Topgadgetsuk Reviews 

576
•
TrustScore 1.5 out of 5

1.6

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Rated 1 out of 5 stars

Ordered from CarbonKleen "Peeps" on August 7th -have not received them and already paid. Have NOT any reply from them - what should I do? Thank you - shall NEVER order from TOPGadget again - total sca... See more

Rated 1 out of 5 stars

When you place the order there is no confirmation that order has been received or any communication whatsoever ever, though account is debited. the product took more than three weeks to arrive. Produc... See more

Rated 1 out of 5 stars

Places order on 11th recieved no tracking info. Contacted company on several occasions with no response. When the case did finally arrive it was nothing like what I ordered, the colour is incorrect, t... See more

Rated 4 out of 5 stars

This cover for my Samsung tablet is easy to fit and use. I like the ease which it changes from portrait to landscape and back, which makes viewing videos simple. The only slight niggle is the grooves... See more

Company details

  1. Cell Phone Accessory Store
  2. also in
  3. Electronics Store

Information provided by various external sources

TopgadgetsUK, Sale On iPad Air iPhone 6 Samsung Tablet Cases. USB Networking Routers Switches Also Available On Free Delivery Within UK


Contact info

1.6

Bad

TrustScore 1.5 out of 5

576 reviews

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1.6

All reviews

(576)

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Rated 1 out of 5 stars

AVOID AT ALL COSTS

website has no phone number so all communication is by email. The item I ordered was stated as ex-stock so after 7 days I emailed as it had not arrived, I was then told it would be in the post asap!. after another 7 days I chased again and was offered an alternative product or a refund. I chose the refund but have not received anything after 7 days. I cannot believe this company has stock and probably operates out of a bedroom AVOID AT ALL COSTS

On 14/7/20 recieved my refund. If you want to order email BEFORE YOU ORDER otherwise you may have a similar experience as me.

July 13, 2020
Unprompted review
Topgadgetsuk logo

Reply from Topgadgetsuk

Hi sorry for the inconvenience caused we offered refund as the item wasn’t in stock
Thanks

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Rated 5 out of 5 stars

Wireless keyboard

Simple, practical keyboard. Uses AA batteries so no charger fuss. Makes it totally portable. Comfortable to use. Service was excellent. I would recommend this supplier.

July 10, 2020
Unprompted review
Rated 1 out of 5 stars

Pointless waste of time and money. AVOID

3 week delivery wait for product that doesn't fit. Samsung S8 screenguard that doesn't even attach to the curve of the screen.
Edit; in response to seller's reply, that's rubbish, what you sent out wouldn't fit an S8 or an S8+. What you should do is give a total refund for your 10p Chinese rubbish

July 8, 2020
Unprompted review
Topgadgetsuk logo

Reply from Topgadgetsuk

Hi sorry for the inconvenience caused your order was for the s8 screens but you have s8plus

Rated 1 out of 5 stars

TOTALLY DISSATISFIED.

I wouldn’t even give this seller one star but had to choose something to continue.
I bought, on 18th June, a phone cover. The web page suggested 4-5 day turnaround. After 1 week I texted the web site phone number as the number was not answered. I was advised that the parcel was being sent by Royal Mail 2nd class mail but now on 05/07/20 this phone cover has still not arrived and there has been no reply to further text messages.
IS THIS SELLER A CON ARTIST. PERFORMANCE WOULD CERTAINLY SUGGEST IT.

July 5, 2020
Unprompted review
Topgadgetsuk logo

Reply from Topgadgetsuk

hi please confirm your full details so i can see the issue with the order and refund you if i have to
thanks

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Rated 1 out of 5 stars

Didn’t send the right cover and no…

Didn’t send the right cover and no screen protectors which where paid for

July 5, 2020
Unprompted review
Topgadgetsuk logo

Reply from Topgadgetsuk

hi the item bought was for the Samsung a20 not a20e as you expected according to the order the item was correct
thanks

Rated 2 out of 5 stars

There were issues

No conformation email, I emailed them after a couple of weeks with no response. Eventually got an answer saying they will look into it. A case arrived that same day but not the £14.99 one I ordered, instead it i had a different phone case with an invoice for £3.95 with it. Used them before with no issues but at the moment I'd not recommend
Update- we exchanged emails (before they replied on here) and I was asked to keep the wrong case and accept a refund of £4 which I replied to with a refusal and havent had a reply as yet.
Update 2: paypal refund received after I raised a dispute and asked to remove my negative review. Thank you.

July 2, 2020
Unprompted review
Topgadgetsuk logo

Reply from Topgadgetsuk

please kindly email us so we can help you get refunded
thanks

Rated 1 out of 5 stars

Never received confirmation email but…

Never received confirmation email but took payment. Contacted several times eventually promised would receive with 48 hours but still no order.

June 29, 2020
Unprompted review
Topgadgetsuk logo

Reply from Topgadgetsuk

hi the replacement was sent the very next day
thanks

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Rated 4 out of 5 stars

Good service

Good service. Had to email to ask for confirmation of my order and had to chase it up afterwards (putting it all down to the Covid situation). Got a confirmation with assurance of a time frame for the item being sent, and it was bang on. Will recommend.

June 22, 2020
Unprompted review
Rated 2 out of 5 stars

Unhappy customer!

I ordered an item on 11/5, chased it on 19/5, received wrong item 23/5, complained again & eventually received originally ordered item 10/6, only to find it didn't fit the amp it was intended for!
Have now given up with this company & ordered elsewhere & within 24hrs of order, it was dispatched. Expecting delivery this week.

June 14, 2020
Unprompted review
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Rated 5 out of 5 stars

Phone case

Phone case arrived quickly given the circumstances. It had a small fault and the after service was excellent, prompt and efficiently dealt wth by Aamir as he gave me options to sort the issue out. Will shop with them again.

June 9, 2020
Unprompted review
Rated 5 out of 5 stars

Great product

Great product. Was quite sceptical when ordering but I'm really pleased with the phone cover. It's very easy to put on and off. Quality phone protection. Qiuck ordering pricess and delivery. Thank you!

June 8, 2020
Unprompted review
Rated 2 out of 5 stars

The phone case is ok but the buttons…

The phone case is ok but the buttons don’t really work well under the case.

Service wise, it took 2 weeks to come and when it did show up, it was in the wrong colour. I emailed about this and they never replied. Wouldn’t personally use again.

June 8, 2020
Unprompted review
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Rated 2 out of 5 stars

Ordered and paid for 2x fitness trackers. Got 1.

Ordered and paid for 2x fitness trackers For myself and my partner. Only one arrived. I immediately emailed and got a response within a few hours saying they would “look into it”. A week later and follow up emails and the missing device did appear eventually.

June 6, 2020
Unprompted review
Topgadgetsuk logo

Reply from Topgadgetsuk

hi sorry for the delays
we make sure to resolve this issue ASAP
thanks

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