La gestion des réclamations clients
Une journée de formation sur la "gestion des réclamations clients" intéressante, alliant théorie et pratique. Le tout dans la bonne humeur !
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
LES FORMATIONS TOURISME & HÔTELLERIE
34 chemin du réservoir, 88100, saint dié des vosges, France
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Une journée de formation sur la "gestion des réclamations clients" intéressante, alliant théorie et pratique. Le tout dans la bonne humeur !
Excellente formation et équipe professionnelle !
Journée de formation très intéressante, les mises en situations apportent beaucoup.
Je recommande.
La formation portant sur la gestion des insatisfactions et réclamations était très intéressante surtout dans le contexte actuel où les clients sont de plus en plus exigeants.
Après cette formation, il ne me reste qu'à l'appliquer et chasser certaines mauvaises habitudes.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.