SYN Global Cycling Club Reviews 117

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 85 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality and design of the cycling apparel, highlighting the premium materials and craftsmanship that ensure comfort and performance. Many appreciate how the products combine style with functionality, making every ride feel special and durable even after numerous washes. The customer service is frequently described as outstanding, being friendly, reliable, and always ready to assist, contributing to a positive overall experience. However, some customers experienced issues with sizing, finding that items ran smaller than expected despite using size calculators, leading to the need for returns or exchanges. A few also reported concerns about product durability, with threads coming loose and material wearing out quickly on some items after a short period of use. Additionally, some people mentioned that delivery was not always the fastest, and there could be additional charges for shipments from Europe.

What people talk about most

Product

Customers had positive experiences with product, praising the excellent quality of cycling apparel, with many... See more

Quality

People report positive experiences with quality, highlighting the premium materials, excellent craftsmanship,... See more

Customer service

Reviewers mention positive feedback about customer service, with many praising the fast, responsive, and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many consistently praising the fast shipping... See more

User experience

Consumers find the overall user experience to be positive, often highlighting the appealing appearance and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Wow, I’m absolutely blown away by the incredible cycling apparel they’ve crafted! The contemporary designs in their collection are simply stunning. The quality is top-notch, with fantastic materials u... See more

Company replied

Rated 5 out of 5 stars

The Syndicate is more than just a cycling apparel brand – it’s a lifestyle. Their designs are sleek, modern, and built with true attention to detail, making every ride feel special. What really stan... See more

Company replied

Rated 5 out of 5 stars

SYN'S STYLE IS IDENTICAL, AND EVEN THOUGH I'M FROM MILAN, I FEEL PART OF A GROUP THAT RIDES EVERYWHERE, IN EVERY CORNER OF THE WORLD. I'VE BEEN USING THEIR PRODUCTS FOR A FEW YEARS NOW, THE FIT HAS IM... See more

Company replied

Rated 5 out of 5 stars

SYN is honestly next level. The gear? Unreal quality—super comfy, durable, and you can tell it’s made with athletes in mind. But it’s not just about the gear. Their service is seriously amazin... See more

Company replied


Company details

  1. Sportswear Store

Written by the company

Based in Germany, the SYN Global Cycling Club designs and engineers contemporary cycling apparel with a community driven approach. At the SYN Global Cycling Club we are committed to protect the places we ride. From designing our collections, to sourcing fabrics and hand-made producing our apparel—each step is engineered entirely in Europe and made under the highest social and ecological standards. The SYN Global Cycling Club can be found at www.thesyn.cc and at selected stores throughout Europe, North & South America and Asia


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

117 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 71% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

Really cool cuts

Really cool cuts, extremely good quality. I like the colors and the combination options of SYN clothes.

June 10, 2025
Unprompted review
SYN Global Cycling Club logo

Reply from SYN Global Cycling Club

Hey Consumer,

We're thrilled to read your nice words about our cycling apparel - we'll make sure we keep dropping the coolest color combination in the future.

Have a great day!
Best regards, William

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Rated 5 out of 5 stars

Long term wearer of The SYN

I have been exclusively wearing SYN products for the past 3 years and they keep getting better and better. High performance designs, the fits work very well for me and the website makes it super easy to understand sizing and product characteristics.
A bonus is supporting a smaller company who genuinely cares about their footprint, produces in Italy and is doing a lot for the cycling community development.

August 14, 2025
Unprompted review
SYN Global Cycling Club logo

Reply from SYN Global Cycling Club

Hey Krumislav,

Genuinely thanks for the lovely words - we're super happy you enjoy our apparel and appreciate our sustainable production. Enjoy your rides!

Have a great day!
Best regards, William

Rated 5 out of 5 stars

Phenomenal

Wow, I’m absolutely blown away by the incredible cycling apparel they’ve crafted! The contemporary designs in their collection are simply stunning. The quality is top-notch, with fantastic materials used throughout. Keep up the phenomenal work, team! I can't wait to see even more amazing creations from you in the future. Cheers to your success!

August 31, 2025
Unprompted review
SYN Global Cycling Club logo

Reply from SYN Global Cycling Club

Hey Sean,

We're thrilled to hear about your experience with our brand. Great to see you appreciate the designs and materials we use for our gear. Did you know everything is designed, sourced and engineered in Europe?! And yes, challenge accepted - we'll be working on some more amazing creations to keep you stylish and comfortable on the bike.

Have a great day!
Best regards, William

Rated 4 out of 5 stars

Quality and comfort

I like it for its design and quality. The Protech collection is the best I’ve tried in years, and I usually ride 400 km per week. Highly recommendable.

September 10, 2025
Unprompted review
SYN Global Cycling Club logo

Reply from SYN Global Cycling Club

Hey Catalina,

I'm so glad to hear your positive experience about our design and quality! You picked our most technical collection, and I'm very happy to hear we met your expectations here. Enjoy the mileage, new rides and all what's coming in the season ahead.

Have a great day!
Best regards, William

Rated 5 out of 5 stars

More than clothing!

Apart from the quality and design, it's the community that comes with it. The people you meet, the events, and the grouprides in seemingly every city make it more than just clothing. It's about friendships being formed and places being explored together. I am 100% impressed.

September 10, 2025
Unprompted review
SYN Global Cycling Club logo

Reply from SYN Global Cycling Club

Hey Man Brsp,

What a wholesome review, we're thrilled to read it. And yes, it's our job to let you feel a valuable part of our community, so happy to hear you enjoy the experience with the SYN. Enjoy your next explorations, both on two wheels and beyond.

Have a great day!
Best regards, William

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Rated 5 out of 5 stars

Quality products from a brand that’s…

Quality products from a brand that’s more than just a name.
SYN is a way of life, a community, a clan of friends that share the same passion for cycling!

January 10, 2025
Unprompted review
SYN Global Cycling Club logo

Reply from SYN Global Cycling Club

Hey Jonas,

Aight, that sounds incredible kind! We're glad to hear you feel part of our clan of friends. Enjoy the ride and see you soon on the road.

Have a great day!
Best regards, William

Rated 5 out of 5 stars

Quick checkout, quick delivery

Very nice products, easy checkout, quick delivery. What else can you ask for? I can recommend

September 10, 2025
Unprompted review
SYN Global Cycling Club logo

Reply from SYN Global Cycling Club

Hey Christoph,

We're thrilled to hear you love our products and enjoyed the shopping experience - that's what we're here for. And if you ever come up with something else "to ask for", we're excited to hear.

Have a great day!
Best regards, William

Rated 5 out of 5 stars

Excellent quality!

Excellent, functional and high quality cycling apparel👌

September 2, 2025
Unprompted review
SYN Global Cycling Club logo

Reply from SYN Global Cycling Club

Hey Marius,

Thank you for the nice words about our cycling apparel - developing the most functional and high quality gear is our mission every single day!

Have a great day!
Best regards, William

Show reviews in all languages. (117 reviews)

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