Placed order on 01/21, order has been on “Shipment information received” since 02/02 after I reached out and they said order would ship out. UPDATE: Store reached out and went above and beyond to... See more
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Trading Cards, Board Games, Accessories and everything in between. We take pride in offering the latest products, the best prices and most importantly, outstanding customer satisfaction.
Horizon House, SG76NG, Baldock, United Kingdom
Replied to 90% of negative reviews
Typically replies within 1 month
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Got product in timely matter on other side of the world in good condition.
Always a pleasant experience. Prompt delivery and good stock. Recommend
10/10 so adaptable and flexible with me when I order 50 things separately. They combine it all the time refund my postage excess.
They are legit so good and kind. Always ship fast to! Love from Aus xx
Great place to get newest Yu-Gi-Oh! products and singles.
International free shipping on orders over £100 and excellent customer support.
Competitive prices on the market.
Tidy and easy to navigate shopping website. Overall great experience.
Definitely recommend!
Order was sent quickly but there were items missing from the order I placed
Being able to sort the cards alphabetically according to thier number in the set was a great thing. The good prices. The excellent free royal mail shipping which was fast and excellent was a great feature. Long time customer and will stay a customer.
Such a great service, polite and understanding people I would buy again from them.

Reply from Tier Zero Games
I didn’t receive all my items in my order, i was missing 2 cards, so hopefully they reach back out and resend them back

Reply from Tier Zero Games
Always shipping fast and great customer service. I have been buying for a couple of years already and I am very happy with the store. I would love price updates and restocks to happen more often with the actual market trends but overall it has been an excellent experience!
Great service and super helpful when i needed help
I was looking for various individual YuGiOh cards & after pricing them up on eBay I found the Tier Zero site & the prices were FAR better. I was nervous because I hadn’t heard of Tier Zero before & they didn’t have many reviews but for the price difference I figured I would take a chance.
I placed an order very late Thursday night (the free postage was very appreciated), I got an email 9am Friday morning saying my order had dispatched & the cards all arrived in perfect condition Saturday morning. I was so hugely impressed I had to come and leave this review.
The next time I need cards I will be going to their site first & I would absolutely recommend to anyone looking for YuGiOh cards, it was a fantastic experience.
Very poor customer service.
Have tried to pre-order cases of structure decks and they always come atleast a week late if not later or not at all.
The guys have poor refund policies that goes against the law and I have even seen some decks in the facebook group come all stuck together and they refused to refund it.
Also they never send emails about dispatch or anything of the sort so you are left to guess in the dark or have to be proactive and ask them for a useless basic reply that does not solve any issues.
100% would recommend you avoid if you can!
Not tierzero trying to gaslight me telling me shipping details would be sent to me and its in my junk or spam as if i havent checked 😂😂😂 literally have to go ask before anything is solved.

Reply from Tier Zero Games
Bought a booster box of the latest Pokémon card set - of the various online stores I looked at, Tier Zero were the best, in stock price I could see. Free 24 hour delivery included due to the order amount. Had some great pulls from the few packs I've opened so far. 😁
Can't fault them on their customer service - friendly, helpful and really go the extra mile to help. Great products and great pricing - looking forward to purchasing more!
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