amazing quality but i do recommend having multiple silk atleast 2, Ive notice wearing the same silk for 1 year straight is not the strategy lol
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Finest quality of silk products; OEKO-TEX Certified; Purveyor of purest silk since 2002.
9888 W Belleview Ave Ste 2142, 80123, Denver, United States
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I absolutely love TXH silk bedding and blankets.
Excellent service. Thank you.
I was sent the wrong pillow cases. After some discussion they sent me a Return label. Returned the items 10 days ago (postal receipt) and habn‘t even been noticed about the arrival. Neither has been Klarna. So the whole matter is still pending. Really bad customer service. Will never order again!!!!
When I inquired why Thxsilk only offers ‘couples’ pajama sets for male/female pairs, they declined to respond. Excluding same-sex couples from this discount is discriminatory, reflecting poorly on the company’s values and inclusivity.
The silk sheet & duvet cover are so smooth and cool, made our sleep much better!
Easy ordering process and quick and uncomplicated delivery. Pillow cases came in a nice extra bag to protect the delicate fabric.
It has been weeks since I booked the order, and i still haven’t received it
Worst customer experience ever. Ordered a silk duvet. Package arrived, took out of the box first thing I saw was a huge booger on the plastic bag. Asked thx for a return label. Thx does not provide return labels, but they promised me to refund the postage costs. I also returned two pillowcases since after booger-gate my trust in thx went below zero. First thx didn't want to give me a full refund for the duvet. After arguing with them via email they stated that I must have got them wrong and proceeded to explain to me what they meant to say, which did not make it better, but they promised to give me a refund. It took them such an outrageous long time to give me the refund for all three things that I had to involve PayPal.
So, I ordered a silk duvet when I opened the package there was a not very subtle booger on the plastic bag that the duvet was in. I decided to return the item informing thx customer service I also sent a photo of the booger and asked for a return label. Thx does not provide return labels for any irregularities they informed me that I have to pay for postage, and that they would give me a refund for that. They also told me I would not get a full refund for the returned item. After a few arguments via email and some information about the legal situation in case they don't want to give the customer the full refund thx agreed to give me the full refund, theoretically... It took thx an outrageous amount of time and I had to write a couple of more emails and reviews to get my money back. I also returned two pillowcases same thing took forever to get a refund. Did not get the refund for the postage costs.
From products to shipping to me is for me world class experience.
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