Toad Hall Cottages Reviews 235

I really loved dealing with this company. They are both friendly and efficient . When I had to alter a booking they were very helpful. They kept me well informed about the cottage. They also responded promptly to some minor problems we encountered.

great house great location great everything and seemless!
Toad Hall comms perfect!

Prompt service and great rental properties. Very helpful staff

An out of season break end Jan/early Feb, so this apartment was reasonably priced. A great property in Kingsbridge with fantastic views over the estuary. Was very comfortable, spacious and well equipped. All as described, and the photos showed the property accurately. Good information and instructions within the visitor folder, a code for the key lock on arrival for access to the property. Service and communication with Toad Hall was good, even though everything was on online, and was via email or text, however we felt it was possible to contact or call into their office in Kingsbridge if we felt we had any issues, but that wasn’t necessary. A lovely area, we hope to return and stay in this property again. Thank you.

We’ve used Toad Hall Cottages to book many holidays. Their properties are always maintained to a high standard and keep clean. Would recommend

Toad Hall offer the best accommodation in some of the most beautiful parts of the world. Great availability, cost and selection of places. Easy to book, and you always feel well looked after. We prefer to go direct through them over Airbnb or VRBO now.

This is not so much about Toad Hall Cottages, but it is about one of the properties they offer Shorepoint No3, Sandbanks.
We stayed for a week late August. The spacious accommodation was generally good, but a number of 'niggles and inconveniences' were advised to Toad Hall in the interests of improving future holidaymakers experience. These included a missing dishwasher front panel which made the spring closure too strong, a failing hoover, a broken Hive, a low pressured boiler, a broken bin, and a few other items. My principal gripe was the description of a double bed in Bedroom 3. IT'S NOT. It's two single beds pushed together held in place by a double bedsheet. A 'gap' naturally occurred leading to uncomfortable sleep.
Toad Hall were very receptive to my feedback, which included a suggestion of a 'zip together' mattress, which they would pass to the owner
My delayed review (December) was to check for a change in description of Bedroom 3 bed. It still reads Double Bed... If you don't mind two singles then it'll be ok for you, but if you want a double bed, then check beforehand whether it's been changed and what you're actually getting.

Great company.
Have used them a number of times. They address issues well and in a timely manner.
Properties generally as described.
Good , hassle free, value for money

Super helpful arranging a late booking. Definitely use them again.

We've had two holiday bookings so far with Toad Hall and have found them to be a very efficient company.

I have used this company for the past 5 years to book properties in the Devon area. Toad Hall Cottages have proved to be very efficient and reliable. They have some excellent properties to choose from. They communicate well and the booking and holiday experience is always hassle free. That’s why I keep coming back to them.

Used toadhall Cottages for years now and always found them reliable and helpful, especially the lovely Wendy. The only time I had a real problem with a property toadhall sorted it out quickly and to our satisfaction. Highly recommend these people!!

Sir Anthony.

We have booked multiple holiday cottages with Toad Hall and all of them have been excellent and exactly as described. When there have been issues then Toad Hall have been amazing in their responsiveness. This has been both when sorting out minor maintenance issues (sticking door etc) or more significant issues like our need to cancel, or a flooded property which was no longer available.

This is a First Class company that we know we can trust.

Perfect location on the south Devon coast.
Major has been totally refurbished which was a great improvement as it had become a little dated.
Unfortunately there were a few cleaning issues. The sinks in the bedrooms were not clean and the downstairs bath was dirty.
However we love this location and makes for a great family get together.

Great location, overlooking the river dart in Dartmouth, town centre just a short stroll away. Dumped the car for a week and used bus service,ferries ,and steam train to surrounding towns.
Car park for small to medium size cars otherwise you'd struggle to get out of your car.

We have booked through Toad Hall Cottages many times and found them to be excellent agents for holiday lets.
We would highly recommend them.

Pro’s. Lovely cottage. Very comfortable ,very well equipped, amazing location on the estuary with mudflats to water lapping below you twice a day.

Cons. Parking and access to cottage is a faff but ok once you’re in. Lighting on the steps from road needs attention. None working as of October. Some building work next door but was not an issue for us.
Twin room mattresses felt thin .

Good selection of properties. Easy booking process and good communication from company.

Gorgeous property, stunning view. Need to be fit fir walking round and to and from the cottage..but it is worth every step. Great people and staff in all the pubs and shops are awesome..😊

First class service which keeps us coming back!

Our experience of Toad Hall Cottages and the properties they market has always been good. I wont lie when we found out that there was to be major gas works outside the property during our stay we were a little concerned, but THC took care of arranging alternative parking nearby and provided us with an electronic permit.

When mum was hospitalised during our stay, Toad Hall Cottages went above and beyond to support us with the challenge of not knowing when she would be discharged, arranging with owners a continuation of stay for me if needed, putting my mind at rest and allowing us to focus on getting mum fit and well.

Great service, excellent communication and fantastic properties. We will be booking again!