The Snugg Reviews 

I bought a Snugg phone cover in May 2020 and loved it. Earlier this month some of the casing cracked and I contacted Snugg and I have had a brilliant response. Very prompt replies, extremely courteous and a replacement sent and received. I am a very happy Snugg user!

I have had Snugg covers for years and find them good value for money. One cover cracked and on emailing James at Customer Service with pictures and the order number a replacement has been sent to me immediately. Thank you for your prompt and courteous attention.

Impressive customer service. The inner plastic of the iPhone cover broke, it was replaced within a week. I bought the cover from Amazon

Excellent customer service.. After my iPad Pro 12.9 2018 cover had issues,(plastic corner snapped off) I emailed Snugg and within a day they replied and requested pictures, The next day they had issued me a replacement. Outstanding service. Special thanks to Elaine for her efficiency.

I initially contacted The Snugg in September 2020 regarding their lifetime guarantee for my iPad Air Cover which had fallen apart. After numerous email exchanges with documentation The Snugg agreed to replace the cover (which I had purchased through Amazon). The staff always responded to my emails within a day and were very professional. My new iPad cover arrived and I am pleased.

I ordered a case through Amazon a year ago. The case broke and within 5 days of contacting Sugg customer services, i now have an like for like replacement. Impeccable and efficient customer service to go with a quality product.

I ordered a Snugg via Amazon and had issues with the order which Amazon was responsible for. So I decided to order directly via Snuggs website and after dealing with customer services, they couldn't have more helpful. I was sent a case within 2 days, and I'm delighted with it. I would definitely recommend this company.

I’ve had one of Snuggs cases for years for my old iPad. I recently got a new model so wanted a new Snugg case to go with it.
The first one I ordered was slightly the wrong size but after one email to Snugg it was solved right away with a new & correct case send out very quickly.
Very happy with the product and the service!

I ordered an ipad case for my mother at Christmas but stupidly ordered for the wrong model. After contacting Snugg and explaining the situation they were very understanding and extremely helpful in sending out a replacement case which was now the correct type. I could not recommend Snugg highly enough. The products are also top quality and worth the cost !

I purchased an ipad mini case in October 2020, unfortunately the case cracked so I contacted snugg who agreed to send a replacement. The replacement arrived two days later. I have no hesitation recommending this company.

Had a minor issue with my iPad case and the friendly & helpful team at The Snugg simply replaced it! Excellent products and excellent after sales service! Thank you ☺️

I bought the iPad 4 mini keyboard case just over a year back. Sadly a crack developed on the opening hinge area. I contacted Snugg and five days later I have a brand new case from them. Excellent customer service and delighted they honoured the guarantee. Looks like the new case is a slightly different plastic too so I’m presuming they’ve addressed the previous issue. Would highly recommend the products and the company.

I have bought several phone covers from Snuggs over the years and they have been good value and great quality. The Christmas cover I bought for my sons new phone developed a small fault, no worries thereʻs a life time guarantee.
Daisy and Nerry in the office were great and a new cover is on the way. You get what you pay for Snuggs are great..
Alan

Excellent, friendly customer service. My case needed replacing and this was done without any problems. Very quick work from Daisy and Nerry.

Lovely iPhone cases. Excellent, polite and efficient Customer Service . Guarantees honoured with no quibbles. The Snugg will be my first port of call for any future iPhone cases.
I’ve had two for different iPhones and have been delighted with both Snugg cases.

Great customer service and really quick to respond. Snugg cases come with a lifetime guarantee and therefore, any issues with your case and they are quick to replace. 5 🌟 service.

Outstanding service!!!

The service team was very quick to respond and resolve any questions. Product is also very good and my daughter is very pleased.

After my first experience with customer service was a little slow. They helped me with my iPad keyboard. Thank you for your help

Really impressed. Great response time and service!

Our company have used Snugg iPad cases for years. Recently one developed a bluetooth connection problem and after sending a brief report and short video a replacement was actioned. Where can you get that kind of service? In my experience it is rare but the Snugg team were excellent throughout.