Timber King Ltd 

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Rated 5 out of 5 stars

I have never used them but applaud there business with that said just watching there reality show first question how can you not own a loader that can't lift 100k pounds easily? 2nd is how can corpora... See more

Rated 5 out of 5 stars

Had my order delivered, Chris the delivery man is great, started to unload my order on his own, 4m plus lengths, & took them into the garden, top class service, credit to timber king. Quality mater... See more

Company replied

Rated 1 out of 5 stars

Thieves. Do NOT use this company. Ordered over £200 of 4x2. No delivery and we have been blocked on their only point of contact (Facebook messenger). No address or phone number available. Had only o... See more

Rated 5 out of 5 stars

Couldn’t recommend Timber Kings enough, couldn’t find the same priced timber anywhere so was was willing to wait the 7 day deliver, however I ordered Thursday and received a text on Sunday sayin... See more

Company replied

Company details

  1. Lumber Store

Written by the company

Imported Timber, sold to both public & trade, Treated & Untreated: Framework, cladding, sheet & sawn materials. 2/3 Day Lead Time. 1000 Free Points worth £50 in timber available on new account signups.


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All reviews

(108)

0 reviews in the last 12 months

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Rated 1 out of 5 stars

Really disappointed with this company

Really disappointed with this company. Ordered well and quick no problems with ordering and love that you can collect coins.. but as some other people have said you need to check the quality of the wood. Recieved ours and was all cracked and really badly damaged and covered in what looked like plaster. Spoke to them who agreed refund and collection but have been ignored multiple times for the last week. No number to get hold of anyone very frustrating.

March 12, 2021
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Reply from Timber King Ltd

Hello Becky,

I believe that this has been resolved?

Thank you very much.

Rated 5 out of 5 stars

Cannot fault at all

Cannot fault at all. Great service. Products spot on. What more can I say! Highly recommend

March 12, 2021
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Reply from Timber King Ltd

Thank you for your order and your feedback!

Rated 1 out of 5 stars

Not so Excellent Service…

Excellent service have ordered from them twice now and my order has always come on time, driver is friendly and wood is of good quality.

This is a update for this company review.
Well where to start, yes two orders went without a problem, but my 3rd well that was a differnt case, I ordered just short of £900 of wood, to be delivered I needed this ASAP, so a emailed and messaged the company to see when the fastest time would be, I had a email back saying a date and was happy with that, then the day came and no delivery, and no communication from the company, on email or messages, they do not have a telephone number and now I see why because their customer service is rubbish, when someone did get back to me they told me that the wood would not be coming, I lost a lot of money because of this as I had a lot of orders to fulfil and could not due to this company.

March 11, 2021
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Reply from Timber King Ltd

Thank you for your order and your feedback!

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Rated 1 out of 5 stars

Half a Delivery

Hi
I received my delivery but it was short by ten items. The delivery driver said he would arrange for them to follow on. I have sent numerous emails and no reply. There is no phone number for them.
I have waited over 2 weeks and no timber, I have had to buy the shortfall elsewhere

March 8, 2021
Rated 5 out of 5 stars

Excellent service

Purchased a large quantity of timber. All excellent quality, straight timber. Really good customer service and communication. Best prices I found..and I'm 150 miles away.
Easy offloading from the delivery team.
Will definitely be using them again

March 6, 2021
Unprompted review
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Reply from Timber King Ltd

Thank you for your order and your feedback!

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Rated 5 out of 5 stars

Good service all round

Good service all round. A few damaged tongues on the shiplap but nothing major.
Value for money. Driver was really helpful.
I will definitely use this company again.
Thank you Timber Kings.
Rob
Walsall.

March 3, 2021
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Reply from Timber King Ltd

Thank you for your order and your feedback!

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Rated 5 out of 5 stars

Excellent service

I ordered the timber on Sunday night and it arrived on Tuesday morning.
It is good quality and exactly what I wanted.
The driver was helpful friendly and polite.
I can not fault the process from ordering to delivery and will definitely be using Timberking for my next order.

Excellent service Thank you

March 2, 2021
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Reply from Timber King Ltd

Thank you for your order and your feedback!

Rated 5 out of 5 stars

After order being delayed

After our order being delayed last minute I was very apprehensive about whether we had done the right thing by ordering from this company. Timber king have redeemed themselves massively. The delayed order came today in time for our builder to use tomorrow. Not only that but they have been more than apologetic and delivery drivers were amazing. Thank you timber king will definitely be ordering again from you and have recommended a customer to you this evening.

February 26, 2021
Unprompted review
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Reply from Timber King Ltd

Thank you for your order and your feedback!

Rated 5 out of 5 stars

Great service.

I ordered the timber on Sunday night after checking it was in stock on the website.
The timber arrived on Tuesday morning.
The driver was very polite and profesional in every way.
Excellent service
Many thanks
Brian

February 25, 2021
Unprompted review
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Reply from Timber King Ltd

Thank you for your order and your feedback!

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Rated 4 out of 5 stars

Timber King pulled it back with some great Customer Service

UPDATE: Having read my review, Tom got in touch with me and arranged for delivery of the ordered goods which arrived the next day. Quality of the products ordered is very good and the service from Tom has been top notch.

Placed an order over two weeks ago and received the confirmation email etc, but no estimate of delivery time which I thought would be ok as on the website it states that delivery to my area would take 5 days and having taken leave this week to complete my garden project I thought that would leave me with plenty of time. Have tried to use the website chat function to contact the company and have left an email for them too, but as there appears to be no telephone number for Timber King, when you have no answers to queries and no way of getting hold of anyone it is incredibly frustrating. Very disappointed as after reading so many positive reviews, thought I would be in safe hands!

February 15, 2021
Unprompted review
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Reply from Timber King Ltd

Thank you for your order and your feedback!

Rated 5 out of 5 stars

Brilliant service very helpful and…

Brilliant service very helpful and brilliant prices I will order again once I have used up all the timber. Delivered on the day at the time the driver said eventhough he battled through the snow To our remote village. really can't be beaten top marks

February 9, 2021
Unprompted review
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Reply from Timber King Ltd

Thank you for your order and your feedback!

Rated 5 out of 5 stars

Great service

Great service, very good prices, I check them out before buying elseware

February 8, 2021
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Reply from Timber King Ltd

Thank you for your order and your feedback!

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