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Tix & Mix Reviews 

6
•
TrustScore 3.5 out of 5

3.3

Children's Toys Store
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Company details

  1. Children's Toys Store
  2. Baby Store

Written by the company

Tix&Mix is a family-founded children's brand creating premium magnetic wall boards and wooden magnetic playsets that turn ordinary walls into screen-free, Montessori-inspired learning spaces — trusted by families across Europe, the UK, the US, and the Middle East.

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3.3

Average

TrustScore 3.5 out of 5

6 reviews

5-star
4-star
3-star
2-star
1-star

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3.3

All reviews

(6)

6 reviews in the last 12 months

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Rated 5 out of 5 stars

Great product!

I first saw Tix&Mix on Instagram and decided to look into it further. I was initially hesitant because our wall is textured and I wasn’t sure it would adhere properly, but the included sample piece allowed us to test it first, which worked perfectly. The full magnetic wall has now been in place on our textured wall for several days with excellent results. It was very easy to apply, and we are very happy with how it turned out.

June 28, 2026
Unprompted review
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Reply from Tix & Mix

Hi Vasia,

Thank you for your lovely review! 🤍

We're so pleased to hear that the sample helped you test your textured wall first and that everything worked out just as you'd hoped.

Knowing you're happy with the final result means a lot to us!

Thank you for choosing Tix & Mix!

Warm regards,

Tix & Mix Team

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Rated 1 out of 5 stars

Avoid

Avoid! Their delivery service to the UK is shocking and they refuse to make a refund notwithstanding the order has not been delivered and can’t be located.

July 4, 2026
Unprompted review
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Reply from Tix & Mix

Hi Sharon,

We're very sorry to hear about your experience and understand how upsetting it can be when an order cannot be located.

Please contact us at hello@tix-mix.com with your order details, and we'll investigate the issue with the courier and do everything we can to help resolve it as quickly as possible.

Thank you for bringing this to our attention.

Warm regards,
Tix & Mix Team

Rated 1 out of 5 stars

AVOID - Tix & Mix - What A Terrible Experience!

AVOID AVOID AVOID. I had a terrible experience with this company.
- Their magnet wall decals will ruin your wall if you try to move them. They CANNOT be repositioned or moved like they claim. I tried to move mine and it ripped the paint off the wall.
- Their "risk free" 30 day money back guarantee is a joke. You have to pay to send it back to LITHUANIA. And even then they only refund you if you haven't tried it at all. How is that risk free!?
I asked for a free returns label since the product is not fit for purpose but they wouldn't provide one. And it seems they wouldn't give me a refund in any case since it has to be in its "original and unused condition". Avoid at all costs!

June 1, 2026
Unprompted review
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Reply from Tix & Mix

Hi Ted,

Thank you for taking the time to share your feedback — we’re sorry to hear your experience didn’t meet your expectations.

Regarding our 30-day guarantee: we’d like to clarify that it does cover opened and used products. If the decal didn’t work for you, we would happily have issued a refund regardless of whether it had been tried.

We’d like to clarify what ‘risk-free’ means in our guarantee: we accept returns on used products, which goes beyond what most brands offer. Return postage is the customer’s responsibility, as outlined in our policy — this is separate from the guarantee itself and is a standard industry practice.

Regarding the wall: our instructions specifically recommend using a hairdryer to warm the decal before moving or removing it. Skipping this step significantly increases the risk of paint damage, especially on walls with older or weaker paint.

If you’d like to proceed with a return, please contact us at hello@tix-mix.com and we’ll guide you through the process.

Best,
Tix & Mix Team

Rated 1 out of 5 stars

Ordered well over a week ago

Ordered well over a week ago. No updates on tracking - evri just expecting order. Very frustrating - no word from the company themselves

June 4, 2026
Unprompted review
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Reply from Tix & Mix

Hi Clare,

We're very sorry to hear about your experience.

We understand how frustrating it can be when tracking updates are delayed.

Please contact us at hello@tix-mix.com with your order details, and we'll investigate this for you and do our best to help.

Thank you for bringing this to our attention.

Warm regards,
Tix & Mix Team

Rated 5 out of 5 stars

Love it!

Great products! My almost 2-year-old daughter loves them, and the delivery was super fast. We have a magnetic board, five magnet sets, crayons, a mirror, and more. We use them every day, and I’d definitely recommend other parents give them a try. Such a great way to keep a kid away from screens!

She’s also in her drawing era right now, and the crayons are super easy to wipe off, even when they accidentally end up on furniture or walls.

June 1, 2026
Unprompted review
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Reply from Tix & Mix

Hi Anastasija,

Thank you so much for your kind review! 🤍

We're delighted to hear that your daughter is enjoying her Tix & Mix products and that they've become part of your daily routine.

We truly appreciate your support and recommendation.

Warm regards,
Tix & Mix Team

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