Colourful little boutique in Southwold selling clothes and accessories. I bought two jumpers (a week apart because I liked the first one so much I went and got another in a different colour). The clot... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Tilley & Grace are an independent women's fashion retailer with a passion for colour and making women of all ages feel wonderful. We are the go to location for stunning silk scarves, beautiful Italian leather handbags, effortlessly stylish clothing, seasonal scarves and accessories. With shops along the Suffolk and Norfolk coastline, pop in store to see us, or shop online.
38 Yew Tree Court, Framlingham Road, Earl Soham, Suffolk IP13 7SG, IP13 7SG, Earl Soham, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
It is nice to get something that is made of leather and not plastic that is made to look like leather.
The bag I purchased was extremely well made and looks expensive but was very reasonably priced. I have purchased other things previously and again they have been well made but again reasonably priced. I will keep looking online, also visiting the various shops when I am in the area because I know I will see something I will like.
Janet Swann

Reply from Tilley and Grace
Visited Holt a few weeks ago and have been back several times since. Amazing experience and I love the fact it’s like having a personal shopper! The assistant Vicky is fabulous! Has an eye for detail and now knows exactly what suits me. Talks about matching hair colour and complexion and accessories (she knows her stuff!!
Nothing is ever too much trouble.
I shall look forward to taking time out to go again. The colours are fantastic and of good quality! And I felt so comfortable with vicky Would highly recommend!!

Reply from Tilley and Grace
What a lovely store in Woodbridge. My first experience in Tilley and Grace - I've already bought something on-line.

Reply from Tilley and Grace
Visited the Woodbridge store last week and was helped by 2 lovely assistants. So friendly and came away with a beautiful jumper although it was hard not to come away with more !

Reply from Tilley and Grace
I ordered the bag on Friday and it was delivered Monday, super quick turnaround, thank you and the bag is a perfect size for your essentials.

Reply from Tilley and Grace
One of my favourite shops in Southwold. Always a lovely selection of clothes and accessories at very reasonable prices. Friendly staff. A great place to pop into and browse.

Reply from Tilley and Grace
My first holiday and visit to your lovely shop in 3 years.
I wasn’t disappointed I bought a fabulous cream jumper it’s so cosy. I was also served by a lovely, friendly and helpful lady. It’s so much nicer browsing a shop than browsing on line items look and feel more exciting.
Can’t wait for my next Southwold holiday and a visit to your excellent shop.

Reply from Tilley and Grace
Very good company to buy off very reliable And quick to delivery

Reply from Tilley and Grace
My Daughter and I came into the shop last weekend and enjoyed looking round at the lovely display of clothes, arranged in complimentary shades of colour. The lady in the shop was very helpful with the style of trouser and suggested I tried on a pair of chino's.
They are perfect , made from a nice quality fabric, feel comfortable and look smart and got my Daughter's approval !
I also chose a pretty top to compliment the trousers. There is something special about trying and buying clothes at an independent shop with helpful staff. Thank you Tilley and Grace we will look forward to visiting again.

Reply from Tilley and Grace
The staff at both stores I visited, Holt (27th)and Aldeburgh(29th)were excellent. Extremely helpful, very pleasant and it was a pleasure to shop in your stores - I just wish you were in West Sussex!! So much nicer to shop in a boutique than online but your online ‘store’ is also excellent. Thank you.

Reply from Tilley and Grace
Just the handbag I needed at a greaat price

Reply from Tilley and Grace
My handbag is just a perfect size to hold all the important and necessary items I need. The colour chocolate will accessorise with autumn and winter colours. A crossover style is now important to me and the quality is excellent. Thank you Tilley and Grace for such a very attractive and useful handbag.

Reply from Tilley and Grace
As always a pleasure in drop into the outlet shop for a browse. The Staff are always excellent and friendly and the stock very good.

Reply from Tilley and Grace
Very professional experience.The picture on the website did not match the colour of the bag I had chosen, so I was contacted to make sure that I was getting the colour I wanted and the item arrived within a couple of days. Very happy with the service and the quality of the goods

Reply from Tilley and Grace
Always a positive experience. The ladies are very polite and friendly and extremely professional. A wide range of items of good quality

Reply from Tilley and Grace
Always helpful and cheerful staff. Plenty of advice when viewing the latest stock and colours.
A pleasure to shop there

Reply from Tilley and Grace
Excellent service with very helpful and friendly staff…love the clothes!

Reply from Tilley and Grace
I had a lovely shopping experience here. The sales lady was amazing. She was wearing their own branded clothes with really helped keep with sizing. She was so very helpful. If it hadn't been for her I may not have triend anything on! I came home loaded up!
Also lovely that our dogs were welcome and fussed over in their shops in Holt. This sort of service mays a real difference. Plus everything comes beautifully wrapped in pink tissue paper!

Reply from Tilley and Grace
I make a point of visiting Tilley and Grace every time I’m in Southwold and find it impossible to leave without buying something ! Everything is really ‘wearable’ yet a bit different to high street stores - love it !

Reply from Tilley and Grace
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.