TheTransporter packers and movers Reviews 122

TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 72 reviews, reviewers had a great experience with this company. Customers frequently praise the delivery service, noting that items arrived safely and on time, often without any damage. The overall service is consistently described as professional, efficient, and hassle-free, with many appreciating the smooth process from start to finish. The staff is also highly commended for being courteous, helpful, and responsive, with many individuals mentioned by name for their outstanding support and communication. However, some people were dissatisfied with the response time, mentioning issues like unfulfilled pickup promises and a lack of communication regarding missing items. A few other people also felt that the product delivery was problematic, with some reporting damaged items upon arrival or incomplete deliveries.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery services. Many reviewers praise the timely... See more

Service

Reviewers highlight positive aspects of service, with many praising the efficiency, professionalism, and... See more

Staff

Reviewers mention positive feedback about staff, highlighting their professionalism, organization, and... See more

Response time

Consumers find response times to be ambiguous. While some reviewers praise quick and prompt responses, with... See more

Product

Customers had ambiguous experiences with product. While some reviewers reported receiving their goods in... See more

Reviews shaping this summary

Rated 4 out of 5 stars

we had transported a scooter from Mysore to bangalore . Was pleasantly surprised by how easy and prompt it was to book via WhatsApp. communication even though a little bit delayed was complete and wi... See more

Rated 4 out of 5 stars

I paid initial deposit to book service from goa to Gujarat they promised pickup next day. For two days straight they promised pick-up and did not come. They finally apologised and picked on 3rd... See more

Rated 4 out of 5 stars

On time packaging and on time delivery! Contacting the agent (Rohan rathore) was easy, convienient. He was polite. But here and there little damages happened with my items after opening package! Elsew... See more

Rated 4 out of 5 stars

The transport of goods was smooth, they update things timely too. The only part I'll suggest to bring up is to take a photo or video while uploading the boxes will be more better. Taking weight of box... See more


Company details

  1. Moving Company
  2. Moving and Storage Service

Written by the company

TheTransporter Packers and Movers provides excellent packing and moving services at affordable prices, using high-quality packaging supplies to ensure the complete safety of goods in transit. TheTransporter Packers and Movers has a team of qualified professionals who perform an initial site assessment and offer cost-effective solutions for all packaging and moving needs. We also offers free pickup and packaging services, as well as online tracking for courier and parcel deliveries.


Contact info

4.1

Great

TrustScore 4 out of 5

122 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 72% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Super fast and reliable

Super fast and reliable

July 4, 2024
Unprompted review
TheTransporter packers and movers logo

Reply from TheTransporter packers and movers

Thank you for your feedback. We are glad that you found our service super fast and reliable. Quick response and safe handling are always our priority.

Advertisement
Rated 5 out of 5 stars

Excellent door to door service

Excellent door to door service, it was quick and my package reached me safely, thank you so much!

June 27, 2024
Unprompted review
TheTransporter packers and movers logo

Reply from TheTransporter packers and movers

Thank you for your kind review. We are happy to know that you liked our door to door service and that your package reached you safely and quickly. Safe moving and on-time delivery are always our focus.

We appreciate your trust. To know more about our reliable moving and transport services, please visit our website and explore how we can help in your next move.

— TheTransporter Packers and Movers Team

Rated 5 out of 5 stars

Excellent door to door service

Excellent door to door service. Handled the transport, packing door to door within 3 days... highly recommend them.
Thank you !!

June 27, 2024
Unprompted review
TheTransporter packers and movers logo

Reply from TheTransporter packers and movers

Thank you for your kind words. We are glad you liked our door to door service and that your move was completed within 3 days. Our team always aims to handle packing and moving with care so that the process feels simple for you.

We truly appreciate your recommendation. For more details about our safe and reliable moving services, you can visit our website and explore how we can help with your next move.

— TheTransporter Packers and Movers Team

Rated 5 out of 5 stars

Great service

Great service. Goods reached safely and timely

June 24, 2024
Unprompted review
TheTransporter packers and movers logo

Reply from TheTransporter packers and movers

Thank you for your feedback, ZZy. We're glad to hear you found our service to be of good value and appreciated the easy pick-up and delivery process. We apologize for the issue with the packing and the additional charge. Your feedback helps us improve/

Rated 4 out of 5 stars

Good value for money

Good value for money. Easy pick up and delivery. Not giving 5 starts mainly as they charged me extra for packing and showed the box will be shrink wrapped, but it wasn’t done. Only tape was used to secure the box and this additional charge shouldn’t have been taken.

June 18, 2024
Unprompted review
TheTransporter packers and movers logo

Reply from TheTransporter packers and movers

Thank you for sharing your experience with us. We are happy to know that you found our service good value for money and that the pick up and delivery were easy.

We are sorry about your concern with the packing. Your feedback helps us improve. Our team will review the packing process and charges to make sure such issues do not happen again.

If you would like us to check your order details, please contact our support team directly. We are here to help. You can also visit our website to know more about our moving services and get clear information before your next move.

— TheTransporter Packers and Movers Team

Advertisement
Rated 4 out of 5 stars

4 large cartons handled well

I sent 4 cartons containing old children novels and story books; was extremely nervous the cartons would get wet due to rain - but Rohit and team managed well. The pick-up was on time and as commited but the delivery was delayed by a day - however the service through Rohit’s follow-up and the dedication of the delivery team was well done. Thank you 🙏 and do recommend the services of The Transporter Packers & Movers

June 22, 2024
Unprompted review
TheTransporter packers and movers logo

Reply from TheTransporter packers and movers

Thank you, Carl, for sharing your experience with us! 😊 We're glad to hear that Rohit and the team handled your cartons with care, despite the weather concerns. We apologize for the slight delay in delivery and appreciate your understanding. Your recommendation means a lot to us, and we are grateful for your support. Looking forward to serving you again in the future. Thank you once again. 🙏

Rated 2 out of 5 stars

The parcels were not delivered to the…

The parcels were not delivered to the destination. They were lying at the same place for 4 days. After lot of follow ups also it was not delivered and the team was not at all bothered. Finally, my father had to go to their warehouse and picked the parcels.

June 17, 2024
Unprompted review
TheTransporter packers and movers logo

Reply from TheTransporter packers and movers

We deeply apologize for the inconvenience you experienced with our service. This is not the level of service we aim to provide, and we understand your frustration. Your feedback is important to us, and we are taking it seriously to ensure such situations are avoided in the future. We appreciate your patience, and we will work on improving our processes to serve you better next time.

Thank you for bringing this to our attention.

Rated 5 out of 5 stars

Honest Hassle free Service ,Rohit did the job as would be done by…

Rahul did the job as would be done by one of your own, the service provided was flawless, wishing you remain at this highest levels of committment & prosper in your endeavors, God Bless 🙌

January 19, 2024
Unprompted review
TheTransporter packers and movers logo

Reply from TheTransporter packers and movers

Thank you so much, Ambarish, for your kind words and for taking the time to share your experience with us. 😊 We are delighted to hear that Rohit and Rahul made your move smooth and hassle-free. Your appreciation motivates us to keep delivering the best service possible.

Rated 5 out of 5 stars

Had a great experience with the team…

Had a great experience with the team transporter packers and movers.
Last week shifted my belogings From banglore to Jhunjhunu.

January 10, 2024
Unprompted review
TheTransporter packers and movers logo

Reply from TheTransporter packers and movers

Thank you, Ramesh Sharma, for sharing your positive experience with The Transporter Packers And Movers. We're pleased to hear that you had a great experience with our team during your relocation from Bangalore to Jhunjhunu.

Advertisement
Rated 5 out of 5 stars

Very good experince

Very good experince, genuine and reasonable quote. Highly recommended.

January 3, 2024
Unprompted review
TheTransporter packers and movers logo

Reply from TheTransporter packers and movers

Thanks for the positive feedback, Mr Bhargav Vyas. We are thrilled to know that you had a very good experience with TheTransporter Packers and Movers. Providing genuine and reasonable quotes is essential to us, and we appreciate your recommendation. If you have any more feedback or if there's anything else we can assist you with, feel free to let us know. Your satisfaction is our priority.

Rated 5 out of 5 stars

Reasonable price with timely delivery.

I used this service for the first time for sending 55 kg of luggage from Mumbai to Chennai. Had all my conversations with Rohit and he assured me the service will be from door to door. It was picked up on time as promised. Truly impressed with two things - 1. the service offered at a competitive price as compared to branded courier companies. 2. The delivery time was three days whereas others asked for a week.
I would highly recommend this service to anyone interested in courier. More than happy to find them. My rating is 5+ Thank you!

December 22, 2023
Unprompted review
TheTransporter packers and movers logo

Reply from TheTransporter packers and movers

Thank you, Devasis Acharya, for sharing your experience with TheTransporter Packers and Movers. We are thrilled to know that you found our service reasonably priced with timely delivery. Our team are dedicated to ensuring a smooth door-to-door experience for our customers. Your feedback on the competitive pricing and quick delivery is truly appreciated.

Rated 5 out of 5 stars

Delivery on time and good experience

Delivered on time

December 15, 2023
Unprompted review
TheTransporter packers and movers logo

Reply from TheTransporter packers and movers

Hi Shivani Makwana,

We are thrilled to hear about your positive experience with TheTransporter Packers and Movers! Timely delivery is a priority for us, and we're glad we could meet your expectations. If you have any more feedback or if there's anything else we can assist you with, feel free to let us know. Safe travels with TheTransporter.

Rated 5 out of 5 stars

I had a good experience with…

I had a good experience with transporter packers and movers.... I had to shift few luggage from
Mumbai to bangalore and it was done hassle free... everything went smoothly and the luggage reached home safely... thanks... will avail their service going forward ....

December 12, 2023
Unprompted review
TheTransporter packers and movers logo

Reply from TheTransporter packers and movers

Hi Poornima Anilkumar,

Thank you for sharing your positive experience with TheTransporter Packers and Movers! We're delighted to hear that your move from Mumbai to Bangalore was hassle-free and smooth. Customer satisfaction is our priority, and we're glad we could make your relocation a pleasant one. If you ever need our services again, we'll be more than happy to assist you. Safe travels and best wishes from TheTransporter team.

Advertisement
Rated 5 out of 5 stars

Shifting from Chennai to Mumbai

Shifting from Chennai to Mumbai, They are very polite. Excellent costumer support and affordable charges for household moving.

November 13, 2023
Unprompted review
TheTransporter packers and movers logo

Reply from TheTransporter packers and movers

Hi Mohit Tiwari,

Thank you for choosing TheTransporter Packers and Movers for your move from Chennai to Mumbai! We appreciate your kind words about our polite team, excellent customer support, and affordable charges. Making your household move smooth and stress-free is our top priority. If you ever plan another relocation or have any further inquiries, feel free to reach out. Wishing you a wonderful stay in Mumbai.

Rated 5 out of 5 stars

the transport service was really great

the transport service was really great, at 1st i was not sure and afraid about my personal stuff but the process and service was hassle free and door to door. I would recommend the service.

November 11, 2023
Unprompted review
TheTransporter packers and movers logo

Reply from TheTransporter packers and movers

Hi Komal Singh,

We are thrilled to hear that you had a great experience with TheTransporter's transport service! Your peace of mind is important to us, and we're glad the process was hassle-free and door-to-door. Thank you for recommending our service—it means a lot to us. If there's anything else we can assist you with or if you plan another move, don't hesitate to reach out. Safe travels, and we look forward to serving you again.

Rated 5 out of 5 stars

Good service

Good service. Easy to deal. And give good assistant to pickup and delivery.

December 5, 2023
Unprompted review
TheTransporter packers and movers logo

Reply from TheTransporter packers and movers

Hi Rachana Singhal,

Thanks a bunch for your kind words. We are delighted to hear that you found our service good and easy to deal with. Providing excellent assistance for pickup and delivery is what we strive for. If you ever need our services again or have any feedback to share, feel free to reach out. We're here to make your experience with TheTransporter packers and movers as smooth as possible.

Rated 5 out of 5 stars

Excellent service

Loved the service and the price. Everyone must send their stuff them. The best way to get you stuff delivered across India :) door to door services are available.

November 15, 2023
Unprompted review
TheTransporter packers and movers logo

Reply from TheTransporter packers and movers

Hi Shweta Sharma,

Thanks a ton for your fantastic review. We are thrilled to hear that you loved our service and found it reasonably priced. We take pride in offering reliable door-to-door services, and we appreciate your recommendation. If there's anything else we can assist you with or if you have more feedback to share, don't hesitate to reach out. Looking forward to serving you again in the future.

Advertisement
Rated 5 out of 5 stars

Thanks to thetransporter packers and…

Thanks to thetransporter packers and movers. They are very professional and will charge reasonable price based on items and distance.

July 30, 2023
Unprompted review
TheTransporter packers and movers logo

Reply from TheTransporter packers and movers

Hi Amit Singh,

You are very welcome! We're delighted to hear your positive feedback about TheTransporter Packers and Movers. Providing professional service at a reasonable price is what we strive for. If you ever need assistance again or have more feedback to share, feel free to reach out. We're here to ensure your moving experiences with us are always top-notch.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look