Tier Zero Games Reviews 90

Created with AI, based on recent reviews

Looking at 52 reviews, reviewers had a great experience with this company. Customers frequently praise the company for its fast delivery and excellent packaging, noting that products often arrive quicker than expected and in perfect condition. Many appreciate the competitive pricing and the wide availability of desired items, making it a go-to choice for their purchases. The customer service is often highlighted for being responsive and helpful, with many people expressing satisfaction with the team's dedication and willingness to assist. However, some customers were dissatisfied with issues related to order fulfillment, including delayed dispatches, unfulfilled pre-orders, and a lack of communication regarding shipping updates. A few people also reported receiving incorrect items or having problems with tracking, leading to frustration and a perceived lack of clarity from customer service.See more

Reviews shaping this summary

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Placed order on 01/21, order has been on “Shipment information received” since 02/02 after I reached out and they said order would ship out. UPDATE: Store reached out and went above and beyond to... See more

Company replied

I purchased some Pokemon products a few days ago and had a specific request for how it was sent. The team at TierZero games had responded to me promptly and were happy to oblige. I received the produc... See more

I have dealt with Tier Zero Games for over ten years. I started back at Nats in Birmingham, and Ollie, sorted everything out I needed for the event and a bit of bling on the side. Consistently, they... See more

Once again, very happy with my purchase. Quick to communicate and answer all the questions I had. Will definitely be purchasing from this business again in the future.