The Perfume Shop - Workington 165
Hi,
Thank you for your feedback we appreciate you!
Sharain - The Perfume Shop
Wonderful staff
Wonderful staff, very helpful and kind in helping fot a 60th birthday fragrance.
Jannet from the Workington branch is lovely.
November 8, 2025
Unprompted review
Reply from The Perfume Shop - Workington 165
Hi,
Thanks for a lovely review. We value you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Was in today doing some early Christmas…
Was in today doing some early Christmas shopping and I must say Janet couldn’t of been more helpful and engaging
November 6, 2025
Unprompted review
Reply from The Perfume Shop - Workington 165
Hi,
Thanks for your feedback. It's great to hear of your experience. We appreciate you!
Kind regards,
Sharain - The Perfume Shop
I was served by Janet
I was served by Janet, she was very helpful and friendly
November 6, 2025
Unprompted review
Reply from The Perfume Shop - Workington 165
Hi,
Thanks for your feedback. It's great to hear of your experience. We appreciate you!
Kind regards,
Sharain - The Perfume Shop
Reply from The Perfume Shop - Workington 165
Hi,
Thank you for your kind feedback.
Kind regards,
Sharain - The Perfume Shop
great service from sue the manager
great service from sue the manager
October 30, 2025
Unprompted review
Reply from The Perfume Shop - Workington 165
Hi,
Thank you so much for your feedback and for choosing us to purchase your fragrances from. We appreciate you!
Kind regards,
Sharain - The Perfume Shop
Lovely Customer Service amazing team
October 27, 2025
Unprompted review
Reply from The Perfume Shop - Workington 165
Hi,
Thank you for your feedback and kind words! We appreciate you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Claire was fantastic!
October 26, 2025
Unprompted review
Reply from The Perfume Shop - Workington 165
Hi,
Thank you so much for your feedback and for choosing us to purchase your fragrances from. We appreciate you!
Kind regards,
Sharain - The Perfume Shop
Sue manager of Workington store Cumbria
Assisted was very very helpful . Had a lovely chat throughout my shopping., I felt I had made a friend. I love my gifts wrapped with the personal ribbon.
Before leaving the shop, Sue introduced herself as the manager of workington store and thanked me amensly for my costume. Wouldn't go anywhere else to buy my Christmas and birthday gifts.
Some times I do order on line .. but much prefer going to see Sue.
October 12, 2025
Reply from The Perfume Shop - Workington 165
Hi,
I am so pleased to hear of your 5* experience. Thank you!
Kind regards,
Sharain - The Perfume Shop
Absolutely love the perfume shop
Absolutely love the perfume shop, I always go to the one in Workington Square and Claire is always super helpful and patient. I always want to smell like 100 perfumes and she's really patient
October 18, 2025
Unprompted review
Reply from The Perfume Shop - Workington 165
Hi,
I am so pleased to hear of your 5* experience. Thank you!
Kind regards,
Sharain - The Perfume Shop
Great customer service happy with my…
Great customer service happy with my purchase
October 21, 2025
Unprompted review
Reply from The Perfume Shop - Workington 165
Hi,
I am so pleased to hear of your 5* experience. Thank you!
Kind regards,
Sharain - The Perfume Shop
Janet was absolutly amazing really kind…
Janet was absolutly amazing really kind and serves me really well absolutly amazing
October 17, 2025
Unprompted review
Reply from The Perfume Shop - Workington 165
Hi,
Thank you for a lovely review, we appreciate you and thank you for shopping with us.
Kind regards,
Sharain - The Perfume Shop
Reply from The Perfume Shop - Workington 165
Hi,
Thank you for a lovely review, we appreciate you and thank you for shopping with us.
Kind regards,
Sharain - The Perfume Shop
Reply from The Perfume Shop - Workington 165
Hi,
Thank you for a lovely review, we appreciate you and thank you for shopping with us.
Kind regards,
Sharain - The Perfume Shop
Lovely customer service and great…
Lovely customer service and great discounts. Good value for money on the personalised ribbon, wrap and gift bags.
October 14, 2025
Unprompted review
Reply from The Perfume Shop - Workington 165
Hi,
Thank you for a lovely review, we appreciate you and thank you for shopping with us.
Kind regards,
Sharain - The Perfume Shop
Workington Store
In store today and a lovely lady called Janet served me. She was so polite and very helpful. Very patient with me wanting to smell everything! Highly recommended Workington store 👍🏽
October 14, 2025
Unprompted review
Reply from The Perfume Shop - Workington 165
Hi,
Thank you for a lovely review, we appreciate you and thank you for shopping with us.
Kind regards,
Sharain - The Perfume Shop
Reply from The Perfume Shop - Workington 165
Hi,
Thanks for your positive review! It's great to hear, we appreciate you.
Kind regards,
Sharain - The Perfume Shop.
Reply from The Perfume Shop - Workington 165
Hi,
Thank you for a lovely review, we appreciate you and thank you for shopping with us.
Kind regards,
Sharain - The Perfume Shop
Very welcoming and helpful
October 9, 2025
Unprompted review
Reply from The Perfume Shop - Workington 165
Hi,
Thanks for your lovely words, we appreciate you!
Kind regards,
Sharain - The Perfume Shop
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