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TopCashback Australia Reviews 

328
•
TrustScore 4.5 out of 5

4.4

Cashback Provider
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Review summary

Created with AI, based on recent reviews

Evaluating 249 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently find the process easy and straightforward for earning cashback on everyday purchases, appreciating the significant savings and excellent value for money. Many people report receiving hundreds or even thousands of dollars back, highlighting the service's reliability and effectiveness. The overall user experience is frequently described as positive, with consumers recommending the platform for its ease of use and consistent payouts. However, some customers also noted that the pending times for cashback can be long or unclear. Additionally, a few other people also felt that some cashback was not tracked, declined, or never paid out, leading to frustration and disappointment.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, consistently describing it as easy to use, simple,... See more

Payment

Customers had ambiguous experiences with payment, with many finding the process of buying gift cards and... See more

Website

Clients share ambiguous opinions on the website, with some reviewers finding it easy to navigate and use,... See more

Refund

Customers consistently note ambiguous experiences with refund, with many expressing frustration over declined... See more

Value for money

Reviewers mention positive feedback about value for money, consistently highlighting how easy it is to save... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Much much much better than ShopBack! The cashback percentage is generally higher and I haven’t received any rejections yet. However, the pending time is less clear than ShopBack but I don’t think it’... See more

Rated 5 out of 5 stars

Great site. I’ve legitimately saved thousands on big tech item purchases over the years and they’ve always come through approved. It just takes time —many weeks/months. I’ve also successfully had untr... See more

Rated 5 out of 5 stars

Definitely the best cashback site in Australia. Recently had a cashback that did not track due to a DOA laptop from Lenovo, I got assistance from an amazing rep which promptly sorted out the issue wit... See more

Rated 5 out of 5 stars

This has been an easy way to get a little back from my usual spending - it's great that there's no restrictions on the amount you can withdraw once the cash has been verified. So far the experience ha... See more

Company details

  1. Cashback Provider

Written by the company

Over 22 million people worldwide are already saving with TopCashback. That is why we have set ourselves the goal of bringing you the best cashback rates in Australia so that you can save money when shopping online. Earning cashback is easy. Simply sign in (or join), search for your favourite merchant and click through to their website. That's it! From there you can shop as normal on their website.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

328 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.4

All reviews

(328)

249 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

I love Top cashback

I love Top cashback, they have the best rates, the app is well laid out, simple to use and works well, I have had no problems receiving my cash back and it is in a timely manner, highly recommend.

March 31, 2026
Unprompted review
Rated 5 out of 5 stars

Top Cash Back - Tops

There are a wide variety of businesses that you can obtain discounts through Top Cash Back and when I have needed assistance the service with issues has been prompt and solved the problems.

March 27, 2026
Unprompted review
Rated 1 out of 5 stars

3 month wait for cashback is false advertising

Purchased shoes via Topcashback site at Sketchers back in January and I’m still waiting for my cashback. Specifically purchased them through the site for the cashback. Queried this and was told it will take up to 3 months as it’s currently sitting with the retailer. Every time i check the it’s still pending.
My friend never received their friend referral either.
I would definitely suggest steering clear of this scam.

January 23, 2026
Unprompted review
TopCashback Australia logo

Reply from TopCashback Australia

Hi Trudy Ng,

Thank you for reaching out with your feedback.
We confirm as stated on our site that the cashback process is estimated to take up to 12 weeks and sometimes more for some retailers. To get an exact estimate for every transaction, you would need to click on the plus button in front of the transaction on your account and you would have the exact estimate as provided by the retailer when the transaction will become payable.

Regarding your friend's referral, if they are the ones that referred you, then as stated on our site, their bonus will be credited to their account when you successfully earn up to $10 in cashback excluding bonuses.

If you need further clarification on these, feel free to raise a support ticket and the team will further clarify you.

Thank you once again for your feedback.

Best Regards,
The TopCashback Team.

Rated 1 out of 5 stars

Ten days no joining bonus.

Ten days no joining bonus.

March 12, 2026
Unprompted review
TopCashback Australia logo

Reply from TopCashback Australia

Hi Zak Vujovic,

Thank you for your feedback.
However, there may have been a misunderstanding regarding our sign-up bonus terms. While members become eligible for the sign-up bonus upon signing up, the bonus itself is not awarded instantly. In order to receive the bonus, the required cashback threshold must first be reached, as outlined in our terms and conditions.
For full details, please refer to our Sign-Up Bonus Terms and Conditions here: https://www.topcashback.com.au/dyn/tafterms-jan-dec26/

We hope this clarifies how the sign-up bonus works.

Best Regards,
The TopCashback Team.

Rated 5 out of 5 stars

The app is so Back in seamless silk

The app is so seamless, saving my plastic. On the go, on the chill, on the grill, getting our thrill on Blueberry Hill, kaching goes the till...Gettin paid gettin laid gets yo made for the grade Homey. 'Baby Got TopCashBACK'...

March 9, 2026
Unprompted review

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