TicketsOnSale Reviews 17,642

If I could give less then 1 star I would. I had a terrible experience with this company and I don't want it to happen to anyone else. This company likes to falsely charge your card for more money then what is shown. I'm canadian and was charged a conversion amount and when I realized and called right away I was told I couldn't get a refund because the "seller already accepted and confirms the payment" (which is bullshit as I called immediately after purchase. Not only were they giving me a hard time about the situation, the lady I spoke to who I wish I knew her name so I could list it, told me that it was great that I called so early because I now had two options. She told me that my first option was to basically sell the tickets back through them and that when someone buys the tickets I would get my refund. She then asked me if I wanted to upcharge the tickets and charge more than what I paid for them. I explained to her that that's wrong and that I was already charged more than what I was told and I refuse to do that to somebody else. Then she said my third option was to sell them privately on my own. In this conversation we circled back to the refund thing and I just was not understanding why it couldn't be done. In this conversation she started to get frustrated with me, and then proceeded to gaslight me and tell me that she did not offer me the option to sell the tickets through them. She then backtracked and told me that she had told me there's no option for refunds or to sell the tickets through them the only option is to sell them privately. At this point we have been having a conversation for over 15 minutes now and my emotions were heightened, so when she started lying to me and gaslighting me I lost it. Completely and totally unprofessional, rude to their customers, gaslighting, lying and scamming their customers. I just don't want this to happen to anybody else. This company should be ashamed. I worked in customer service and I know that's definitely not the way to treat somebody.

Quik and good!

Asking for a review before transaction is complete is rediculous. Have to jump through this hoop before I can confirm receipt of order.

easy to get tickets, fast and email confirmation was sent quickly

Customer service terrible

I tried to cancel this order immediately, an email was sent to choose the option to cancel the order and there was no way to do so.

This site is a ripoff, false marketing and it says nowhere that it is a middleman platform so you assume those tickets are source tickets. Plus, they advertise prices in $ while you connect from Canada and then they charge you the equivalent im CAD.
2 surprises: tickets are transferred and not source tickets and you only see face value once received + charge is 60% higher than
Customer service is useless and repeats policy of non refundable tickets and there is no way they escalate to their manager.
Did anyone get such issue resolved somehow to get a refund?

Seems like kind of a hassle and time consuming. It would be nice to purchase the tickets and have them immediately come to you email without going through all the extra steps. But I was able to finally pull them up.

Everything went smoothly, thanks

Bar code not available. It should be

quick and easy access

Good night 😴