TopStack Resume Reviews 2,492

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 374 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional service, highlighting their professionalism, responsiveness, and ability to craft high-quality resumes and cover letters. Many people found the user experience to be excellent, appreciating the quick turnaround times and the significant improvement in their application documents. However, some people were dissatisfied with the service, mentioning issues like incorrect spelling, formatting problems, and a lack of inclusion of requested skills. A few customers also reported a lack of progress with job applications and concerns about the efficiency and accuracy of the "Apply for Me" service, leading to a feeling of non-existent return on investment.

What people talk about most

Staff

Reviewers mention positive feedback about staff. Many customers praise the professionalism, efficiency, and... See more

Service

Customers had positive experiences with service, often praising the professionalism, efficiency, and... See more

User experience

Reviewers highlight positive aspects of user experience, with many expressing satisfaction with the quick,... See more

Response time

Customers consistently note positive experiences with response times. Reviewers frequently praise the quick... See more

Quality

Clients share positive opinions on quality, consistently praising the high standard of the final products.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My husband suggested that I get a resume writer to review my resume because my contract suddenly ended. I was hesitant at first. However, this was the best decision I could have ever made for myself.... See more

Company replied

Rated 5 out of 5 stars

I'm trying to initiate a complete career change and had no idea how to highlight my past career expierence into my resume to get into a new field. I came back to TopStack after Eileen put together a f... See more

Rated 5 out of 5 stars

James listened to my needs and reviewed my information. He produced a useful CV, Cover Letter and Linkedin Profile - by section. I paid for expedited support and James certainly provided that. I am... See more

Rated 5 out of 5 stars

I redid my resume multiple times in the last 6 years, and never got even close to the resume or cover letter quality Y*S**kia K**g provided. It was definitely worth the money, and I will probably requ... See more


Company details

  1. Resume Service
  2. Career Coach
  3. Career Guidance Service
  4. Employment Consultant

Written by the company

TopStack Resume is one of the fastest growing career services companies, serving clients in all U.S. states and Canada. It provides resume writing, cover letter writing, and LinkedIn profile updates through TopStack Resume; and it provides career consulting services through TopStack Careers. We are headquartered in Cary, North Carolina, with professional writers and consultants working in various locations across the United States. Our services are geared towards helping our clients succeed during transitional periods in their professional careers.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 26% of negative reviews

Typically replies within 1 week

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Rated 4 out of 5 stars

It's a great resume

It's a great resume; the problem lies in having to adjust it for every specific job, ensuring keywords match. Patti did a great job, though.

April 22, 2026
Unprompted review
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Reply from TopStack Resume

Tailoring for each role can definitely be the more time-consuming part of the process.

Glad to know Patti gave you a strong foundation to work from. That makes those adjustments a bit easier as you go.

Appreciate you sharing this, and wishing you the best with your search.

The TopStack Team

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Rated 5 out of 5 stars

Everything looks solid

Everything looks solid. I greatly appreciate the help.

April 20, 2026
Unprompted review
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Reply from TopStack Resume

Hi Rodney,

Really appreciate you sharing that. Glad everything came together in a way that felt solid and useful.

Wishing you the best as you put it to work.

The TopStack Team

Rated 5 out of 5 stars

Excellent Service highly recommend

My writer was very helpful, responsive, and knowledgeable. It was a very smooth and straightforward process. She quickly responded to my questions. The finished resume looked excellent and has been well-received so far.

April 15, 2026
Unprompted review
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Reply from TopStack Resume

Hi Mark,

Sounds like the process was smooth from start to finish, which is exactly how it should feel.

Great to hear the resume is already getting positive feedback, that is always a good sign.

Thanks for taking the time to share your experience, and wishing you continued success.

The TopStack Team

Rated 4 out of 5 stars

Exceptional Service — Molly Went Above and Beyond

I had a wonderful experience working with Molly. She was incredibly thorough and detail-oriented throughout the entire process — it was clear she took the time to carefully review my feedback and incorporate it with real attention and care. Her rigor and dedication to getting everything just right made a huge difference in the final result. My LinkedIn profile looks polished and professional, and I feel much more confident in my job search materials. If you're looking for someone who genuinely listens and delivers quality work, I highly recommend Molly!

April 13, 2026
Unprompted review
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Reply from TopStack Resume

Hi Sinda,

We truly appreciate your feedback! It sounds like Molly really took the time to dig in and get everything just right, which can make such a difference in how the final product comes together.

I am glad you are feeling more confident in your materials, especially your LinkedIn profile. That confidence going into your search matters more than people realize.

We appreciate the recommendation and are glad you had such a positive experience working with her.

The TopStack Team

Rated 5 out of 5 stars

Ashley was great in providing me with a…

Ashley was great in providing me with a clean/updated resume and cover letter in a short timeframe. She also provided me with information to update my LinkedIn profile. I highly recommend this company!

April 13, 2026
Unprompted review
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Reply from TopStack Resume

Hi Dan,

It sounds like Ashley really helped bring everything together for you quickly. Having your resume, cover letter, and LinkedIn all aligned makes a big difference when you are getting back into the search.

Thank you for the recommendation. We are glad we could support you through this process.

The TopStack Team

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Rated 5 out of 5 stars

Kevin was very responsive and…

Kevin was very responsive and professional. replying quickly

April 13, 2026
Unprompted review
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Reply from TopStack Resume

Hi Mona,

Quick, clear communication makes such a difference, so I am glad Kevin was able to be there for you in that way.

We appreciate you sharing your experience and are glad you chose to work with us.

The TopStack Team

Rated 5 out of 5 stars

Simplicity and she understood what to…

Simplicity and she understood what to highlight

April 10, 2026
Unprompted review
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Reply from TopStack Resume

Hi Melvin,

I am glad the process felt straightforward and focused on the right things. Knowing what to highlight can make all the difference, and it sounds like your writer really nailed that.

Wishing you the best as you move forward.

The TopStack Team

Rated 5 out of 5 stars

Great support was provided

Great support was provided, intime response, valuable deliverables

April 10, 2026
Unprompted review
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Reply from TopStack Resume

Thank you for sharing this. It is great to hear the support was there when you needed it and that everything was delivered in a timely way.

Glad the final materials were helpful, and wishing you the best moving forward.

The TopStack Team

Rated 5 out of 5 stars

The personal touch

I greatly appreciate the professionalism and personal touch. I would highly recommend your service to anyone.

April 10, 2026
Unprompted review
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Reply from TopStack Resume

I am really glad to hear the experience felt both professional and personal. That balance is something we care a lot about.

We truly appreciate the recommendation and are grateful you chose to work with us. Wishing you all the best moving forward. - The TopStack Team

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Rated 5 out of 5 stars

YaShekia King was super responsive


YaShekia King was super responsive, gave great advice, and my turnaround time was a week! I feel so much better about my resume and I'm ready to apply for jobs again and see the difference it makes!

April 9, 2026
Unprompted review
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Reply from TopStack Resume

This is great to hear. YaShekia really does a nice job staying engaged and making sure her clients feel supported throughout the process. I am glad that came through for you.

A one week turnaround and feeling ready to jump back into applications is exactly where we want you to be. That confidence going in makes a big difference.

Wishing you a lot of success as you get back out there.

The TopStack Team

Rated 1 out of 5 stars

Absolutely REGRET going with TopStack

Absolutely REGRET going with TopStack! Buyer BEWARE. HIGHLY DISAPPOINTED. I wish I had gone with my first choice, which was more expensive; however, it was voted the best resume writer.
Sincerely,
Deeply Disappointed

March 2, 2026
Unprompted review
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Reply from TopStack Resume

I am really sorry to hear this was your experience. We know how important this investment is, and it is never our intention for someone to walk away feeling disappointed. Your feedback matters, and we are always working to improve both our process and the experience we provide to our clients.

Rated 1 out of 5 stars

Immensely disappointed to find out my…

Immensely disappointed to find out my investments was generated by AI and not actually by a real Writer.

I ran my documents through an AI detector and it flagged the entire document. Not a single element was original.

January 22, 2026
Unprompted review
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Reply from TopStack Resume

I am really sorry to hear this and understand why that would be frustrating. We want to be very clear that all of our resumes are created and reviewed by real writers, and AI detection tools are not always reliable or accurate when it comes to this type of work. That said, your experience matters, and we take feedback like this seriously. We appreciate you bringing this to our attention and the chance to improve.

Rated 5 out of 5 stars

Appreciate the professionalism and…

Appreciate the professionalism and expediency with which resume writing was handled. Many of the aspects really like about the service, including not having to pay right away. Liked the communication with writer and ways to improve. Thank you.

April 4, 2026
Unprompted review
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Reply from TopStack Resume

Thank you so much for sharing this. We really appreciate it. I am glad to hear you had a positive experience and that the process felt smooth and helpful along the way. It is great to hear that the communication with your writer stood out and that you found the feedback valuable. That is something we put a lot of focus on. Wishing you the best of luck in your job search, and thank you again for trusting us to be part of it. -The TopStack Team

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Rated 5 out of 5 stars

I spoke to my resume writer to explain my situation because I already had my career. I’m retired looking to get back into the workforce.

I spoke to my resume writer to explain my situation. She was great! She listened to everything I said, understood where I was coming from and what I wanted to find. She didn’t rush me. I had my first draft within a day and my cover letter draft the next day. No revisions were needed, she nailed it. She was professional and explained how things work today when job hunting. I value my time with her greatly. If all writers are like mine, I highly recommend this company!

April 1, 2026
Unprompted review
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Reply from TopStack Resume

Thank you for taking the time to share this. I am really glad to hear you had such a positive experience with your writer. It sounds like she took the time to truly understand your situation and what you were looking for, which makes all the difference.

Returning to the workforce is a big transition, and it is great to hear you felt supported throughout the process and never rushed. Getting everything right on the first draft is always a great feeling.

Wishing you the best as you take this next step, and we appreciate you trusting us along the way.

-The TopStack Team

Rated 5 out of 5 stars

Great service

Great service! Ashley was amazing to work with.

April 3, 2026
Unprompted review
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Reply from TopStack Resume

Thank you for the kind words. I am so glad to hear you had a great experience working with Ashley. She is fantastic at what she does, and I will make sure your feedback is shared with her.

Wishing you all the best moving forward, and we appreciate you choosing us.

- The TopStack Team

Rated 5 out of 5 stars

Jamal was a great help

Jamal was a great help. He was very informed and provided detailed responses to all my questions and various concerns. He also took the time to provide me with extra resources to help me in my job search. But most importantly, he included a note to take it easy on myself with job searching.

March 31, 2026
Unprompted review
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Reply from TopStack Resume

Thank you for sharing this. I am really glad to hear Jamal was able to support you in such a thoughtful way. Taking the time to answer questions, provide helpful resources, and make sure you felt heard is exactly what we hope for.

And that reminder to take it easy on yourself during the job search is such an important one. It can be a tough process, and having someone in your corner makes a difference.

Wishing you all the best moving forward, and we appreciate you choosing us.

- The TopStack Team

Rated 5 out of 5 stars

The professionalism and communication…

The professionalism and communication was perfect. Very pleased and worth the Value.

March 27, 2026
Unprompted review
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Reply from TopStack Resume

Hi Thomas,
Thank you for sharing this. I am glad to hear the communication and overall experience stood out to you. That is something we put a lot of focus on, so it is great to know it came through.

Really appreciate you trusting us with this, and wishing you the best moving forward.

- The TopStack Team

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Rated 5 out of 5 stars

Excellent!

I had a great experience working with Robin. She took the time to listen, give me ideas & feedback and did a stellar job! I highly recommend working with her! She does stellar work!

March 19, 2026
Unprompted review
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Reply from TopStack Resume

Hi Charley,

Thank you so much for the kind words. I am really glad to hear you had a great experience working with Robin. Taking the time to listen and collaborate is something she genuinely cares about, so it is great to see that reflected here.

We appreciate the recommendation and are glad we could be part of the process with you. Wishing you all the best moving forward.

- The TopStack Team

Rated 1 out of 5 stars

$3,450 later and nothing to show for it.

$3,450 later: 23 total applications, AI hallucinations, and zero interviews.

I have paid TopStack $3,450 over three months ($1,150/mo) for their "Apply for Me" service, and the ROI has been non-existent. My experience has been a cycle of wasted time, technical errors, and no results.

The primary reason for my low application volume (only 23 total in 90 days) is TopStack’s inability to provide a competent advisor from the start. I was reassigned to three different advisors due to a lack of professionalism and recurring errors from the first two. Every time a new advisor took over, the momentum died. I was forced to start over repeatedly, while TopStack continued to bill me full price for a stagnant process.

At one point I had a friend who is a hiring manager review the work that TopStack had done and they told me that the resume formatting provided by the first two advisors likely caused my applications to be rejected by ATS systems. I spent months applying with "professional" documents that were structurally flawed.

Their AI-generated cover letters are dangerously inaccurate. One version claimed I had "500 software deployments" when my actual experience is in social event management (weddings, grand openings, corporate parties). Sending these to employers would have destroyed my professional credibility.

I was averaging fewer than two applications per week. At one point I had noticed that a few jobs I asked my advisor (Nancy) to apply for had still not been submitted 10 days later. They blamed me for their mistake saying that a minor spreadsheet reordering (less than 40 rows) caused them to miss those. We're not talking about sheets of data. A professional should be able to see blank cells within 40 rows of data that only has a handful of columns. Why blame the customer for their mistake?

Despite paying a premium for an application service, I was told I had to handle all "EasyApply" listings myself. Why am I paying $1,150 a month to do the labor they are supposed to provide?

Out of the 23 applications they submitted and the 13 I did myself, I have received zero formal interview requests. Keep in mind that I am not working right now and to waste $3,500 for such minimal results is really disheartening.

I will say that Wynter has been excellent to work with but she is picking up the pieces three months into this ordeal and doing the best she can. However, the previous advisors Nancy and Derek were a disaster working with them.

Chanelle who is the Head of Resume Writing was nice enough to give me a couple of extensions during the reassignments, however she refused to refund me even though she's aware of this entire history I've experienced with TopStack. Very disappointing experience overall.

So you know my background and who they are searching for, I have a B.S. in Business Management and certifications that include PMP, CompTIA Project+, PSM, CCSM, Jira, Salesforce, and Gainsight.

Since my background includes process improvement, my suggestions are:
- Reduce the workload because I've worked with three different advisors and it's clear that they don't have the time necessary.
- Better efficiency and accuracy to reduce rework. This can be done with training on how to create better prompts for AI. The more info that's inputted, the better the results.
- Beyond providing the most recent resume and LinkedIn profile, have the client fill out a detailed description of their actual job duties and what their tasks are throughout the day. For me, it's felt like the advisors really don't know what I did even after meeting with them to discuss that. Perhaps more questions need to be asked, or better notetaking, or a better understanding of how to turn that information into prompts for AI.
- Conducting a line-by-line review of the resume and cover letter in real-time over a conference call would save time by making sure both sides are on the same page.

To be fair, my background is very complex and unique which may have made it harder to tailor the search for me. However, that's fixed with more questions and communication. As my colleague who's a hiring manager said, it's very disappointing to compare the results to the reputation of TopStack.

March 23, 2026
Unprompted review
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Reply from TopStack Resume

Thank you for taking the time to share such a detailed review. I am really sorry for the experience you described. I can understand how frustrating it must have been to go through multiple reassignments, delays, and feel like the process was not moving forward the way it should.

What you outlined around the transitions between advisors, missed applications, and concerns with the materials is not the experience we aim to provide. Your feedback is being taken seriously and has been shared internally so we can continue to improve both our process and the level of consistency our clients receive.

We know this is a meaningful investment, and I am sorry it did not deliver the experience you were expecting. Thank you again for being honest and taking the time to share this.

Rated 5 out of 5 stars

A Go-To Service

Tatiana was very patient, professional, and courteous throughout the entire experience. She was responsive and thoughtful in every response. I would recommend Tatiana and TopStack without hesitation. A pleasure to work with.

March 24, 2026
Unprompted review
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Reply from TopStack Resume

Hi James,

It is great to hear how positive your experience was working with Tatiana. The patience and care you described are exactly what we hope every client feels throughout the process.

We are glad she was able to be both responsive and thoughtful along the way. That kind of partnership really makes a difference.

Thank you for the recommendation, and we are glad we could be part of your journey.

The TopStack Team

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