TheTransporter packers and movers Reviews 122

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 72 reviews, reviewers had a great experience with this company. Customers frequently praise the delivery service, noting that items arrived safely and on time, often without any damage. The overall service is consistently described as professional, efficient, and hassle-free, with many appreciating the smooth process from start to finish. The staff is also highly commended for being courteous, helpful, and responsive, with many individuals mentioned by name for their outstanding support and communication. However, some people were dissatisfied with the response time, mentioning issues like unfulfilled pickup promises and a lack of communication regarding missing items. A few other people also felt that the product delivery was problematic, with some reporting damaged items upon arrival or incomplete deliveries.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery services. Many reviewers praise the timely... See more

Service

Reviewers highlight positive aspects of service, with many praising the efficiency, professionalism, and... See more

Staff

Reviewers mention positive feedback about staff, highlighting their professionalism, organization, and... See more

Response time

Consumers find response times to be ambiguous. While some reviewers praise quick and prompt responses, with... See more

Product

Customers had ambiguous experiences with product. While some reviewers reported receiving their goods in... See more

Reviews shaping this summary

Rated 4 out of 5 stars

we had transported a scooter from Mysore to bangalore . Was pleasantly surprised by how easy and prompt it was to book via WhatsApp. communication even though a little bit delayed was complete and wi... See more

Rated 4 out of 5 stars

I paid initial deposit to book service from goa to Gujarat they promised pickup next day. For two days straight they promised pick-up and did not come. They finally apologised and picked on 3rd... See more

Rated 4 out of 5 stars

On time packaging and on time delivery! Contacting the agent (Rohan rathore) was easy, convienient. He was polite. But here and there little damages happened with my items after opening package! Elsew... See more

Rated 4 out of 5 stars

The transport of goods was smooth, they update things timely too. The only part I'll suggest to bring up is to take a photo or video while uploading the boxes will be more better. Taking weight of box... See more


Company details

  1. Moving Company
  2. Moving and Storage Service

Written by the company

TheTransporter Packers and Movers provides excellent packing and moving services at affordable prices, using high-quality packaging supplies to ensure the complete safety of goods in transit. TheTransporter Packers and Movers has a team of qualified professionals who perform an initial site assessment and offer cost-effective solutions for all packaging and moving needs. We also offers free pickup and packaging services, as well as online tracking for courier and parcel deliveries.


Contact info

4.1

Great

TrustScore 4 out of 5

122 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 72% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Fast

Awesome service providers,in time delivery

November 18, 2024
Unprompted review
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Reply from TheTransporter packers and movers

Dear Elbern Fernandes,

Thank you for your kind words 😊 We are delighted to hear that you had a great experience with our timely delivery service. We look forward to serving you again in the future.

Best regards,
TheTransporter Packers and Movers Team

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Rated 5 out of 5 stars

Dependable transporters

Reliable transporters. I was initially a little hesitant to send my Yamaha Music Keyboard by road. However, since it was in OEM packaging, I took the risk of sending it from Goa to Bangalore.

They not only delivered it promptly, but it also looked intact.

This is the second time I am using DELHIVERY. I would recommend them.

Thanks, Mr. Rohit for your close follow up and support 👍

November 25, 2024
Unprompted review
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Reply from TheTransporter packers and movers

Dear Ravi Chandar,

Thank you for trusting us with your Yamaha Music Keyboard and for sharing your experience! 😊 We’re glad to hear that our team, especially Mr. Rohit, could provide reliable service and timely delivery.

Your recommendation means a lot to us, and we are delighted that everything arrived intact and as expected. Looking forward to assisting you again in the future!

Best regards,
TheTransporter Packers and Movers Team

Rated 5 out of 5 stars

Booked parcels from Vijayawada to…

Booked parcels from Vijayawada to Coimbatore on 11.11.2024. paid total of 27800. Which includes 800 tips. Till now no reply from them. Parcel received successfully from them. Now I am really believed the company. One of the best transport packers and movers. Not even single item damage. Perfectly right. 10000 times

November 20, 2024
Unprompted review
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Reply from TheTransporter packers and movers

Dear Shankar Subramanian,

Thank you for sharing your experience with us😊 We are thrilled to know that your parcels from Vijayawada to Coimbatore were delivered safely and without any damage. Your trust and belief in our services mean the world to us.

It is feedback like yours that motivates us to continue providing the best service possible. We look forward to assisting you again in the future!

Best regards,
TheTransporter Packers and Movers Team

Rated 5 out of 5 stars

My experience was amazingly well

My experience was amazingly well. They had done the excellent packing and delivery was also fast.
Even handle with care items arrived safely.
None of the things got scratches or got broken.
And I am using the service again and again.

November 4, 2024
Unprompted review
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Reply from TheTransporter packers and movers

Dear Eti Mangal,

Thank you for your amazing feedback 😊 We are thrilled to know that our packing and delivery met your expectations and that your items arrived safely without any damage.

Your continued trust and support mean the world to us, and we are always here to make your experience seamless. Looking forward to serving you again and again!

Warm regards,
TheTransporter Packers and Movers Team

Rated 3 out of 5 stars

The transporter review

The team responses are very prompt and polite. Amit (Transporter employee) has done a great job in creating a great ecosystem for his customers and talks politely all the time. The pickup and packing of stuff was done really well and no harm to the package was done.
The delivery was delayed by 2 weeks from the date of receiving which was a point of concern and could be improved with time. Else would really recommend others to use their services.

October 26, 2024
Unprompted review
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Reply from TheTransporter packers and movers

Dear Harsh Srivastava,

Thank you for taking the time to share your detailed feedback about your experience with TheTransporter Packers and Movers. 😊

We are delighted to hear that our team, especially Amit, provided prompt and polite service. Your kind words about the packing and care of your belongings mean a lot to us, as we strive to ensure every move is safe and smooth.

We sincerely apologize for the delay in delivery and understand your concern. Please know that we are continuously working on improving our logistics to ensure timely deliveries.

Your recommendation motivates us to do even better, and we truly appreciate your trust. We look forward to serving you again in the future!

Warm regards,
TheTransporter Packers and Movers Team

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Rated 5 out of 5 stars

Timely packed and delivered

Timely packed and delivered, very sturdy packing, trustworthy company. Mr Rahul was managing every thing with professional attitude. Will definitely suggest this company to every one .

October 20, 2024
Unprompted review
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Reply from TheTransporter packers and movers

Dear Zain Fatima,

Thank you for your kind words and for recognizing our team's efforts, especially Mr. Rahul's professionalism. 😊 We are delighted to hear that you were satisfied with our sturdy packing and timely delivery.

Your recommendation means a lot to us, and we look forward to serving you again in the future!

Best regards,
TheTransporter Packers and Movers Team

Rated 5 out of 5 stars

Faster service with no hassle

Faster service with no hassle

October 3, 2024
Unprompted review
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Reply from TheTransporter packers and movers

Thank you for your feedback😊 We are delighted to know you had a hassle-free and fast experience with our service. Looking forward to assisting you again!

Rated 3 out of 5 stars

Good but they increased the initial…

Good but they increased the initial quote amount and need to take care of hidden charges which they didn't reveal while giving the quotation. Afterall they did was just booked delhivery with some extra money. Mine was a need of hour

September 9, 2024
Unprompted review
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Reply from TheTransporter packers and movers

Dear Pavan Ch,

Thank you for sharing your feedback. We are glad we could assist you during your time of need, but we regret that the issue of increased charges affected your experience with us.

We aim for complete transparency in our pricing, and we apologize if the hidden charges were not communicated clearly during the quotation process. Your concerns have been noted, and we will work on improving our communication to ensure there are no surprises for our customers in the future.

If you have any unresolved issues or suggestions, please feel free to reach out to us at support@thetransporter.in or +91 99112 36654. We truly appreciate your feedback and will strive to do better.

Best regards,
TheTransporter Packers and Movers Team

Rated 5 out of 5 stars

Packing was very solid

Packing was very solid. Delivery was smooth and on time. I received all my goods in a very good state,Rohit bhaiyya was responsive throughout and addressed every grievance. Only one suggestion, it would be really helpful if weighing of goods is done at the time of pickup itself.Rest, a very smooth delivery service

September 14, 2024
Unprompted review
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Reply from TheTransporter packers and movers

Dear Anindita,

Thank you for your thoughtful feedback! 😊 We are glad to hear that you were happy with our solid packing, smooth delivery, and responsive service by Rohit.

We appreciate your suggestion about weighing goods at the time of pickup and will definitely consider it to improve our process further. Your input helps us grow and serve you better.

Looking forward to assisting you again.

Best regards,
TheTransporter Packers and Movers Team

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Rated 5 out of 5 stars

Good experience

Well priced (Delhi to Goa was 70rs/kg and they plastic wrapped our bags and boxes, pickup was on time delivery was early. Good experience!

September 13, 2024
Unprompted review
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Reply from TheTransporter packers and movers

Dear Rachel,

Thank you for your kind words and for sharing your experience 😊 We are glad to hear that our pricing, timely pickup, and early delivery met your expectations. Ensuring a smooth and hassle-free service is our priority.

We look forward to serving you again in the future!

Best regards,
TheTransporter Packers and Movers Team

Rated 4 out of 5 stars

This was our fisrt time to use thier…

This was our fisrt time to use thier transport service and we are happy everything was very well organized and the shipment reached the destination timely in proper condition. Thank you to Mr.Rohit for his support and services. We highly recommend them. Thank you.

August 17, 2024
Unprompted review
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Reply from TheTransporter packers and movers

Thank you for trusting us with your shipment for the first time 😊 We are thrilled to hear that everything was well-organized and your shipment arrived on time and in perfect condition. A big shoutout to Mr. Rohit for his dedicated support!

Your recommendation means a lot to us, and we look forward to serving you again in the future.

Rated 5 out of 5 stars

Contacted them late at night to arrange…

Contacted them late at night to arrange pick up luggage early morning at bangalore. Arranged courteous staff for pick up and delivered as promised.

September 3, 2024
Unprompted review
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Reply from TheTransporter packers and movers

Dear Sushma Reddy,

Thank you for your feedback! We are glad we could assist you with a timely pickup and delivery. Ensuring a smooth experience for our customers is our priority. Looking forward to serving you again! 😊

Best regards,
TheTransporter Packers and Movers Team

Rated 4 out of 5 stars

Quick and excellent service

Quick and excellent service

September 5, 2024
Unprompted review
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Reply from TheTransporter packers and movers

Dear Om Prakash Kathpalia,

Thank you for your kind words! We are delighted to hear that you found our service quick and excellent. Looking forward to serving you again! 😊

Best regards,
TheTransporter Packers and Movers Team

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Rated 1 out of 5 stars

Worst service, Don't use.

When I booked I was told that you would receive your luggage in 3 days But even after 10 days they did not transport my luggage, it remained at the same location. They don't even pick up the phone, they make fool, the service on the phone is very bad, please don't use it.

August 13, 2024
Unprompted review
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Reply from TheTransporter packers and movers

Dear Bhole Kaushik,

Thank you for your feedback, and we deeply regret the inconvenience caused during your initial experience with us. We understand how frustrating delays can be and sincerely apologize for the situation.

However, we are glad to inform you that the issue has now been resolved. Your feedback has helped us improve, and we’ve taken steps to ensure such delays do not occur in the future.

We truly value your patience and understanding, and we hope to regain your trust with improved services in the future. If there’s anything else we can assist you with, please don’t hesitate to contact us at support@thetransporter.in or +91 99112 36654.

Warm regards,
TheTransporter Packers and Movers Team

Rated 1 out of 5 stars

Worst Packer and Mover Service

I used their services for packing and shifting from Bangalore to another city in the North.

Really poor and pathetic service. All fragile items are broken. Some expensive items are stolen. No unloading was done by them despite being included in the initial agreement.

Tldr - Shoddy service all around. Won't recommend. Save your money and look for a different vendor.

June 27, 2024
Unprompted review
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Reply from TheTransporter packers and movers

Dear Abhinav,

We sincerely apologize for the distress and inconvenience you experienced with our service. Your feedback is very important to us, and it is clear that we fell short of our standards in handling your move. The issues you mentioned, including the damage to fragile items and missing items, are unacceptable, and we understand the frustration this has caused.

We are investigating this matter thoroughly to ensure it does not happen again and to address the specific concerns you raised. Please contact us directly so we can work towards resolving this situation and make things right.

Thank you for bringing this to our attention, and we truly regret that we did not meet your expectations.

Rated 5 out of 5 stars

Great service delivered before time and…

Great service delivered before time and safely.

July 16, 2024
Unprompted review
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Reply from TheTransporter packers and movers

Thank you for your wonderful feedback. We are delighted to know that your delivery was safe and ahead of schedule. Ensuring customer satisfaction is our top priority.

Looking forward to serving you again!

Rated 5 out of 5 stars

The whole process was pretty smooth and…

The whole process was pretty smooth and fast.

July 30, 2024
Unprompted review
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Reply from TheTransporter packers and movers

Dear Saizal Sinha,

Thank you for your feedback! We are glad to hear that you found the process smooth and fast. Your satisfaction is our priority, and we look forward to serving you again! 😊

Best regards,
TheTransporter Packers and Movers Team

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Rated 5 out of 5 stars

Timely, hassle-free and safe service

I've used their service twice to deliver 2 boxes and then 1 box with clothes and books from Bengaluru to Mumbai. I was worried about the boxes getting soaked due to the rains but the delivery from the point of collection to delivery which took 3-4 days was on time and reached perfectly safe and in good condition. A big thank you to The Transporter team !!!

July 6, 2024
Unprompted review
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Reply from TheTransporter packers and movers

Thank you for your kind words. We are glad to know that both your deliveries from Bengaluru to Mumbai reached safely and on time. It makes us happy that your clothes and books arrived in perfect condition despite the rains.

Your trust and appreciation mean a lot to our team.

TheTransporter Packers and Movers Team

Rated 5 out of 5 stars

Had a wonderful experience and hassle…

Had a wonderful experience and hassle free communication getting my Kwid delivered from Goa to Mumbai at the best price! Highly recommend them

July 9, 2024
Unprompted review
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Reply from TheTransporter packers and movers

Thank you for sharing your experience. We are glad that you had a wonderful and hassle free process while getting your Kwid delivered from Goa to Mumbai. Our team is happy to know that you found the service smooth and the price fair.

Your recommendation means a lot to us. For more details about our reliable car moving and transport services across India, please visit our website.

— TheTransporter Packers and Movers Team

Rated 5 out of 5 stars

Very cooperative and fast service at…

Very cooperative and fast service at affordable price!!!!!!

May 1, 2024
Unprompted review
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Reply from TheTransporter packers and movers

Thank you for sharing your experience. We are happy to know that you found our service fast, cooperative, and affordable. Our team works hard to make moving simple and safe for every customer.

We truly value your feedback. To explore more about our reliable moving services and booking options, please visit our website.

— TheTransporter Packers and Movers Team

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