Tickets4football Reviews 

14
TrustScore 3.5 out of 5

3.7

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3.7

Average

TrustScore 3.5 out of 5

14 reviews

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3.7

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(14)

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Rated 1 out of 5 stars

Take accountability for your mistakes

Have used them a few times and delayed payments and poor communication from their customer service team was always a running theme. Despite this, I decided to use them again recently vs. opting for a new selling site.

Bad mistake… sale was cancelled 3 days before the game leaving me £600 out of pocket and with little to no time to resell tickets. Reasons given by owner was ticket was invalid with barcode missing which was completely inaccurate… when this didn’t work they shifted to the fact that one ticket was a concession and I did not make this clear. Nowhere on the site does it provide a seller to opportunity to select the type of ticket.

Obviously super frustrating and I’ll not be using again as I told the owner. My advice to him is to take some accountability and update your website if this is an issue and give people an opportunity to select ticket type. And do not give the buyers an opportunity to cancel last minute without good and proper reasons.

The owner clearly has a good little thing going with his touting business. I tried to give some unsolicited advice when he phoned me but was shouted down and had some veiled threats directed at me. Not cool at all.

December 11, 2024
Unprompted review
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Rated 5 out of 5 stars

I have used tickets 4 football 4-5…

I have used tickets 4 football 4-5 times for Celtic match days, tickets are costly but no more than any other site. They have always delivered tickets on time and in seating areas that were promised.
Purchased tickets for the cup final 2023, ended up getting tickets upgraded by tickets 4 football and made my boys day. Cheers.

August 4, 2024
Unprompted review
Rated 5 out of 5 stars

Had a good professional experience with Tickets4Football..

Went to Brentford vs Aston Villa and wanted tickets in the away end. Had a perfect experience with this site. I saw a few of the negative reviews so I rang the owner and had a chat with him before booking. As soon as I spoke to the owner I knew everything would run smoothly. As we only had 3-4 days from ordering myself and the owner decided that I collect my tickets from the ground, instead of that chance they would not arrive in the post on time. The owner/director kept in touch with me on the week build up to the Premiership game which was great. All went really smoothly and I collected the tickets from the Ticket Office at the stadium. I got a photo of the tickets at the ticket office before I traveled too with my name on. Really good service and I'll use them again for sure..

April 22, 2023
Unprompted review
Rated 5 out of 5 stars

Travelled from Middle East to Old Firm…

Travelled from Middle East to Old Firm Cup final and ordered 1 ticket, delivered on day of game, accept premium price for game where hundreds were trying to buy outside ground. If only Rangers had performed as well as Ticket4Football I’d have had a better tripWill definitely use again when needed

February 26, 2023
Unprompted review
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Rated 2 out of 5 stars

Be very careful. Huge gamble!

Be very careful when purchasing tickets through this “company”. You are essentially gambling with no guarantees. You pay and basically hope the original ticket seller might release the tickets up to a day before the event. The seller sets a price and continues search for buyers. I imagine our tickets were sold to a buyer willing to pay more closer to the event time.

Email communication is very informal, like speaking to tout/scalper.To their credit they issued a refund, though an arbitrary figure less than the purchase amount.

August 17, 2022
Unprompted review
Rated 5 out of 5 stars

Great experience with an upgrade on the tickets…

We had ordered 3 tickets for the Man City v Liverpool game and received a call to say the block we had booked was no longer available but they provided us with 4 different seats which included a pre-match meal with drinks. We were contacted the day before by Stuart who was extremely helpful and provided everything we needed. Great experience.

April 14, 2022
Unprompted review
Rated 5 out of 5 stars

Highly recommended

They did everything they said they would. Answered any questions promptly and clearly. Great experience. Would recommend them strongly. 10/10. Tony

March 5, 2022
Unprompted review
Rated 4 out of 5 stars

Tickets a little disappointing

Got a phone call a few days before that original tickets were not available. But we had been moved to main stand.
Received tickets and got in ok but tickets were in corner of stadium and also possible concessions as the yellow light came on at the turnstiles not green.
But communication was god and got to see Rangers lay Motherwell

March 2, 2022
Unprompted review
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Rated 1 out of 5 stars

Just realised that my review from last…

Just realised that my review from last year has been taken down so I'll repost it just to keep everyone Informed of how badly I was treated by them. Like everyone else I was told I would be paid for my ticket 10 fays after the event. Unfortunately 20 odd days after the event I had heard nothing so contacted the company and was left devastated by the rudeness of the customer service guy so left a tp review then almost immediately got a phone call from the owner asking me if I thought it was a good idea leaving a bad review before I had been paid. Long story short I was eventually paid a long long time after I should have been and after countless phone calls and emails. I have concluded that I would never ever ever use this company again and would rather gve my tickets away than deal with them. I will also be keeping a close eye on my review from now on and will be reposting everytime you try and have it removed.

April 27, 2020
Unprompted review
Rated 1 out of 5 stars

company is a Joke! Customer service Poor!

I wrote a review about this company (not a good one) last august.
they reported the review saying that i was lying and i didn't have a genuine experience with them.
Ill explain again.
In august i had Manchester united tickets vs spurs, first of all the first tickets my partner payed for never turned up and this was one day before the game. we had to travel 5 hours to get to Manchester and stay in a hotel, they managed to get other tickets saying that they used these people all the time they are better tickets then the ones we brought so we thought ideal got something better for the price.
yeah we was wrong when we got there we was right at the top right and the roof hung over the pitch by about 1/4 so could see one side.
contacted the company the next day telling them and sent them pictures and was told we should have contacted them that day.
well the game was at 8 on a bank Holiday so not open.
they constantly said that we got better when we clearly didn't and only offered 20 refund.
They are an absolute joke and i will re post every time they try and get this taken down.

January 16, 2019
Unprompted review
Rated 1 out of 5 stars

total desaster!

Do not buy your tickets on this website. This company is fraud!
I never received my tickets and the customer service is bad and unfriendly.

I am waiting my money for now more than 3 months!

October 15, 2012
Unprompted review
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