Ti-GO Bikes Reviews 158

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their durability and suitability for children. Many appreciate the comfort and effective protection offered, which gives them peace of mind. The delivery service is frequently highlighted as quick and efficient, and the company's customer service is consistently described as excellent and responsive. However, some customers were not happy with the quality of certain products, finding them to be less robust than expected and lacking features typically found in adult versions. A few also mentioned that the shipping costs seemed excessive for the size of the package.

What people talk about most

Product

Customers had positive experiences with product quality and design. Many reviewers highlighted that the... See more

Quality

Reviewers highlight positive aspects of quality. Customers are pleased with the quality of products, noting... See more

Delivery service

Reviewers mention positive feedback about delivery service. Customers appreciate the quick delivery, with... See more

Service

Clients share positive opinions on service, consistently praising the excellent and quick service received.... See more

Based on these reviews

Rated 5 out of 5 stars

Very quick and it does exactly what is advertised. My grandson feels safe and secure in his body armour. He is doing more and more tricks on his scooter and even used the body armour for horse ridin... See more

Company replied

Rated 5 out of 5 stars

Can't recommend Ti-go enough, my son hated the cheap plastic pads on the market and wouldn't wear them, he wanted some like mine so purchased the pads and body armour, he loves it! I feel if he fell o... See more

Company replied

Rated 5 out of 5 stars

Great company. Website is easy to order from, i ordered late on a Wednesday night, needed item by early Saturday morning. Paid for quick delivery. Was delivered Friday morning. Super happy with produc... See more

Company replied

Rated 5 out of 5 stars

Products dispatched immediately and this was my second purchase, both time despatched on the same day I placed the order. Quality of the product is very good, these are designed for little rippers,... See more

Company replied


Company details

  1. Sportswear Store
  2. Bicycle Store

Written by the company

Riding, Scooting and skating, Ti-GO Bikes gives young children the opportunity to ride and gain confidence with our range of clothing and tech. From Bikes to pads we have your rider covered with our built in technologies to maximise performance and comfort. A family run, passionate and exciting brand who aim to keep riding riding earlier, safer and more awesome!


Contact info

4.8

Excellent

TrustScore 5 out of 5

158 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Finally protective kit that fits

My 4 year old son is really into mountain biking and goes to a class with other kids the same age. They all struggle to find protective kit that actually fits (many use older kids elbow pads as knee pads). The stuff we’ve bought from TI-GO, (knee pads and gloves) have got great and are perfect for the job. So so pleased and recommend them to others. I would say having some knee pads which have a harder shell to them would be nice but not sure if they would work because of being able to move freely. So my suggestion might be pointless! Otherwise I highly recommend

January 4, 2023
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Reply from Ti-GO Bikes

Hi Suz,

Thank you for such a lovely review. We're really pleased you love the products you have ordered through and that you find they fit so well.

Thank you for recommending us to others!

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Rated 5 out of 5 stars

Great customer service and friendly

Great customer service and friendly. Bought a pair a warm winter gloves for my daughter. The quality is excellent and it was the first time she didn't complain about cold hands while racing last Sunday!
Thank you again!

January 17, 2023
Unprompted review
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Reply from Ti-GO Bikes

Thanks so much for your review Sophie, we are thrilled you love the gloves!

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Rated 5 out of 5 stars

Great product

Great product and delighted to have warm cycling gloves for my son ahead of school term starting again.

December 23, 2022
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Reply from Ti-GO Bikes

Thanks for your review Judith !

Rated 3 out of 5 stars

Great fit, great service, but gloves not warm enough.

Items purchased: Totes Warm weatherproof cycling gloves.

These gloves were sent very quickly in plastic-free packaging that fits through the letterbox. The gloves were really well made, fit the kids' hands really well and true to the size guide. Design highlights were that the cuffs were nice and long, and the grip on the fingers looked fantastic. Both my son and daughter liked the styling.

Only issue is that the gloves were quite a lot thinner than expected and didn't really live up to their 'Totes Warm' name. Both kids complained about cold hands within a couple of mins and were really upset by the time we had completed a 12 minute ride to school ( around freezing on a dry, windless day). The day before they had completed same journey in the same conditions in just fleece gloves and although they said their hands were cold, there were no tears.

TiGO responded to an email almost instantly with a phonecall and offered a refund despite the gloves having been used, which is really great customer service. Wouldn't hesistate to use them again for other products, shame this one didn't work out.

December 5, 2022
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Reply from Ti-GO Bikes

Thanks for the review Paul! As promised we have the new version available now!

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Rated 5 out of 5 stars

Brilliant kit!

Tigo kit is well made great price we absolutely love it perfect for little shredders!

November 2, 2022
Unprompted review
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Reply from Ti-GO Bikes

Love this review! Thanks so much!

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Rated 5 out of 5 stars

Great to do business with

Great to do business with. Always helpful when I email them. Great products

October 18, 2022
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Reply from Ti-GO Bikes

Thanks for the review Tom!

Rated 5 out of 5 stars

We are huge fans of Ti-GO bikes

We are huge fans of Ti-GO bikes!
Knee and elbow pads are awesome, comfy to wear and not restrictive.
Super speedy delivery!
And we love the haribo treats & stickers! 🤘🏼

September 5, 2022
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Reply from Ti-GO Bikes

Thanks so much Abby!

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Rated 5 out of 5 stars

Well made

Great delivery, easy to assemble can't wait for the kids to try them out

August 22, 2022
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Reply from Ti-GO Bikes

Thanks for the review Christina

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