Thrill Reviews 

121
TrustScore 2 out of 5

2.2

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Rated 1 out of 5 stars

Awful casino that uses predatory practices. I'm not gonna be one of these loosers who vent here that i had a bad session bla bla bla. This stupid daily reload is the most predatory thing i have ever s... See more

Rated 1 out of 5 stars

I lost 2.5K in this casino I got 3 dollar reward at chat they say we are sorry nice scam nice scripted games do not deposite here go burn your money ist much better I read the comments here now I will... See more

Rated 5 out of 5 stars

I keep coming back to Thrill because the overall experience just feels better. The platform is smooth, and there's also knowing that all my bets are earning me rewards so there is always somehting... See more

Company replied

Rated 1 out of 5 stars

They advertize "Thrill Control" Gambling Limits in the UX, however the function isn't available to be used currently. Support told that it's available "soon". Can't buy crypto from the si... See more

Company replied

Company details

  1. Online Casino or Bookmaker

Written by the company

Thrill.com is a next-generation crypto-focused sports betting and casino platform designed for players who seek excitement, innovation, and ultimate freedom.


Contact info

You should know

2.2

Poor

TrustScore 2 out of 5

121 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 54% of negative reviews

Typically replies within 1 week

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2.2

All reviews

(121)

112 reviews in the last 12 months

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Rated 1 out of 5 stars

Fake Promotion. Withdraw control.

TOTAL bullshit: Welcome to Thrill. You`re in control from the first be. No locked funds. No impossible wagering. A rewards engine that pays as you play.

They can hold your withdraw. They can suddenly ask for verify. They never tell you something reasonable.

March 16, 2026
Unprompted review
Rated 1 out of 5 stars

Closed account without refund and explanation. Played only dice and slots.

Website promote himself as "No clutter. no Gimmicks. just speed, precision..." and also tell that they never close your funds. my funds was blocked, and they delete my account without explanation, I think thats because of profit.

Stay aware your funds maybe at risk. also they love to hold your withdraw, as much as they want, manuallly, not like on "meat" website. but all depo is instant. they let you depo first time maybe next, and one day they just close your account.

March 23, 2026
Unprompted review
Rated 1 out of 5 stars

Serious Issues with Unauthorized Affiliate Reassignment - High Stakes Player

I am a high-volume player who has deposited approximately $600,000 and wagered over $90,000,000 on Thrill. My Genie account was originally and intentionally registered under affiliate "Jamie." Later, due to a merger, it was rightly transitioned to "Ayezee."

Months later, without my knowledge or consent, Thrill management reassigned my entire playing history and future value to a different affiliate, "Mandy." This was based on an alleged link to a dormant account ("d888") that I did not control or use, for which Thrill provided no verifiable proof.

This arbitrary reassignment is unacceptable for several reasons:

It overrides my explicit choice and original registration.
The "evidence" linking the accounts appears to be based on unverified claims.
A host, Andre, initially acknowledged the error and offered to move me back to Jamie, only to reverse the decision weeks later with an inconsistent excuse.
The financial and reputational impact is significant. As an active leaderboard participant, this reassignment has likely caused me to miss out on substantial rewards. More importantly, it reveals a shocking lack of procedural fairness and transparency. For a platform handling significant player funds, the ability to arbitrarily reassign affiliate relationships without clear proof or consent raises serious red flags about their operational integrity.

I am sharing this experience to warn other players. Thrill's actions demonstrate a disregard for player choice and a troublingly arbitrary approach to account management.

January 1, 2026
Unprompted review
Rated 1 out of 5 stars

So the issue with thrill is ayze the…

So the issue with thrill is ayze the streamer before that thrill was have some sort of wins after when ayeze came everything changed I’m sure he was speak with the founder Brandon about oh u give to much to people reduce it and give it to me . They lose ton of people for someone who have only bots under him or multi accounts he made . Not only that like ayze hurt them so much in one stream he was talking to Brandon the founder and ask him for relaod after reload more the 2 million dollars and as thank u he told them your rtp is scam! Not only this I hope Brandon wake up and not play with this things as fake promotion money that cause stake.com to almost close ! I know over 10 people just lev cuz things have changed

February 28, 2026
Unprompted review
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Reply from Thrill

Hello Tacopolice,

We're sorry you feel this way.

Part of marketing is obviously partnering up with streamers.
We believe that our choice to partner with one of the biggest casino streamers in the world, was mutually beneficial.


All the best,
The Thrill Team.

Rated 5 out of 5 stars

I’m writing another review because I…

I’m writing another review because I feel like the site gets a lot of negative reviews from people who just can’t accept that you’re not going to win every time you play.

This review tho is about one of the staff members who I’ve had a few interactions with. Paney, this guy is just a straight up gem. Everytime I’ve reached out to him with a question or concern he has gone above and beyond to address or explain it to me. Not to mention that his response time is literally minutes. Yes minutes!!! I’m sure he has a million things to do that are more important than getting back to me but he makes you feel like it’s the complete opposite. He listens to what you have to say and responds with honesty and professionalism that is second to none. He even takes responsibility for things that are no fault of his own. He doesn’t give you some scripted answer like you get from almost every other gambling platform that I’ve ever dealt with. The online gambling customer service world could learn a lot from this guy that’s for sure. I just wanted to share my experience with all of you because I feel people in this space never get the credit they deserve. So thank you paney for all you have done and continue to do for me and all the other players that you go above and beyond for. You sir are nothing short of first class in every way!!

March 17, 2026
Unprompted review
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Reply from Thrill

Hello Ryan,

Thank you for the kind words, the team will feel ecstatic by the kind words.

We strive to accommodate swiftly, address concerns and needs of the players 24/7.

Very glad to host you!


All the luck,
The Thrill Team.

Rated 1 out of 5 stars

Terrible platform for VIP benefits

Customer response is fast and no issues with withdrawals….BUT

their VIP rewards are a complete waste of time. If you are a player wagering large amounts, do not bother. There is no pre-monthly, no post monthly, no cashback on losses, and their monthly calculations are terrible.

Make your own mind up on these stats:
Wagered: 650k
Loss: 30k
Monthly bonus: 1.3k

Don’t waste your time. If you’re looking for market standard VIP benefits then Thrill is not for you.

March 16, 2026
Unprompted review
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Reply from Thrill

Hello St, hope all is well.

We're sorry the monthly bonus didn't meet your expectation.

Cashback on losses are naturally baked in the weekly and monthly bonuses, and on top of it, VIP players get Recent Play and Host Reloads.

In our view, after looking your account history, the overall bonusing seems quite fair.


All the best,
The Thrill Team

Rated 3 out of 5 stars

I submitted a withdrawal request 2 days…

I submitted a withdrawal request 2 days ago, but it is still showing in the “Submitted” tab. The support team has not been helpful. They claim that withdrawals are instant because it is a crypto site, but this is just a bit to long to wait 24 hours i can respect but 2 days is a bit so much

Update: The Thrill team asked for my username to investigate the withdrawal. My username is: [monacoq]. The withdrawal is still showing as submitted and I am waiting for it to be processed.

March 10, 2026
Unprompted review
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Reply from Thrill

Hello Lukas,

Sorry to hear that you feel this way.

The withdrawal speed is something we take pride of, as attested by many players across the board, regardless of the amount.

That issue can stem from anything, including 3rd party services.

May we know your username so we can investigate thoroughly ?

Update : Hey Lukas, apologies for the delay.

The transaction should be processed now!



All the best,
The Thrill Team

Rated 1 out of 5 stars

Complete scam

Complete scam. Originals are 100% manipulated and unfair. Impossible to even 2x your balance. Mods should shut up about their magical "provably fair" thing. Call it whatever, it does not prove anything. This site is literally made to scam you out of money.

March 8, 2026
Unprompted review
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Reply from Thrill

Hello Elden Dong,

We understand losing can be frustrating and we are sorry you feel this way.

However, your description does not align with how we operate.
Our moderators are correct, you can legitimately End to Verify an active seed and do the verification yourself.

If you'd like, contact us and we would happily provide you with all the information you need to verify the seeds yourself.


All the best,
The Thrill Team

Rated 5 out of 5 stars

I like Trill site.i am from India I…

I like Trill site.i am from India I play here...good site I am shifting from stake to Thrill....very nice site payout is instant...try it guys

March 6, 2026
Unprompted review
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Reply from Thrill

Hello Chandan,

Thank you for the review, we're glad you're enjoying playing on Thrill.

While having super-fast withdrawals is something we're proud of, lately we've introduced the possibility to buy Crypto straight from the site too.

We'll continuously will strive for improvement, if you have any feedback or suggestions, we're all for it.


Take care and good luck,

The Thrill Team.

Rated 5 out of 5 stars

Best online casino for user experience

Best online casino for user experience, variety of games, fast deposits and withdrawals. Support team is really good as well and definitely the best VIP setup out there

February 23, 2026
Unprompted review
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Reply from Thrill

Hey Matthew, we're glad to hear that you had a great experience!

Providing a smooth user experience, a wide variety of games, and fast, reliable deposits and withdrawals is exactly what our team aims for.

Our team will be really pleased to know our support and VIP program stood out, making sure our players are taken care of is a massive priority for us - I will share your feedback with them!

Thanks again for being part of the community 🎉

The Thrill Team

Rated 1 out of 5 stars

I have seen even worst

I have seen even worst , but this one goes in my top 3 NEVER AGAIN. Pragmatic Games clearely rigged.

February 19, 2026
Unprompted review
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Reply from Thrill

Hi Alex,

I’m sorry to hear you feel this way.

From your other Trustpilot reviews, it looks like you often play highly volatile games and again mention Pragmatic titles. As you likely know, these games are designed to produce less frequent but potentially larger wins, which can sometimes lead to extended losing streaks and understandably frustrating sessions.

Pragmatic Play is one of the industry’s leading providers, and their games operate using certified random number generators. Thrill also offers these titles at their maximum available RTP settings.

If you’re open to it, could you share your username so I can review your activity? Also, are you primarily using Bonus Buy features? This can significantly increase volatility and affect short-term results.

Many thanks,
The Thrill Team

Rated 1 out of 5 stars

Shit

Plain, no wins, chat moderators mute you if you dont act like a bot, not recommend it, i just closed my account, other casinos are better

February 18, 2026
Unprompted review
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Reply from Thrill

Hi Alessio,

I'm sorry to hear that you have decided to close your account - That's not the experience that we hope for our players.

Can you share with me a bit more detail about your experience so we can improve things moving forward?

Many thanks,
The Thrill Team

Rated 1 out of 5 stars

Extremely weak

Extremely weak, regular and continuous reduction of bonuses, regular and continuous reduction of the number of codes, continuous reduction of any type of reward, delay in paying out rewards, constant errors, a really bad experience

February 16, 2026
Unprompted review
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Reply from Thrill

Hi Goariolo,

I’m sorry to hear your experience has felt this way. That’s honestly NOT the experience we want for our players.

If possible, could you please share your username so we can review your wagering and bonuses?

Regarding the constant errors, could you share a bit more detail? Your feedback helps our team identify issues and improve the overall experience - we appreciate any feedback to help!

Many thanks,
The Thrill Team

Rated 1 out of 5 stars

Slots RTP close to 0%

My experience with Thrill Casino has been extremely disappointing.

It’s unfortunate that I can’t attach screenshots here, because they would clearly demonstrate the payout pattern I experienced. Out of 29 bonus buys, 24 paid less than 0.20x my stake, and around half of those paid under 0.10x. The few bonuses that did return more never exceeded 1.6x. For games that promote certain RTP levels and volatility, this felt far from reasonable.

When I contacted support, I repeatedly received the same generic response about RTP being calculated over thousands or millions of spins. While I understand how theoretical RTP works, this explanation was simply repeated without addressing my specific session data. I was not provided with any concrete breakdown, session statistics, or verifiable evidence showing how the advertised RTP applied to my gameplay.

Instead of engaging with the actual numbers I presented, support relied on copy-paste style explanations. That lack of transparency only increased my concerns.

This review reflects my personal experience. I strongly don't recommend that anyone playing here unless you just simply want throw away money without any satisfaction from gameplay.

February 13, 2026
Unprompted review
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Reply from Thrill

Hi JW,

Thank you for taking the time to share your feedback. I'm sorry to hear that you didn’t enjoy your experience with us.

All games on Thrill are provided by licensed, independently audited suppliers and operate using certified RNG systems. Bonus features and high-volatility games can sometimes produce very low returns over short sessions, while RTP is calculated over a large sample of play, which as you know, can result in significant variance in individual results. I honestly know how frustrating this can feel, but outcomes cannot be manipulated.

I hope that I can address this, I understand your frustration regarding the responses you received. Our intention is never to provide generic replies, and we’re sorry if our communication felt impersonal. If you’re willing to share your username, I would be happy to request a full review of your sessions and provide detailed feedback for full transparency.

Our team appreciate you raising these concerns and my team and I would welcome the opportunity to assist you further.

Kind regards,
The Thrill Team

Rated 1 out of 5 stars

This casino is a scam

This casino is a scam, everything seems controlled, empty spins, RTP big 0, verification mission impossible, don't waste your time and money here..

January 8, 2026
Unprompted review
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Reply from Thrill

Hi Mr Nik,

I'm sorry to hear about your experience.

I can assure you that Thrill.com is a fully licensed platform featuring independently tested games from trusted, industry-leading providers. Outcomes are generated using certified RNG systems, and RTP is calculated over the long term, so short-term results can vary - which I understand can be frustrating. I get it.

Regarding the verification checks, could you please share your username with me? I’d be happy to review your case with our team and assist you directly.

Thank you again for your feedback — we’re always looking to improve our processes.

Kind regards,
The Thrill Team

Rated 1 out of 5 stars

this website is scamer they scam me

February 1, 2026
Unprompted review
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Reply from Thrill

Hi Amer,

I'm sad to read this - is there anything that I can help with?

Can you please share your username with me so we can review your case?

Many thanks,
The Thrill Team

Rated 1 out of 5 stars

Worst company ever do not bet some guy…

Worst company ever do not bet some guy in customer servise named jessie canceled my bet with no reason and they guve me back my money but my bet was really hot and good I had great odss because i made bet 5 days early and i got 2 3 times bigger odss than today and they canceled my bet no reason it was legal event no some sketchy event so guy do not bet here worst customer servise and they are thieves do not bet here…

February 1, 2026
Unprompted review
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Reply from Thrill

Hi Robert,

Sorry to hear about your experience - Can you share your Username and BetID with me, if possible?

I would love to review this and get back to you with a clearer picture.

Many thanks,
The Thrill Team

Rated 1 out of 5 stars

How is this allowed

How is this allowed. This site openly advertises max rtp w all their providers, but yet the games play nothing close to max. Some real shady shit here, i deposited 1800 and never hit above a 200x. Mind you im playing on .40 average per spin. Loss after loss after loss, same w originals. Think i went down from 400 to 0 playing $10 a bet losing every double down w loss streaks up to 14 hands in a row. They also blatantly lie w their responses on this site saying no control blah blah blah. If you have half a brain, you can clearly feel how unfair the games are. How these owners sleep at night…..hopefully one day their own daughters and sons get taken advantage of. Karma is a….

January 30, 2026
Unprompted review
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Reply from Thrill

Hi James,

I'm sorry to hear about your experience whilst playing at Thrill, and trust me, I COMPLETELY understand how frustrating it can be, especially after a session that doesn’t go your way.

To address your main concern around RTP: the RTP figures provided are the theoretical maximum RTP values provided directly by the licensed game providers, and are calculated over millions of bets. Your outcome is not something that we can influence.

Can you share your username with me, so I can look into your gameplay?

Many thanks,
The Thrill Team

Rated 1 out of 5 stars

regarn4k

Username: regarn4k

After placing two sports bets of $50 each (both bets lost), this crypto casino suddenly requested identity verification.

I submitted my passport and ID card twice, but both times the documents were rejected without clear explanation. Support kept giving vague responses in chat and did not properly clarify what was wrong.

Eventually, my account was completely blocked, and I lost access to my personal cabinet. My deposit was not returned, even though my account balance was already at a loss.

Based on my experience, I would strongly recommend being very cautious when using this site. If you want to avoid potential problems with verification and account access, I suggest choosing another platform.

January 30, 2026
Unprompted review
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Reply from Thrill

Hi Petro,

Thank you for sharing your username with me, I have asked for additional information about your case from our team.

Please bear with me whilst I get up to speed on the full situation.

Many thanks,
The Thrill Team

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