Thonk Reviews 

130
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I've consistently had good experiences with Thonk, both with purchases and for support. Will B from support has been super helpful when I had questions and requests regarding upgrading the (small... See more

Rated 5 out of 5 stars

Top notch service, fast shipping, Great support. My 2nd time ordering and will order again. Fast responses on support to boot.

Rated 5 out of 5 stars

Always a good experience ordering at Thonk. They got even obscure parts for Eurorack. And communication about an order was very fast and accomodating. It always high on my list of shops.

Rated 5 out of 5 stars

I can't thank Steve enough for his support in getting my Workshop System built. He took me through several newbie errors with patience and kindness, including the many times he had to say to me "No,... See more

Company details

  1. Musical Instrument Store

Written by the company

Thonk sell modular synth DIY goods. Support@thonk.co.uk


Contact info

4.9

Excellent

TrustScore 5 out of 5

130 reviews

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No recent history of asking for reviews

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4.9

All reviews

(130)

22 reviews in the last 12 months

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Rated 5 out of 5 stars

Great shop

Great shop, obviously- but they really go the extra mile with support. They respond promptly and Will was very accommodating when I accidentally placed the wrong order. Thonk is Great!

February 10, 2025
Unprompted review
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Rated 5 out of 5 stars

Great service!

Needed some help to track my shipment to Canada, Owen responded quickly and with the perfect answer. This is not the first time I've ordered from Thonk and certainly not the last.

January 21, 2025
Unprompted review
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Rated 5 out of 5 stars

Excellent service

I’ve used Thonk numerous times now and on every occasion I’ve had extremely helpful and knowledgeable service. Nothing is too much of a hassle for them. Thank you very much.

January 17, 2025
Unprompted review
Rated 5 out of 5 stars

Always a pleasant experience with Thonk!!

Always a pleasant experience to order kits and gear from Thonk! Will even sent me out some replacement LEDs with an order for a few that I improperly installed on my prior order. Support is super helpful, and I'd order from them Anytime!

January 6, 2025
Unprompted review
Rated 5 out of 5 stars

Outstandin

Love dealing with Thonk. Multiple return customer. Customer service is top notch and any problems or inquiries I've ever had have always been received and managed. *chefs kiss

January 3, 2025
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Rated 5 out of 5 stars

Excellent store.

A comprehensive range of products, special offers, different delivery options, excellent customer service...
My experience as a THONK customer has been brilliant!

November 26, 2024
Unprompted review
Rated 5 out of 5 stars

Exceptional service

Spot on service! Fast delivery! Questions answered promptly. I made a mistake in my last order. Thonk sorted my problem out quickly and the parts arrived this morning. I wish other companies were so easy to deal with.

November 26, 2024
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Rated 5 out of 5 stars

Excelent support

I've ordered multiple times in the past. Always had a great experience with them.
Had to contact support for my last order to add a missing few things and they were nice, quick and helpful.

November 27, 2024
Unprompted review
Thonk logo

Reply from Thonk

Thanks Oliver! We always try to let customers add new products to their order where we can :)

Rated 5 out of 5 stars

Helpful, friendly, quick

Incredibly helpful and patient with my questions, generous and friendly people. Speedy delivery too! A great experience overall, thumbs up from me 👍😊

November 7, 2024
Unprompted review
Rated 5 out of 5 stars

Great support

I ordered a part for a PCB I was designing, but I couldn't find an appropriate footprint online, so I emailed support, and they were very helpful and friendly.

October 16, 2024
Unprompted review
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