Thérapie Clinic Reviews 

18,833
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 3,792 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the staff for being exceptionally welcoming, knowledgeable, and polite during their scheduled appointments, making every clinic visit thoroughly enjoyable and easy. Many people note that beauty treatments run very smoothly and consistently leave them feeling completely comfortable, relaxed, and confident in the final results. However, some customers also noted frustrating delivery delays and poor communication when trying to contact support teams or track online product orders successfully. A few other people similarly felt that certain sessions did not deliver the expected outcome, alongside experiencing prolonged communication gaps and unresolved management issues.

What people talk about most

Staff

Clients share positive opinions on staff, frequently describing them as welcoming, knowledgeable, and... See more

Service

Customers consistently note positive experiences with service, highlighting friendly and professional staff... See more

User experience

Reviewers highlight positive aspects of user_experience, noting that staff members are friendly,... See more

Customer service

Customers report deeply mixed experiences with customer service, showing high disagreement. On one hand, many... See more

Product

People report ambiguous experiences with product, reflecting a split in customer feedback. While some... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Over my current and ongoing time getting Laser Hair Removal with Sophie in Limerick City. I can only say such positive things. From day one right up until now Sophia has greeted me with such a profess... See more

Company replied

Rated 5 out of 5 stars

My therapist was Niamh in Blackrock clinic and she's the best therapist I've gotten till now. She was extremely patient, considerate and accomodating. I had a ankle sprain so she was completely easy o... See more

Company replied

Rated 5 out of 5 stars

I visited Therapie Clinic in Merry Hill on Saturday 15th of August for my free consultation. I had my consultation with Jade who put me at ease and she was really knowledgeable and able to answer any... See more

Company replied

Rated 5 out of 5 stars

I have had several treatments here and had good experience. Medical lead, good value, long opening hours, app works well and high levels of service. Staff work very hard and I always find them profess... See more

Company replied


Company details

  1. Skin Care Clinic
  2. Beauty Salon
  3. Doctor
  4. Laser Hair Removal Service
  5. Medical Clinic

Written by the company

Thérapie Clinic is Europe's leading medical aesthetic clinic, with over 88 state-of-the-art locations across the UK, USA, and Ireland. With more than 20 years of experience and over 10 million treatments delivered, we offer affordable and advanced aesthetic solutions. Our services include laser hair removal, injectables, and advanced skin and body treatments. Thérapie Clinic emphasises exceptional service and the latest technology to ensure effective and safe treatments for all skin tones. Trust is one of our core values and our aim is to empower our clients, women and men, to become the best possible version of themselves. We want to not just meet your expectations, but to exceed them. At Thérapie Clinic, we believe that true beauty comes from within; a result of being healthy and confident; taking the time to nurture your body, your skin, yourself. We take an integrated approach to beauty, helping our clients discover the best version of themselves.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

19K reviews

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Replied to 99% of negative reviews

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4.5

All reviews

(18,833)

3,699 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Laser hair removal

Great experience for my first treatment of laser. The girls are fabulous and give plenty information throughout the session.

July 29, 2026
Unprompted review
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Reply from Thérapie Clinic

Hi Emma,

Thank you for your wonderful feedback! We're thrilled to hear that your first laser treatment was a great experience and that our team provided you with plenty of information and support throughout. Our girls are dedicated to making sure you feel comfortable and well-informed.

We look forward to seeing you again soon!

Best wishes,
Lucky
Thérapie Clinic

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Rated 5 out of 5 stars

Amazing experience, can’t reccomend enough

I felt so comfortable and welcome from the moment I walked in. The lady doing my consultation was so knowledgable and kind. She rly helped to not make things awkward (especially talking about intimate treatments). Would 100% recommend for affordability and experience.

August 1, 2026
Unprompted review
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Reply from Thérapie Clinic

Hi Amaellia,

Thank you so much for your lovely review! We're delighted to hear that you felt comfortable and welcomed from the moment you walked in. Our team strives to create a friendly and professional environment, and we're glad that our consultation lady made you feel at ease, especially when discussing sensitive treatments.

We truly appreciate your recommendation and look forward to assisting you again in the future!

Warm regards,
Lucky
Thérapie Clinic

Rated 5 out of 5 stars

Amazing

Everything perfect 👌
Amazing staff

July 30, 2026
Unprompted review
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Reply from Thérapie Clinic

Hi Adina,

Thank you so much for your awesome feedback! We're thrilled to hear that everything was perfect and that you had a great experience with our staff. Your satisfaction means a lot to us, and we look forward to seeing you again soon!

Best wishes,
Lucky
Thérapie Clinic

Rated 5 out of 5 stars

Lovely relaxing atmosphere

Lovely relaxing atmosphere, treatment was done to the highest standard with no discomfort at all.

August 4, 2026
Unprompted review
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Reply from Thérapie Clinic

Hi Anne,

Thank you for your wonderful review! We're so pleased to hear that you enjoyed our relaxing atmosphere and that your treatment was done to the highest standard with no discomfort. Your comfort and satisfaction are our top priorities, and we look forward to welcoming you back soon!

Warm regards,
Lucky
Thérapie Clinic

Rated 5 out of 5 stars

Great service

Great service, very professional staff

July 31, 2026
Unprompted review
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Reply from Thérapie Clinic

Hi Sinead,

Thank you for your kind words! We're delighted to hear you received great service and found our staff professional. Your satisfaction is our top priority. We look forward to seeing you again soon!

Best wishes,
Lucky
Thérapie Clinic

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Rated 5 out of 5 stars

Very professiinal highly qualified…

Very professiinal highly qualified staff...Easy to maage subscriptions that make the packages affordable to everyone....

August 1, 2026
Unprompted review
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Reply from Thérapie Clinic

Hi Sylvia,

Thank you for sharing your positive experience! We're proud of our highly qualified staff and our easy-to-manage subscription options that make our packages affordable for everyone. Your support means a lot to us, and we look forward to continuing to serve you!

Best wishes,
Lucky
Thérapie Clinic

Rated 5 out of 5 stars

The staff are friendly

The staff are friendly, helpful and nothing seems a problem
Building is very clean
Dr. Was lovely

July 30, 2026
Unprompted review
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Reply from Thérapie Clinic

Hi Mrs Finola,

Thank you for your kind words! We're delighted to hear that our staff are friendly and helpful, and that you found the building to be very clean. I'm glad you had a lovely experience with the doctor. Your feedback motivates us to keep providing excellent service!

Warm regards,
Lucky
Thérapie Clinic

Rated 5 out of 5 stars

The staff is accommodating and answer…

The staff is accommodating and answer all queries. Place is clean and organised. Servuce top tier

August 3, 2026
Unprompted review
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Reply from Thérapie Clinic

Hi Lien,

Thank you for sharing your experience! We're glad to hear that our staff was accommodating and that you found our clinic clean and well-organized. Providing top-tier service is our goal, and we truly appreciate your feedback. Looking forward to your next visit!

Warm regards,
Lucky
Thérapie Clinic

Rated 5 out of 5 stars

Great experience with staff that care…

Great experience with staff that care and a lovely and clean environment mixed with tech that works.

Keep up the good work

August 1, 2026
Unprompted review
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Reply from Thérapie Clinic

Hi,

Thank you for your wonderful feedback! We're thrilled to hear you had a great experience with our caring staff, enjoyed our clean environment, and appreciated the technology we use. Your satisfaction means a lot to us. We look forward to serving you again!

Best wishes,
Lucky
Thérapie Clinic

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Rated 5 out of 5 stars

I have been a client of therapy clinic…

I have been a client of therapy clinic in athlone for 3 years , all at theraphy are extremely professional and welcoming, treatments are explained in great detail,, always leave happy

August 1, 2026
Unprompted review
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Reply from Thérapie Clinic

Hi Maria,

Thank you so much for your long-standing loyalty and kind words! We're delighted to hear that you find our team in Athlone professional and welcoming, and that your treatments are explained thoroughly. It's wonderful to know you always leave happy. We truly appreciate your continued trust in us over the past three years.

Warm regards,
Lucky
Thérapie Clinic

Rated 5 out of 5 stars

Great service

Helpful stuff, great service.

July 31, 2026
Unprompted review
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Reply from Thérapie Clinic

Hi Kristine,

Thank you for your kind words! We're glad you found our staff helpful and enjoyed the service. Your satisfaction is our top priority, and we look forward to serving you again.

Kind regards,
Lucky
Thérapie Clinic

Rated 5 out of 5 stars

The staff were incredibly helpful and…

The staff were incredibly helpful and knowledgeable and really knew how to take care of you while getting the lazer done . They were also very nice and supportive while doing the work and took there time to make sure you were comfortable at each stage

August 1, 2026
Unprompted review
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Reply from Thérapie Clinic

Hi Orlaith,

Thank you for sharing your positive experience! We're delighted to hear that our staff were helpful, knowledgeable, and attentive to your comfort throughout the laser treatment. Your feedback means a lot to us.

Kind regards,
Lucky
Thérapie Clinic

Rated 5 out of 5 stars

My experience at therapie was amazing

My experience at therapie was amazing . Smooth, informative, relaxed, successful . I will be returning very soon for laser and have recommended my friends to try the clinic. The staff are wonderful and efficient.

July 31, 2026
Unprompted review
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Reply from Thérapie Clinic

Hi Jennifer,

Thank you for your wonderful feedback! We're thrilled to hear that your experience at Thérapie Clinic was smooth, informative, relaxed, and successful. We look forward to welcoming you back soon for your laser treatments, and we truly appreciate your recommendations to your friends. Our staff will be pleased to know they made a positive impact.

Kind regards,
Lucky
Thérapie Clinic

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Rated 5 out of 5 stars

Very gentle

Very gentle, always explains things thoroughly with helpful tips for aftercare. wish I remembered her name but she sounded greek/spanish in stratford. best lady to go to!

July 31, 2026
Unprompted review
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Reply from Thérapie Clinic

Hi Melisa,

Thank you for sharing your experience! We're glad to hear that she was gentle, thorough, and provided helpful aftercare tips. I'll pass along your kind words to our team. We hope to see you again soon!

Kind regards,
Lucky
Thérapie Clinic

Rated 5 out of 5 stars

Fantastic lovely friendly and hard…

Fantastic lovely friendly and hard working team of ladies. Always go above and beyond & make me feel really comfortable.

August 2, 2026
Unprompted review
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Reply from Thérapie Clinic

Hi Ann,

Thank you for your kind words! We're delighted to hear that our team makes you feel comfortable and consistently goes above and beyond. Your appreciation means a lot to us. We look forward to seeing you again soon!

Kind regards,
Lucky
Thérapie Clinic

Rated 5 out of 5 stars

From the very first moment I stepped in…

From the very first moment I stepped in to the clinic to enquire to the treatment it’s self the staff were so professional and helpful, as someone that has a fear of needles I was at total ease they talked me through the process I won’t go anywhere else and have full trust in the therapy clinic Kingston for future treatments

July 21, 2026
Unprompted review
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Reply from Thérapie Clinic

Hi Lucy,

Thank you so much for sharing your wonderful experience! We're thrilled to hear that our staff made you feel at ease from your first visit and that you trust us completely. Your comfort and confidence are very important to us. We look forward to taking care of you in future treatments!

Kind regards,
Lucky
Thérapie Clinic

Rated 5 out of 5 stars

Excellent!

I’ve been going to Thérapie clinic for a number of years for various treatments. All the staff are incredibly friendly and helpful and the services offered and payment plans are perfect. It’s a bonus too that there are clinics all over London so it makes it super easy to hook in wherever I am.

August 1, 2026
Unprompted review
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Reply from Thérapie Clinic

Hi Sophie,

Thank you for your lovely feedback! We're so happy to hear that you’ve enjoyed our friendly staff, convenient locations, and flexible payment plans over the years. It’s always our goal to make your experience as easy and positive as possible. We look forward to seeing you again soon!

Kind regards,
Lucky
Thérapie Clinic

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Rated 5 out of 5 stars

Amazing staff

Amazing staff. So helpful and professional

August 6, 2026
Unprompted review
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Reply from Thérapie Clinic

Hi Susan,

Thank you for your kind words! We're delighted to hear that you found our staff helpful and professional. Your satisfaction means a lot to us. Looking forward to assisting you again in the future!

Kind regards,
Lucky
Thérapie Clinic

Rated 5 out of 5 stars

Smooth experience

Smooth experience.
Amazing doctor.
My fist time there but not the last.

July 31, 2026
Unprompted review
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Reply from Thérapie Clinic

Hi Oana,

Thank you for sharing your experience! We're thrilled to hear that you had a smooth visit and enjoyed working with our doctor. We look forward to welcoming you back on your next visit!

Kind regards,
Lucky
Thérapie Clinic

Rated 5 out of 5 stars

Melanie is great ar what she does

Melanie is great ar what she does. As usual. Great experience and great work.

August 4, 2026
Unprompted review
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Reply from Thérapie Clinic

Hi Miss Jacqui,

Thank you for your wonderful feedback! We're happy to hear that Melanie continues to provide great work and a great experience. We'll be sure to pass along your kind words to her.

Kind regards,
Lucky
Thérapie Clinic

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