TopCashback Australia Reviews 

328
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 249 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently find the process easy and straightforward for earning cashback on everyday purchases, appreciating the significant savings and excellent value for money. Many people report receiving hundreds or even thousands of dollars back, highlighting the service's reliability and effectiveness. The overall user experience is frequently described as positive, with consumers recommending the platform for its ease of use and consistent payouts. However, some customers also noted that the pending times for cashback can be long or unclear. Additionally, a few other people also felt that some cashback was not tracked, declined, or never paid out, leading to frustration and disappointment.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, consistently describing it as easy to use, simple,... See more

Payment

Customers had ambiguous experiences with payment, with many finding the process of buying gift cards and... See more

Website

Clients share ambiguous opinions on the website, with some reviewers finding it easy to navigate and use,... See more

Refund

Customers consistently note ambiguous experiences with refund, with many expressing frustration over declined... See more

Value for money

Reviewers mention positive feedback about value for money, consistently highlighting how easy it is to save... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Much much much better than ShopBack! The cashback percentage is generally higher and I haven’t received any rejections yet. However, the pending time is less clear than ShopBack but I don’t think it’... See more

Rated 5 out of 5 stars

Great site. I’ve legitimately saved thousands on big tech item purchases over the years and they’ve always come through approved. It just takes time —many weeks/months. I’ve also successfully had untr... See more

Rated 5 out of 5 stars

Definitely the best cashback site in Australia. Recently had a cashback that did not track due to a DOA laptop from Lenovo, I got assistance from an amazing rep which promptly sorted out the issue wit... See more

Rated 5 out of 5 stars

This has been an easy way to get a little back from my usual spending - it's great that there's no restrictions on the amount you can withdraw once the cash has been verified. So far the experience ha... See more


Company details

  1. Cashback Provider

Written by the company

Over 22 million people worldwide are already saving with TopCashback. That is why we have set ourselves the goal of bringing you the best cashback rates in Australia so that you can save money when shopping online. Earning cashback is easy. Simply sign in (or join), search for your favourite merchant and click through to their website. That's it! From there you can shop as normal on their website.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

328 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 1 week

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4.4

All reviews

(328)

249 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Totally fraud

Totally fraud, never got a cash back for the eligible transaction. Requested for missing cashback, never heard back from them. This was the first and last transaction through Topcashback.

December 8, 2025
Unprompted review
TopCashback Australia logo

Reply from TopCashback Australia

Hi Saab Deep,

We’re sorry to hear about your experience and understand how frustrating it is when cashback doesn’t track as expected. Missing cashback claims must be reviewed and confirmed by the retailer or network, and response times can vary.
If you submitted a claim, we assure you the team is actively chasing the retailer for your cashback and every update is put on your account. If you’re willing, please contact us again at contact@topcashback.com.au with your account email so we can point you in the right direction of where to find the update on your claim.

We appreciate you sharing your feedback.

Best Regards,
TopCashback Team.

Rated 5 out of 5 stars

Fix your 2FA to use TOTP or Passkeys, FFS!

Yet another shitty website that requires you to provide personal information (Best Man or Maid of Honour) rather than proper Two Factor Authentication to verify who you are. At least they give you cash back and are happy if you provide them with a random string of 16 characters including special characters for the name of your best man.

January 19, 2026
Unprompted review
Rated 5 out of 5 stars

Topcashback Australia is fantastic!

Topcashback Australia has to be the best cashback site I have ever used! They have the highest percentage of cashback out of their competitors. I also got a bonus $50 when I signed on! I also love how I don't have to reach a minimum amount in my account to be able to cash it out. This really is money for nothing!

January 13, 2026
Unprompted review
Rated 4 out of 5 stars

I Love TopCash. Literally the highest rates returned.

I Love TopCash, it’s the first place I check, in fact while technically Niche (while others favour only certain cards even if you pay for premium, and a lot of the stores available on other sites aren’t the quality I’m personally after (poor man pays twice as they say). TooCash tends to have the most significant and expansive cashback offers. The single and only thing that makes me use similar sites (whom I personally detest and would love to delete) is unfortunately the CashBack on TopCash is so unbelievably slow (and I’m sure that’s the vendors fault not yours as you can’t choose when and what they approve) I unfortunately use the other sites significantly more even though I detest them. they’re just faster, and I would be lying if I didn’t say their silly little promos draw me in. I’ve been with these guys for a while (talking a year or almost and I’m still waiting on vendors to approve purchases that other sites approve in a day. However overall, to that exclusion I’d use TopCash exclusively if those things were possible

January 3, 2026
Unprompted review
Rated 4 out of 5 stars

I wanted to rate this a 1 star because…

I wanted to rate this a 1 star because in 2025 I cannot believe it takes THREE MONTHS for two organisations to validate a transaction between their e-commerce platforms. My mind drifts to the size of the float they have with this, the overnight market rates and other opportunities that platforms have with other people's money. But I gave it 4 stars because we eventually actually got our money, as I had written this off as a "war of attrition" scam - and we had given up! Kudos to the organisation for persevering, I suspect, with the glacial inertia of the Woolworths organisation and delivering us what you promised. I can't say I will ever be bothered again, but I did like the little surprise delivered to our inbox. Merry Xmas to you as well!

September 25, 2025
Unprompted review

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