Thérapie Clinic Reviews 

18,817
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 3,812 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly and welcoming staff for being highly professional, deeply accommodating, and making every step of the treatment process comfortable and relaxing. People also note that the procedures are handled efficiently, accompanied by thorough explanations and fantastic results that leave clients feeling completely satisfied. However, some customers also noted frustrating issues with unhelpful customer service representatives, extremely slow communication, and persistent difficulty getting timely responses to inquiries. A few reviewers experienced troublesome delivery delays with online orders and a noticeable lack of proper support when attempting to resolve account or booking problems.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting that team members are consistently friendly,... See more

Service

People report positive experiences with service, highlighting the friendly staff, professional care, and... See more

User experience

Clients share positive opinions on user_experience, highlighting friendly and professional staff who make... See more

Customer service

Consumers find customer_service to be ambiguous, experiencing a stark contrast between on-site staff and the... See more

Product

Users describe ambiguous interactions with product, reflecting a high level of disagreement regarding their... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Thérapie clinic Malahide are amazing from the girls on reception who are so normal and friendly and who create a comfortable and warm atmosphere from the minute you arrive. The range of services on o... See more

Company replied

Rated 5 out of 5 stars

My therapist was Niamh in Blackrock clinic and she's the best therapist I've gotten till now. She was extremely patient, considerate and accomodating. I had a ankle sprain so she was completely easy o... See more

Company replied

Rated 5 out of 5 stars

I had a fantastic experience with Dr Abigail Patino O. I knew straight away I was in good hands as she made me feel so relaxed. She explained everything thoroughly. She was so professional and extreme... See more

Company replied


Company details

  1. Skin Care Clinic
  2. Beauty Salon
  3. Doctor
  4. Laser Hair Removal Service
  5. Medical Clinic

Written by the company

Thérapie Clinic is Europe's leading medical aesthetic clinic, with over 88 state-of-the-art locations across the UK, USA, and Ireland. With more than 20 years of experience and over 10 million treatments delivered, we offer affordable and advanced aesthetic solutions. Our services include laser hair removal, injectables, and advanced skin and body treatments. Thérapie Clinic emphasises exceptional service and the latest technology to ensure effective and safe treatments for all skin tones. Trust is one of our core values and our aim is to empower our clients, women and men, to become the best possible version of themselves. We want to not just meet your expectations, but to exceed them. At Thérapie Clinic, we believe that true beauty comes from within; a result of being healthy and confident; taking the time to nurture your body, your skin, yourself. We take an integrated approach to beauty, helping our clients discover the best version of themselves.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

19K reviews

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Asks customers to review

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Replied to 99% of negative reviews

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4.5

All reviews

(18,817)

3,679 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Highly recommend

Highly recommend. Friendly and professional staff, first time and was genuinely put at ease and delighted with the results

August 5, 2026
Unprompted review
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Reply from Thérapie Clinic

Hi Helen,

Thank you so much for your fantastic review! We're thrilled to hear that you felt welcomed and at ease during your first visit, and that you're delighted with the results. Our team prides itself on providing friendly and professional care, and your recommendation means a lot to us.

We look forward to seeing you again soon!

Warm regards,
Lucky
Thérapie Clinic

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Rated 5 out of 5 stars

Lovely staff

Lovely staff. Makes you feel at ease before, during and after treatment

August 8, 2026
Unprompted review
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Reply from Thérapie Clinic

Hi kat,

Thank you for your kind words! We're so happy to hear that our staff made you feel comfortable and relaxed throughout your treatment. Providing a welcoming and reassuring environment is very important to us.

We look forward to seeing you again soon!

Best wishes,
Lucky
Thérapie Clinic

Rated 1 out of 5 stars

10wks ofBotox and Full movement

Had botox done which didnt take and had to return for 2 further applications. 10.5 wks later since first application (7 wks from final top up) and i have full movement in my forehead again. Rang Therapie and was told that was to be expected at 10 wks! Therapie are more expensive than other places so i'd expect better than this......

August 8, 2026
Unprompted review
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Reply from Thérapie Clinic

Hi Em,

Thank you for sharing your experience. We genuinely regret that your treatment did not meet your expectations and understand how frustrating this must be for you.

We have requested your details through Trustpilot so we can look into this matter more closely.

Thank you for your patience and understanding.

Kind regards,
Lucky
Thérapie Clinic

Rated 5 out of 5 stars

Therapie is always keeping me informed…

Therapie is always keeping me informed about my progress and offering advice. All the staff here are lovely and professional!

August 3, 2026
Unprompted review
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Reply from Thérapie Clinic

Hi Madeleine,

Thank you for sharing your positive experience! We're delighted to hear that Thérapie keeps you well-informed and supports you with helpful advice. Our team takes pride in being both professional and friendly, and your kind words mean a lot to us.

We look forward to continuing to support you on your journey!

Warm regards,
Lucky
Thérapie Clinic

Rated 5 out of 5 stars

Laser hair removal

Great experience for my first treatment of laser. The girls are fabulous and give plenty information throughout the session.

July 29, 2026
Unprompted review
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Reply from Thérapie Clinic

Hi Emma,

Thank you for your wonderful feedback! We're thrilled to hear that your first laser treatment was a great experience and that our team provided you with plenty of information and support throughout. Our girls are dedicated to making sure you feel comfortable and well-informed.

We look forward to seeing you again soon!

Best wishes,
Lucky
Thérapie Clinic

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Rated 5 out of 5 stars

Amazing experience, can’t reccomend enough

I felt so comfortable and welcome from the moment I walked in. The lady doing my consultation was so knowledgable and kind. She rly helped to not make things awkward (especially talking about intimate treatments). Would 100% recommend for affordability and experience.

August 1, 2026
Unprompted review
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Reply from Thérapie Clinic

Hi Amaellia,

Thank you so much for your lovely review! We're delighted to hear that you felt comfortable and welcomed from the moment you walked in. Our team strives to create a friendly and professional environment, and we're glad that our consultation lady made you feel at ease, especially when discussing sensitive treatments.

We truly appreciate your recommendation and look forward to assisting you again in the future!

Warm regards,
Lucky
Thérapie Clinic

Rated 5 out of 5 stars

Amazing

Everything perfect 👌
Amazing staff

July 30, 2026
Unprompted review
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Reply from Thérapie Clinic

Hi Adina,

Thank you so much for your awesome feedback! We're thrilled to hear that everything was perfect and that you had a great experience with our staff. Your satisfaction means a lot to us, and we look forward to seeing you again soon!

Best wishes,
Lucky
Thérapie Clinic

Rated 5 out of 5 stars

Lovely relaxing atmosphere

Lovely relaxing atmosphere, treatment was done to the highest standard with no discomfort at all.

August 4, 2026
Unprompted review
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Reply from Thérapie Clinic

Hi Anne,

Thank you for your wonderful review! We're so pleased to hear that you enjoyed our relaxing atmosphere and that your treatment was done to the highest standard with no discomfort. Your comfort and satisfaction are our top priorities, and we look forward to welcoming you back soon!

Warm regards,
Lucky
Thérapie Clinic

Rated 5 out of 5 stars

Great service

Great service, very professional staff

July 31, 2026
Unprompted review
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Reply from Thérapie Clinic

Hi Sinead,

Thank you for your kind words! We're delighted to hear you received great service and found our staff professional. Your satisfaction is our top priority. We look forward to seeing you again soon!

Best wishes,
Lucky
Thérapie Clinic

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Rated 5 out of 5 stars

Very professiinal highly qualified…

Very professiinal highly qualified staff...Easy to maage subscriptions that make the packages affordable to everyone....

August 1, 2026
Unprompted review
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Reply from Thérapie Clinic

Hi Sylvia,

Thank you for sharing your positive experience! We're proud of our highly qualified staff and our easy-to-manage subscription options that make our packages affordable for everyone. Your support means a lot to us, and we look forward to continuing to serve you!

Best wishes,
Lucky
Thérapie Clinic

Rated 5 out of 5 stars

The staff are friendly

The staff are friendly, helpful and nothing seems a problem
Building is very clean
Dr. Was lovely

July 30, 2026
Unprompted review
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Reply from Thérapie Clinic

Hi Mrs Finola,

Thank you for your kind words! We're delighted to hear that our staff are friendly and helpful, and that you found the building to be very clean. I'm glad you had a lovely experience with the doctor. Your feedback motivates us to keep providing excellent service!

Warm regards,
Lucky
Thérapie Clinic

Rated 5 out of 5 stars

The staff is accommodating and answer…

The staff is accommodating and answer all queries. Place is clean and organised. Servuce top tier

August 3, 2026
Unprompted review
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Reply from Thérapie Clinic

Hi Lien,

Thank you for sharing your experience! We're glad to hear that our staff was accommodating and that you found our clinic clean and well-organized. Providing top-tier service is our goal, and we truly appreciate your feedback. Looking forward to your next visit!

Warm regards,
Lucky
Thérapie Clinic

Rated 5 out of 5 stars

Great experience with staff that care…

Great experience with staff that care and a lovely and clean environment mixed with tech that works.

Keep up the good work

August 1, 2026
Unprompted review
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Reply from Thérapie Clinic

Hi,

Thank you for your wonderful feedback! We're thrilled to hear you had a great experience with our caring staff, enjoyed our clean environment, and appreciated the technology we use. Your satisfaction means a lot to us. We look forward to serving you again!

Best wishes,
Lucky
Thérapie Clinic

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Rated 5 out of 5 stars

I have been a client of therapy clinic…

I have been a client of therapy clinic in athlone for 3 years , all at theraphy are extremely professional and welcoming, treatments are explained in great detail,, always leave happy

August 1, 2026
Unprompted review
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Reply from Thérapie Clinic

Hi Maria,

Thank you so much for your long-standing loyalty and kind words! We're delighted to hear that you find our team in Athlone professional and welcoming, and that your treatments are explained thoroughly. It's wonderful to know you always leave happy. We truly appreciate your continued trust in us over the past three years.

Warm regards,
Lucky
Thérapie Clinic

Rated 5 out of 5 stars

Great service

Helpful stuff, great service.

July 31, 2026
Unprompted review
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Reply from Thérapie Clinic

Hi Kristine,

Thank you for your kind words! We're glad you found our staff helpful and enjoyed the service. Your satisfaction is our top priority, and we look forward to serving you again.

Kind regards,
Lucky
Thérapie Clinic

Rated 5 out of 5 stars

The staff were incredibly helpful and…

The staff were incredibly helpful and knowledgeable and really knew how to take care of you while getting the lazer done . They were also very nice and supportive while doing the work and took there time to make sure you were comfortable at each stage

August 1, 2026
Unprompted review
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Reply from Thérapie Clinic

Hi Orlaith,

Thank you for sharing your positive experience! We're delighted to hear that our staff were helpful, knowledgeable, and attentive to your comfort throughout the laser treatment. Your feedback means a lot to us.

Kind regards,
Lucky
Thérapie Clinic

Rated 5 out of 5 stars

My experience at therapie was amazing

My experience at therapie was amazing . Smooth, informative, relaxed, successful . I will be returning very soon for laser and have recommended my friends to try the clinic. The staff are wonderful and efficient.

July 31, 2026
Unprompted review
Thérapie Clinic logo

Reply from Thérapie Clinic

Hi Jennifer,

Thank you for your wonderful feedback! We're thrilled to hear that your experience at Thérapie Clinic was smooth, informative, relaxed, and successful. We look forward to welcoming you back soon for your laser treatments, and we truly appreciate your recommendations to your friends. Our staff will be pleased to know they made a positive impact.

Kind regards,
Lucky
Thérapie Clinic

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Rated 5 out of 5 stars

Very gentle

Very gentle, always explains things thoroughly with helpful tips for aftercare. wish I remembered her name but she sounded greek/spanish in stratford. best lady to go to!

July 31, 2026
Unprompted review
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Reply from Thérapie Clinic

Hi Melisa,

Thank you for sharing your experience! We're glad to hear that she was gentle, thorough, and provided helpful aftercare tips. I'll pass along your kind words to our team. We hope to see you again soon!

Kind regards,
Lucky
Thérapie Clinic

Rated 5 out of 5 stars

Fantastic lovely friendly and hard…

Fantastic lovely friendly and hard working team of ladies. Always go above and beyond & make me feel really comfortable.

August 2, 2026
Unprompted review
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Reply from Thérapie Clinic

Hi Ann,

Thank you for your kind words! We're delighted to hear that our team makes you feel comfortable and consistently goes above and beyond. Your appreciation means a lot to us. We look forward to seeing you again soon!

Kind regards,
Lucky
Thérapie Clinic

Rated 5 out of 5 stars

From the very first moment I stepped in…

From the very first moment I stepped in to the clinic to enquire to the treatment it’s self the staff were so professional and helpful, as someone that has a fear of needles I was at total ease they talked me through the process I won’t go anywhere else and have full trust in the therapy clinic Kingston for future treatments

July 21, 2026
Unprompted review
Thérapie Clinic logo

Reply from Thérapie Clinic

Hi Lucy,

Thank you so much for sharing your wonderful experience! We're thrilled to hear that our staff made you feel at ease from your first visit and that you trust us completely. Your comfort and confidence are very important to us. We look forward to taking care of you in future treatments!

Kind regards,
Lucky
Thérapie Clinic

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