I have been trying to resolve issues with an order (Andra Kimono, Sunshine Shirt & Necklace) since 11 August 2025. The items I received: Do not match the product descriptions/photos (wro... See more
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Cheap Chinese clothing passing thereselves off as Australian Made! I ordered a dress that looks nothing as advertised, made from cheap tablecloth material, no tags on size, washing instructions or fabric info. Tried to get refund & address to post this piece of rubbish back however response was I got what I ordered. BE WARNED - STAY AWAY FROM www .thepureboho.com
I receive my Liora Maxi Dress today and it look great.

Reply from Thepureboho
ABSOLUTELY DO NOT BUY FROM THEM. CLOTHIN IS NOT WHAT IS PHOTOGRAPHED. THEY NEED TO BE BANNED IN AUSTRALIA. THEY WILL NOT REFUND EVEN AFTER I SENT THEM PICS, AVOID AT ALL COSTS.
Cheap, nasty, poor quality.
Website 100% deceiving of actual products.
Very disappointing clothes are going straight to the good will bag.
Wish I had read the reviews before ordering, stupid me.
The dress did not look like the photo. Return was not available because it was a sale item. Not happy.
I’m really disappointed with my experience. I purchased four items during the Christmas sale, and the quality is extremely poor. I’ve tried contacting customer service for a return but haven’t received any response yet, even after emailing the right email address they share on their website. Is this a scam?! We should spread the word because many people are buying from them!
Absolutely disgusted with this purchase.
The dress I received was faulty, with stitching already coming undone straight out of the package. The quality is extremely poor — cheap, thin material that feels nothing like what is shown on the website. The item I received looks completely different to the photos advertised; the cut and fit are unflattering and shapeless, more like a sack than the dress pictured.
I also discovered the item was shipped directly from China, which was not made clear at the time of purchase. This feels misleading given the branding and price point.
Overall, this product is not as described, not of acceptable quality, and not worth the money. I would not purchase from this store again and would strongly caution others to be very careful
Absolute rubbish, would avoid at all costs. No address to send items back and no refunds for items on sale! ALL ITEMS ARE ON SALE.
THIS IS DISGRACEFUL.
Thepureboho is a scam- STAY away!! The clothing on the website do not represent the real product when it arrives. It’s cheap imitation!! The fabric quality is terrible and after 1st wash seams pull apart- big prices for rubbish!! Wish I had read reviews before I bought.
If I could give less than one star I would. The dress is clearly just a cheaply made copy from China and not in fact the dress that is advertised. Please steer clear you will not receive what you ordered and I paid $75 for something that could have been ordered off shein. Then they will say that you are not entitled to a refund because item was on sale. I will be contacting the ACCC and making a formal complaint and getting my bank to reverse the charges.
Absolute rubbish and can only be a scam. Wish I’d read reviews. Nothing like image or description. Poor quality fabric and garment seams etc.
SCAM. SCAM. SCAM.
DON’T BUY FrOM THIS COMPANY.
They also trade under Pure. I wished I read the reviews before purchasing the terrible dresses from them. The worst clothes I have ever bought online, bad replicas, they overprice the items then make it look like it’s on sale so you can’t get a refund under the no refund on sales item policy. The dresses are not even worth $2.
Send them photos of the terrible dresses but they insisted is as per advertised when it’s not. They refused to refund. Complete rip off

Reply from Thepureboho
Should have read the reviews before ordering from these scammers. I ordered on December 17th, and the package was delivered today.
The dresses look absolutely nothing like the pictures on the website. Incredibly poor quality. TERRIBLE fabric. It looks like something that was whipped up in a high school sewing class. Bad replicas.
Honestly? Worse than Temu. If I could give zero stars I absolutely would.
I just did a reverse image search of the Liora dress I ordered. The same photos (I mean, EXACTLY the same) are featured on two websites - boiilife.com (called Kimono Style Printed Dress) and also likemychoice.com (called Bohemian Boho inspired Tie Dye Waist Tie Maxi Dress). Judging by the majority of reviews on Trustpilot for all these sites they are all as hideous as each other.
I feel sure that the positive reviews are by bots, or are paid reviews (if you look at the reviewers other posts they are either in isolation or for bitcoin/ investment websites). I cannot, hand on heart, believe that they are genuine.
As outlined by all previous reviews..the product does not reflect item advertised. Horrid synthetic material, poorly made no shape to it and my attempts for refund over many weeks with numerous emails has been unsuccessful. It certainly feels like a scam and refuse to accept any explanations about the product and provide full refund. DO NOT RECOMMEND ANY PRODUCT PURCHASE THROUGH THIS COMPANY.
Update in response by seller to my review. Honestly your response to my various emails when there has been a response is always saying the same, everything is on sale and not refundable and then we will give 20% refund back and another is i need to send item back to the Chinese address you provided at my own cost ehich is $25 Australian dollars quoted by Australia Post and then that a refund will only be provided in accordance with your noted returns and refund policy which takes the custimer right back to your initial response of no refund policy on now alleged sale item. I have never had the misfortune to purchase from such a company that constantly makes the customer feel scammed with every email interaction. This needs to stop and provide honest, ethical and reliable consumer service with quality products you are respresenting for purchase. Why after so many weeks and so many emails do you still refuse to provide me with the requested full refund...what you are saying in response to my honest review is very incongruent to the customer experience you are providing.

Reply from Thepureboho
Terrible material nothing like the pictures So disappointed

Reply from Thepureboho
I have had a very dissatisfying experience with this online company and have just read some of the 100+ reviews on this site echoing my experience and the responses from the company which are laughable. The site promotes how ethical they are but there is nothing ethical about them at all. Cheap quality clothing made in China. Sizes not true to size. No brand labels on the clothing. Misleading advertising. Unclear return/refund policies. Carefully crafted emails pretending to care but not caring at all. I feel scammed. And I’ll just preempt any response from the company by explaining my google account name does not match the name on my order and I’ve already tried unsuccessfully to remedy this with you via email.

Reply from Thepureboho
Poor quality, poor fit and looks nothing like the photographs. So disappointed especially given it was not cheap. Wish I had checked the reviews. So disgusted. The dress is hideous.

Reply from Thepureboho
Dress was nothing like website picture total waste of time product quality was cheap. It definitely did not match the website's representations, trying to get refund and just being mucked around DO NOT PURCHASE FROM THEM! I would give no stars if an option!

Reply from Thepureboho
I also wish I had read the reviews before ordering. I ordered a medium sized dress because I’m usually a size 8 - 10 and it was so tight I could barely breathe. So the sizing is not accurate. The quality of the fabric is revolting, and that is a massive understatement. The stitching is visible as it hangs on the coat hanger so it’s made really really badly. Overall a very poorly made garment made of rubbish material. I emailed them to ask if I could return it and get a refund to which they said no then I asked if I could get a bigger size to which they said yes but it would cost me 23 extra dollars to do so - so this rubbish piece of clothing that I probably would’ve been embarrassed to wear anyway was going to cost me over $70. I will be steering clear of this online store from now on.

Reply from Thepureboho
I wish I read these reviews before purchasing!!
I used a discount code that was promoted for Christmas time, which is a scam way they use to make sure you can’t get a refund on the awful clothing!
I spent over $300 and bought 4 dresses which are all completely unwearable.
They are nothing like the photos.. not to mention the awful material!
Just all round disappointing :(
Now I am out of pocket and stuck with unwearable dresses that I wouldn’t even be able to resell!
So so disappointing especially at Christmas time

Reply from Thepureboho
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