The car pick up and return was quickly and smoothly. Škoda Karoq is clean and comfortable, but completely unsuitable for the mountainous roads of La Palma. The car with its 1-liter engine is completel... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Collection of the car was excellent. Lovely young lady in the office was great really helpful and very efficient. The car was poor quality Hyundai i10 automatic. Lots of damage on the car some of... See more
Company replied
A returning customer of the company, loves the fast and efficient handling. Most of the time I got good/reasonable vehicles. A few times there were vehicles with relatively high mileage or a very sti... See more
Company replied
Everything When Well, easy Handling I Receive the Discount when I want to Pick-up the car - Only Sad Point - I received the Discount because Brother car in Another Class what the Tell me when Toldme... See more
Company replied
Company details
Written by the company
✓ Alquiler de coches en Canarias ✓ Oficinas en los aeropuertos de Gran Canaria, Fuerteventura, Lanzarote, Tenerife y La Palma ✓ TopCar.
Contact info
C/ Los Peregrinos, 29. Urbanización Industrial El Goro, 35200, El Goro - Las Palmas, Spain
- +34 828 913 118
- hello@topcar.es
- top-car-hire.com
3.8
Great
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 82% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent!
June 5, 2026
Unprompted review
Reply from TopCar
Dear Theo,
Thank you very much for your review!
We look forward to having you back on the islands soon.
Best regards,
TopCar Team
Advertisement
Quick car pickup and drop-off.
Quick pickup if you’ve checked in online. At the counter, it took me about five minutes to get the car keys and find out where the car was parked. This is absolutely great—fast and no need to interact with staff. The return process was also very quick. A staff member walked around the parking lot, asked if I was returning the keys, and within a minute, the car was returned. I really appreciate this because the speed is great. I was almost an hour late because there were several accidents on the highway in the capital, so thanks to this, I made it to my flight with plenty of time to spare.
June 3, 2026
Unprompted review
Reply from TopCar
Thank you so much for your fantastic review! We are glad to hear that our online check-in and quick pickup process allowed you to get your keys and find your car in just five minutes.
We completely understand how stressful highway delays and traffic accidents can be when you have a flight to catch, so we are incredibly happy that our swift return process helped you make it to the terminal with plenty of time to spare.
Providing an efficient, hassle-free experience is exactly what we aim for. We look forward to welcoming you back on your next visit to the Canary Islands! Safe travels!
Our experience with TopCar
We have hired with TopCar for the past eight years while visiting the Canary Islands. We have always recieved great support from their employees and the newest cars. We'll continue to visit the islands with them for sure.
May 1, 2026
Unprompted review
Reply from TopCar
Thank you so much for your loyalty and for choosing TopCar for the past eight years! We are incredibly proud to be a part of your visits to the Canary Islands and to know that our team and our modern fleet have always met your expectations.
Knowing that you will continue to trust us for your future trips is the best reward for our hard work. We look forward to welcoming you back on your next island getaway! Safe travels!
Hassle-free car rental at Tenerife South
I booked a Citroën C3 (automatic) and received a Škoda Fabia as an equivalent class substitute — fair swap. The car was practically new (only 23,000 km), though it had a few scratches from previous renters. I photographed them just in case, but with full coverage insurance it turned out to be a non-issue.
The whole pickup process at Tenerife South (TFS) airport was impressively quick — less than 10 minutes from the desk to driving away. The parking lot is right in front of the terminal, which makes it even easier. Staff at the desk were friendly and efficient, and they offered a child booster seat free of charge, which was a nice touch.
Pricing was very reasonable, even with full insurance coverage included. One practical note: I didn't have a credit card for the deposit, but it wasn't a problem — they simply charged an extra €200 to my debit card, which was refunded shortly after my return flight.
Car return was equally smooth, and the staff at the return office were just as pleasant. Overall a great experience — I'd definitely rent with Topcar again.
May 26, 2026
Unprompted review
Reply from TopCar
¡Thank you so much for such a detailed and positive review of your experience at Tenerife South Airport!
We are thrilled to hear that the vehicle upgrade met your expectations and that the pickup process was so quick and convenient for you. It's great to know that our staff was helpful, especially with the complimentary child booster seat, and that the deposit process with your debit card went smoothly.
We always recommend taking photos for peace of mind, though as you mentioned, our full coverage insurance is designed to give you total tranquility during your holidays in Tenerife.
We look forward to welcoming you and your family back on your next trip to the Canary Islands. Safe travels and see you next time!
Reply from TopCar
Thank you so much for your review! We are thrilled to hear that everything went smoothly with your car rental in the Canary Islands. We look forward to welcoming you back to TopCar soon!
Advertisement
xtremely disappointed and frustrated.
xtremely disappointed and frustrated.
I returned the car in perfect condition — spotlessly clean inside and out, with no scratches, dents, or any issues whatsoever. The staff checked the vehicle upon return and had zero remarks. Everything was accepted without any problems.
However, two days later, I was charged extra fees without any prior notice. No explanation, no damage report, no photos — nothing.
I tried contacting the company multiple times for clarification, but received no proper response. They completely ignored my messages or gave vague, unhelpful replies without explaining what the extra charge was for.
This feels like a shady and dishonest practice — waiting until after the car is returned to hit customers with mysterious "extra" charges, hoping people won't fight back.
I do not recommend this company at all. Zero transparency, zero professionalism, and zero customer service.
If you value honesty and clear terms, look somewhere else.
May 31, 2026
Unprompted review
Reply from TopCar
Dear Customer,
Thank you for sharing your feedback. At TopCar, we take pride in our family values, honesty, and transparency, which is why we are deeply concerned to hear about your frustration regarding an unexpected charge after returning your car.
We want to assure you that TopCar never applies hidden fees. In many instances, what appears to be a new charge post-rental is actually the initial car hire deposit or excess protection hold being processed or delayed by certain banking institutions, which can take a few business days to clear and show up correctly in your statement.
To investigate your specific case and provide you with an immediate and clear explanation, we kindly ask you to contact our Customer Service care team directly at topcar.es/en/contact, referencing your contract or booking number.
We submitted through Trustpilot a request so that you could provide us more information but we have not received an answer. Because of this, unfortunately we cannot identify your rental based on your username alone, so we have not been able to carry out an investigation in order to find solutions or clarify the situation.
We would love the opportunity to review this for you.
Best regards,
The TopCar Team
Everything was easy and simple
Everything was easy and simple. Absolutely will use again
May 28, 2026
Unprompted review
Reply from TopCar
Thank you so much for your loyalty! We love knowing that your car hire experience in the Canary Islands was easy and simple. The TopCar team will be delighted to welcome you back on your next holiday!
Rental was good, deposit has issues
- The rental experience was good overall. It was easy to drop off the car and the car was in a good condition.
- The waiting time at the airport on the pickup day was longer than I expected (around 1 hour).
- I was waiting for 1,200 EUR deposit that took 3 months to get back due to an issue with the bank. I would have appreciated if TopCar would have only blocked/authorized the deposit value instead of taking it from the account. TopCar was able to resolve the issue after posting a review on Trustpilot.
May 30, 2026
Unprompted review
Reply from TopCar
Dear Philipp,
Please accept our most sincere apologies for the distress and lack of direct communication you have experienced. Following our corporate values of integrity and transparency, we have thoroughly investigated your case to provide you with immediate clarity.
First, we deeply regret that due to an internal system error, your inquiry was closed prematurely without a proper response from our team. This does not reflect the high standard of service we strive for at TopCar.
Regarding the refund of your deposit, due to a technical issue with the counter terminal, the refund could not be completed by our team in Tenerife when you returned the vehicle. The issue had to be reported to our administration team so they could immediately request the bank for a manual refund, which was successfully processed and cleared from our accounts on March 19th, 2026.
About a month ago, when your booking intermediary contacted us regarding this matter, we promptly provided them with the official bank transfer receipt. We strictly assumed that this documentation had already been forwarded to you to assist in claiming the funds directly from your financial institution, as the money has definitively left TopCar.
Our Customer Service team has just reached out to you directly to ensure you personally receive these bank receipts and transaction codes. We are fully committed to helping you resolve this with your bank, and we kindly ask you to check your inbox so we can follow up closely. Thank you for your patience, and we hope to restore your trust in our car hire service in the Canary Islands.
Best regards,
The TopCar Team
Back to CICAR I go...
I have been a customer of CICAR for a number of years after being burned by GoldCar around a decade ago, but decided it was time to try another car rental company on Tenerife. Enter TopCar...
When we arrived we were told that the car we had booked (an EV) was not available, despite the booking being confirmed. We were then told we would have to take a hybrid or similar, and come back in a day or two to collect an EV. I think the gentleman could see the look on my face immediately, so magically within 5 minutes they DID actually have an EV available in the category we had booked...
However, the car was not then handed to us for a further hour and 7 minutes after being 'cleaned' - and I really do use that word lightly - when we were told it would take no more than 10-15 minutes. Also, the amount of damage on the car we were given was incredible! Every single panel with medium/heavy damage, every wheel scuffed, so on and so forth. We get on the TF-1 and the vibration through both the steering wheel and seats was laughable - don't think any of the wheels had been balanced in quite some time. Could actually see my body and hand rattling around!
In regards the deposit: this is the only rental company I know that actually TAKES the deposit from your card, rather than blocking it, so when it comes to return of the deposit (which we did receive back in full, surprisingly) you are left with having to deal with the exchange rate from Euros back to your own currency. I find this a bizarre practice which makes what could be a very financially economical car rental, much less so.
Don't be attracted to TopCar by lower rental rates, the mentions of their desk queues being lower than other rental companies, and an apparent moden fleet. There's evidently a reason the queues are lower...!
Would I use them again? No. Will I run back to CICAR with my tail between my legs? Yes.
May 16, 2026
Unprompted review
Reply from TopCar
Dear Jonathan,
Thank you for sharing your feedback with us. We sincerely apologize that your recent car rental experience in Tenerife did not live up to your expectations.
We would like to clarify that our team’s intention was never to mislead you. When a specific vehicle category faces logistical delays due to a late return from a previous rental, our standard procedure is to offer an immediate alternative to get you on the road without delay. In your case, our staff worked diligently to speed up the preparation of the EV you originally requested so you wouldn't have to compromise on your choice, though we deeply regret that the cleaning and preparation took longer than promised.
Regarding the aesthetic damages, please rest assured that they were registered in our system. While cosmetic imperfections sometimes take longer to repair due to workshop availability and high demand in the Canary Islands, our fleet undergoes strict safety checks. However, we take your note about the highway vibration very seriously and our maintenance team is already inspecting the vehicle.
Lastly, regarding the deposit, we are transparent about this on our terms, website and FAQs. For future peace of mind and to fully eliminate the deposit, we always recommend our Super Cover (SCDW).
We hope you will give TopCar another opportunity in the future to show you the true quality of our service in the Canary Islands.
Kind regards,
The TopCar Team
Advertisement
Easy uncomplicated booking process…
Easy uncomplicated booking process followed by simple collection of paperwork , payment and detailed explanation of where car was parked and where to return car.
May 5, 2026
Unprompted review
Reply from TopCar
Thank you so much for your feedback! We are delighted to hear that you found our booking and collection process so simple and smooth. Efficiency and clarity are key to our car hire service in the Canary Islands. We hope to see you again soon!
I've been using this company for four…
Fuerteventura, airport. I've been using this company for four years now. My last rental was with full insurance for three weeks. I booked online in advance; the process was quick and easy, and I had the option to cancel the car rental without penalties or fees. The price was very impressive, considering it was affordable. The paperwork took about ten minutes, even though there was another client before me.
While using the car, there were no issues. Returning the car after the rental period ended took five minutes.
In all the times I've rented cars from this company, the service has always been excellent – fast, high-quality, and polite.
April 19, 2026
Unprompted review
Reply from TopCar
Dear Mr Golubev,
Thank you for being a loyal customer for four years! You are a very valuable customer to us. We are glad that our transparent prices, flexible cancellation policy, and fast service met your expectations once again. It is a pleasure to be your choice for car rental in the Canary Islands. See you next time!
Booked Dacia Duster got Citreon C3
Booked Dacia Duster got Citreon C3. Collecting the car from Lanzarote airport the lady said to take pictures of all the damage, no wait, you have super insurance so you don't need to. The car was covered in dents, scratches, scrapes, chipped paint and damage. I couldn't possibly take pictures of all the damage as there was no panel without damage. Accelerating from 15kph to 50kph the engine rattled to the point that I wondered if it would drop out. The car was a shed on wheels and probably the worst in the Top car fleet. I have used Top Car the last 4 years and I have previously given their cars an excellent rating but, sadly, this is not one of them. The car has done over 65000 km and drives like it has. I am going to Lanza in September and have a car booked through Top Car again so I hope the next one is back to their usual standards.
May 13, 2026
Unprompted review
Reply from TopCar
Dear Paul,
Thank you for taking the time to share your feedback regarding your recent experience with TopCar rent a car at Lanzarote Airport.
First and foremost, I want to extend our most sincere apologies. At TopCar, we take great pride in our fleet and our service quality, which is why reading your comments about the car you received truly saddened us. Even though the Citröen C3 is a model within the same category you booked, it is clear its overall condition did not meet the high quality standards we aim to deliver. We have already addressed this with our Lanzarote fleet management team to ensure it remains an isolated incident.
As a family-oriented car rental company in the Canary Islands, our priority is always the comfort and satisfaction of our guests. We are incredibly grateful for your continued loyalty and for choosing us again for your upcoming holidays this September.
We have already contacted you directly via email to fully resolve your requests and ensure you have a much better experience this time.
We look forward to welcoming you and your family back to Lanzarote and delivering the flawless holiday experience you deserve.
Warm regards,
The TopCar Team
Everything was perfect!
May 22, 2026
Unprompted review
Reply from TopCar
Dear Frederick:
Thank you so much for your perfect rating! We are thrilled to know that everything went smoothly during your time with us. Providing a perfect car rental experience is what we strive for every day. We look forward to welcoming you back to TopCar for your next car hire in the Canary Islands! Safe travels!
Advertisement
I have used TopCar services in the Lanzarote
I have used TopCar services in the Canary Islands for the third time and once in Italy.
May 22, 2026
Unprompted review
Reply from TopCar
Dear Peter,
Thank you so much for choosing TopCar for your trips to the Canary Islands! We’re so proud to know that we’re your go-to choice in the archipelago. Regarding your comment, we’d like to clarify that our car rental service currently operates exclusively in the Canary Islands, so you may have confused us with another company during your experience in Italy. We’re thrilled to know that you always choose us when visiting the Canary Islands, and we’re already looking forward to welcoming you on your next visit. Thank you for being part of the TopCar family!
Kind regards,
The TopCar Team.
Beware and do not book
Beware, if you are about to click book now with TOPCAR then read this first.
We booked a car rental with TopCar and added full
cover for all coverage. Upon arrival the wait yondesm was long but that is normal. They made me use a credit card even though it states you can use debit card with full cover but agent advised that even with full cover and dept card you must pay €200 deposit.
The first car these clowns gave use was a Citroen berlingo and was filthy with sand everywhere inside and out. Baby car seat was filthy. We took the car as was told nothing else availed. Upon arrival at our hotel my 6 year old son said daddy look at the tyre. There was cords coming out of the tyre. I called Tovar immediately and they said drive slow and bring car back in the morning. So great start to holiday.
We arrived back with car at airport next day and were told that it is not so bad. I attach photos for all to see. They gave us a Citroen jumpy. Seems ok at first. We then next day took a trip to popcorn beach and upon arrival car lost all power and stop car engine fault appeared which I attach photos of.
I contacted TopCar and they said we cannot drive the car and must pay them a deposit of €1,200 before they will tow the car and bring us to airport. Absolute scammers and thieves with blackmail tackticks to get tourists. I then said this is enough you put my family in DANGER 2 times
In 2 days. I left the car in parking and called a taxi. We are here with 1 year old baby and 6 year old boy. This is rediculous to treat customers like this. After taking taxi to airport I have back keys to
Topcar and they said they won’t refund me and tow car away.
I went to autoreisen which was super and helped in every way. Car was pristine clean and
Cost half the price of these topcar scammers.
I sent email to TopCar and no reply until WhatsApp message today stating that I must pay €98 for towing because their mechanic says car is fine. So they state car with loss of power and engine failure stop car is a perfect car to rent in their fleet and you must ignore those lights. Absolute clowns and scammers. Bravo topcar bravo for this scam.
Pleas ddo t put your family in DANGER and rent elsewhere
May 20, 2026
Unprompted review
Reply from TopCar
Dear Adrian,
Thank you for taking the time to share your experience.
At TopCar, the safety of our customers and their families is our highest priority, and we are genuinely sorry to learn that your experience caused frustration and concern.
After reviewing your case carefully, we would like to clarify several points.
Firstly, we sincerely apologize for the condition of the tyre on the first vehicle. This clearly fell below the standards we aim to provide, and appropriate corrective measures have been implemented internally.
Regarding the coverage and the deposit: We would like to clarify that as stated on our website, when hiring with our Super Cover, credit cards require no deposit, but debit cards carry a standard €200 deposit as a guarantee.
Concerning the second vehicle, when you contacted us regarding the warning light, our replacement procedure and temporary security deposit requirements were explained in accordance with our rental conditions while the vehicle could be assessed. Our technical inspection has since confirmed that the vehicle’s engine and power systems were operating correctly.
That said, we fully understand that experiencing a warning light during your trip created understandable concern and inconvenience.
For this reason and acknowledging the poor start to your rental experience, our Customer Service Manager is contacting you directly to confirm a full refund of your rental and the cancellation of the towing fee as a gesture of goodwill.
We regret that your experience did not reflect the service standards we strive to deliver and appreciate the opportunity to review and learn from your feedback.
We hope you can give our Canary Islands car hire service another opportunity in the future to show you our true standards.
Kind regards,
Had to wait for a pre booked car and…
Had to wait for a pre booked car and already checked in for one hour. Don’t think that’s acceptable
Furthermore they try to convince you to pay extra for additional stuff. Never again.
May 22, 2026
Unprompted review
Reply from TopCar
Dear Julia,
Thank you for sharing your feedback. We sincerely apologize that your car rental experience did not meet your expectations and that you encountered an unusual wait time.
At TopCar, we strive to provide a fast and transparent car hire service in the Canary Islands. Although our online check-in speeds up the data collection, current regulations and our general terms require our staff to physically verify your original documents (driving license and passport) and payment method before signing the agreement and handing over the keys. Occasionally, simultaneous flight arrivals at the airport can cause high traffic peaks, leading to longer lines at the counter.
Regarding our optional extras, our sales policy is based on providing transparent advice; our staff informs customers about options such as Super Cover (SCDW) with the sole purpose of helping them understand how to waive or reduce the deductible under Basic Coverage and travel with complete peace of mind—it is always a 100% voluntary choice.
We have been unable to locate your rental agreement using your profile details. We kindly invite you to contact us at topcar.es/en/contact with your booking number so we can investigate what happened directly with the branch team.
Sincerely,
The TopCar Team
Great car
Great car. Nice and clean. Drove nicely around those roads. Easy pick up and drop off at the airport. Fantastic service. 😀
May 20, 2026
Unprompted review
Reply from TopCar
Dear Dave,
Thank you so much for your fantastic review! We are thrilled to hear that you enjoyed driving our car around the island roads. Our main goal is to provide an easy and stress-free airport rent a car experience from pick-up to drop-off. It was a pleasure having you as our guest, and we look forward to welcoming you back for another smooth ride with TopCar on your next visit to the Canary Islands!
Best regards,
The TopCar Team
Advertisement
The battery went flat when we arrived…
The battery went flat when we arrived at the hotel, the very next day after receiving the car, and then I was told I cannot get my deposit back until the mechanic says that it was not my fault. (This was already after a week of them receiving the car) When we got to the car in the beginning from TopCar, it was on and started, so that already says that there was a battery issue...
May 12, 2026
Unprompted review
Reply from TopCar
Dear Bradley,
We are really sorry to hear that this situation caused you stress during your holiday.
To clear the air and be totally transparent with you, our maintenance team thoroughly tested the car's battery and entire electrical system as soon as it arrived, and everything was actually in perfect condition.
Regarding the deposit, it is never our intention to hold onto it. However, since the basic insurance was chosen, roadside assistance and towing aren't covered unless you add our Super Cover (SCDW). Because of this, our team had to follow the standard procedure.
For future visits, we highly recommend our Super Cover protection, which completely waives the deposit, ensuring a seamless and worry-free experience.
Best regards,
The TopCar Team
I am very dissatisfied with the work of TOP CAR Gran Canaria
Dear Top Car and readers.
I was going to write a negative review about Top Car's money refund. However, this misunderstanding was not TOP CAR's fault, but apparently my bank, which does not accept money ... maybe there were some difficulties with the correspondence, but in the end TOP CAR fulfilled its obligation, so I withdraw my negative opinion and fully responsibly declare that I TRUST TOP CAR and am grateful to THEM for the service.
I will definitely use TOP CAR's service again in the future without hesitation
February 18, 2026
Unprompted review
Reply from TopCar
UPDATE: Dear Egidijus, we have sent several emails to you. The first one was sent on the 20th of March, we have just re-sent you this first email. If you did not receive the first email it is either due to an incorrect email address or that it ended in your spam folder. We are really trying to help you solve this issue, as according to our bank records the money was refunded. I have been informed you have replied to our last emails, I really hope this matter gets clarified and resolved soon.
Dear Customer,
Thank you for sharing your feedback. At TopCar, we deeply value honesty, transparency, and the satisfaction of our clients, which is why we would like to clarify what happened with your car rental at Gran Canaria Airport.
First, regarding the vehicle, our fleet availability relies on categories rather than specific models. You booked a Group B (manual) and were provided with a Group AA (automatic). While this model is slightly more compact, automatic vehicles feature a higher market value and rental rate on our website.
Regarding the €200 deposit, our TopCar terms and conditions and website FAQs state that while our Super Cover insurance removes the excess for credit card holders, a standard €200 security deposit is mandatory for all rentals processed with a debit card as a guarantee.
We would like to reassure you that TopCar strictly honored its word: you returned the vehicle on March 1st, 2026, and our team successfully processed the €200 refund on March 3rd, 2026, just two days later. Please note that the time it takes for this credit to reflect on your account depends entirely on your bank's processing times. Additionally, our customer service department formally replied to your internal inquiry on March 20th, 2026, confirming the transaction was correctly processed on our side. Please check your inbox and let us know if you did not receive this answer, as this might mean the email you provided when opening your case was incorrect.
We remain at your disposal at www.topcar.es/en/contact if you need further assistance.
Best regards,
The TopCar Team
UPDATE: Dear Egidijus, we have sent several emails to you. The first one was sent on the 20th of March, we have just re-sent you this first email. If you did not receive the first email it is either due to an incorrect email address or that it ended in your spam folder. We are really trying to help you solve this issue, as according to our bank records the money was refunded. I have been informed you have replied to our last emails, I really hope this matter gets clarified and resolved soon.
Good Experience with TopCar
We had a really good experience with TopCar at Lanzarote Airport. Booking Process was straight forward. The pickup process was straightforward (had to wait 10mins for delivery)and the staff were friendly and helpful, getting us on the road quickly with no hassle.
The car we received was clean, modern, and in excellent condition, exactly what we needed for getting around the island comfortably. The 2 infant seats that we booked were perfect and clean. Driving was easy and fuel efficiency was great, which made exploring Lanzarote even better.
Drop-off was just as simple and efficient, with no delays or issues. Overall, the service felt professional and well organized.
We would definitely use TopCar again for a return trip to Lanzarote and would recommend them for good value and reliable service.
April 25, 2026
Unprompted review
Reply from TopCar
Thank you so much for taking the time to share such a detailed and wonderful review of your experience at Lanzarote Airport!
We are thrilled to hear that everything went so smoothly, from the straightforward booking and quick 10-minute pickup to the seamless drop-off. It is especially great to know that the infant seats were perfectly clean and ready for your little ones, as we know how important comfort and safety are for family trips.
Knowing that our modern fleet helped you explore the beautiful landscapes of Lanzarote comfortably and efficiently is the best reward for our team.
Thank you for your high recommendation and your trust in TopCar. We look forward to welcoming you and your family back on your next return trip to the island! Safe travels!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.