They issued a credit to my credit card without telling me why. I didn't know if they had sent what I ordered or not and didn't want to re-order without knowing. So I emailed their customer service w... See more
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Perfect cat/dog heated house. Simple to put together, no tools necessary. Soft padded pad , heating unit for warmth. Inside or out. Presently using it for my dog. Loves the two entrances. Feels comfor... See more
Worst customer service ever. I tried to reach them four times through the email address listed and received no replies whatsoever. Do NOT buy anything from this company!! Website says I can return the... See more
Color description is confusing. I ordered a “grey” pet house and got a red one with a grey roof. When I contacted customer service thinking they sent a red one by mistake, they said it was correct... See more
Company details
Written by the company
Toozey was found by a bunch of pet lovers. Together we aim to provide amazing high-quality pet toys and other pet supplies to pet parents.
Contact info
401 North Tryon Street, 28202, Charlotte, United States
- info@toozey.com
- toozey.com
2.5
Poor
92 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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Great product
Great pad for diggs crate (small) fits perfectly, is high quality — great value
August 10, 2021
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Great pool
Great pool. Great price. Holds water well. Maggie has long, semi-sharp nails and the liner is very thick, no punctures after use so far. Very happy with purchase and it arrived quickly. Would highly recommend.
August 1, 2021
I was super pleased with the customer…
I was super pleased with the customer service from TOOZEY! They responded quickly to my problem. Would definitely recommend their products and shop from them again
July 28, 2021
My dog absolutely fell in LOVE!!
My dog absolutely fell in LOVE!!
Def going to buy again, the quality and creativity is amazing.
July 26, 2021
This pool is well made and my dog Loves…
This pool is well made and my dog Loves it. Best thing on the market.
July 25, 2021
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Great service
July 23, 2021
Great product!
I love how easy this is to take care of. I don’t have to constantly clean my cats water bowl every day, just refill and clean about once a week. My cats love it too! It took them a few days to get used to it, but now they love it. I definitely recommend this!
July 20, 2021
Reply from Toozey
Thank you! Hope your pup will love our toys!
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