The Steel Gallery Reviews 

200
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 30 reviews, reviewers overwhelmingly had a great experience with this company. Consumers consistently highlight the exceptional quality of the custom metalwork, noting that the beautiful gates, screens, and wall art completely transform their outdoor living spaces. Buyers also find the online ordering process very smooth and appreciate the supportive staff who readily assist with proper measurements, bespoke designs, and clear communication. Additionally, people mention that items typically arrive securely packaged and fit their residential properties with great precision. Some reviewers were not happy with the courier service, mentioning occasional delivery delays, lost items, or difficulties reaching the external transport companies involved in shipping.

What people talk about most

Product

Clients share positive opinions on product quality, expressing satisfaction with items like gates, wall art,... See more

Quality

Customers consistently note positive experiences with quality, highlighting that the items are very well made... See more

Order

Reviewers highlight high satisfaction with the order process, mentioning it was easy and a pleasure to use... See more

Delivery service

Users describe positive interactions with delivery service, noting that packages frequently arrive early or... See more

Service

Reviewers mention positive feedback about service, expressing delight and stating they would gladly do... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Arrived as stated, very well packaged and really top quality goods. We absolutely love our gate and tree of life wall sculpture and have subsequently ordered a matching planter.

Rated 5 out of 5 stars

Aluminium garden gate (Setosa Leaf Design) custom made and delivered. Great service. Many thanks to Mike for his help and support. Over the moon with the results. Beautiful gate. Would thoroughly reco... See more

Rated 5 out of 5 stars

I purchased two lovely aluminium gates, one of which was a non-standard arrangement with regard to the post fixings. Steel gallery staff were very helpful in making sure that the gates were exactly... See more

Rated 5 out of 5 stars

We are renovating a 200 year old house and chose the tree of life gate in a vibrant green. It looks amazing and has brightened a dark side return. The ordering process was easy and the delivery spe... See more


4.5

Excellent

TrustScore 4.5 out of 5

200 reviews

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4.5

All reviews

(200)

27 reviews in the last 12 months

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Rated 5 out of 5 stars

The gate and panels look great

The gate and panels look great, very engineered. The process is pretty straight forward. We had a custom size made, using the honeycomb pattern. It casts great shadows and has enabled use to turn a drab area into a very nice courtyard between the house and garage.

August 16, 2024
Unprompted review
Rated 5 out of 5 stars

A simple gate

I ordered a simple gate for my garden and it was designed, built, and delivered to my requirements. The Customer Service was very good indeed. The quality of the product was excellent. All dimensions were correct and the fitting instructions were simple to follow. I would not look elsewhere for a new gate or screen.

August 11, 2024
Unprompted review
Rated 5 out of 5 stars

Great customer service very helpful…

Great customer service very helpful ,ordered a gate had to be made to measure fits perfectly looks great replaces old wrought iron gate ,we are delighted it's well made would highly recommend this company would buy from them again, thank you steel gallery for your help

July 29, 2024
Unprompted review
Rated 5 out of 5 stars

Fab service and great product, really pleased

Ordered 6 custom laser-cut corten steel screens and posts as screening around a garden deck. I was after something quite exacting and detailed of my own design and I initially struggled to find a trustworthy supplier.

I could tell from the start that The Steel Gallery were a safe pair of hands - the engagement throughout was excellent, from their detailed work on technical drawings to their post-delivery advice. They even talked me down from a more expensive thicker steel option which was not necessary, they were right.

End result is lovely, I get so many positive comments from guests.

April 6, 2024
Unprompted review
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Rated 5 out of 5 stars

Wifes birthday gift which was really for me

I bought a gift for my wife for her birthday from these guys. More than ever i especially worry about buying from dodgy websites who produce shoddy products or provide a poor service. I was more than impressed with the team at The Steel Gallery especially when my item arrived. The price, packaging and product were all exceptional. I have now hung it in pride of place in the garden. It was that last piece of the jigsaw which completes the vista in the garden. Nice one team

July 5, 2024
Unprompted review
Rated 5 out of 5 stars

Great service and great designs

My expectations were met from the point of ordering through to delivery. I was looking for something that would lock but would not obscure my view to my front door and it is perfect! I'm really pleased with the look of it and get a lot of lovely comments about it.

July 1, 2024
Unprompted review
Rated 5 out of 5 stars

Beautiful screen &planter

I ordered a planter with screen which is really lovely. It was easy to assemble. I am 65 and managed to put the large planter together without help. The only tool you need is a screwdriver. Very good quality product.

June 27, 2024
Unprompted review
Rated 5 out of 5 stars

Great

Really pleased with the products from steel gallery .
The products inhances are garden

June 25, 2024
Unprompted review
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Rated 5 out of 5 stars

Transformed the garden - THANK YOU!

Hi! The 2 panels from The Steel Gallery (TSG) have transformed a section of our garden. Who knew that carefully-chosen corten steel screens could make such a difference?! I'd not bought anything like this before, so I phoned TSG for advice which was very helpful to choose the correct items. The screens look lovely and really "set off" the planting which is now growing around them. I was so pleased, I bought a chiminea from TSG Gallery for someone else. Many thanks - great product matched by your customer service.

June 23, 2024
Unprompted review
Rated 5 out of 5 stars

Steel Gallery bespoke service

We used the Steel Gallery bespoke service which was simple and very efficient and when the screens were delivered we were delighted. Really good quality with a lovely finish.

April 1, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service, great product

Really happy with the service and quality of the product. When it arrived the handle of the gate was damaged. Replacement handle sent FOC the following day. Would recommend The Steel Gallery to any other prospective customers. (Julian W, Minster - On Sea, Kent).

April 17, 2024
Unprompted review
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Rated 5 out of 5 stars

Couldn't be happier!

Perfect fit for our replacement arch and honeysuckle support.
We were kept fully informed of the production and weathering of the corten steel screen.
It arrived well wrapped, and in perfect condition.
It looks really impressive and provides excellent support to the structure of the arch

April 1, 2024
Unprompted review
Rated 5 out of 5 stars

Beautiful corten screen

Very clear ordering process and information
Delivered in good time and very sturdily packaged
Beautiful Corten screen now in place in my garden replacing a very tired (& boring) old wooden trellis - looks gorgeous with clematis growing up it.
Thank you The Steel Gallery

April 30, 2024
Unprompted review
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Rated 5 out of 5 stars

By request, a garden screen to fit our space

A wide choice of screen designs including a whole row of superb 'botanicals'. A clear and detailed presentation for ordering, including rapid personalized human response to enquiries and requests. Extremely precise and comprehensible technical guide to specifications, including doubly safeguarded adaptation (in our case, a non-standard sizing). Clear scheduling and delivery, quality checked machine tooling of excellent metal and paintwork set to last for good. Result: in our case a transformed concrete backyard featuring sympathetic swirls of lush vegetation. Joy.

May 21, 2024
Unprompted review
Rated 4 out of 5 stars

A great experience

Aleisha made the whole experience easy and stress free. She helped me to decide on a bespoke project and answered all my questions. My bespoke screen between two rooms looks great and when I had a problem with postage then the problem was quickly resolved. The design team were also very responsive and I particularly liked getting a sample in the colour I thought I wanted before placing my order. Thank you!

April 1, 2024
Unprompted review

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