TopSurveys Reviews 

6,499
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 2,674 reviews, reviewers had a great experience with this company. Customers find the app enjoyable, offering fun surveys and games that are often described as addicting and easy to fill out. Many appreciate the quick and reliable payment system, with earnings often transferred rapidly to PayPal or Revolut. Reviewers consistently highlight the app's legitimacy and efficiency, making it a preferred platform for earning rewards and noting it truly pays out. However, some people were dissatisfied with the user experience, reporting surveys freezing, kicking them out, or not crediting progress, often taking longer than advertised. Some reviewers also mentioned issues with game progress not being recorded or changes in cash-out policies, including new minimums or fees.

What people talk about most

Payment

Users describe ambiguous interactions with payment, with many reporting issues such as not being paid for... See more

User experience

Customers had ambiguous experiences with the user experience, with some initially finding the app easy to use... See more

Application

Reviewers mention positive feedback about the app, with many finding it to be one of the best survey apps... See more

Website

Consumers find the website to be ambiguous, with many reviewers expressing significant dissatisfaction due to... See more

Value for money

People report ambiguous experiences with value for money, with some customers expressing satisfaction,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Super application contrairement a ce que je pensais c'est pas du fake seule point négatif on ne gagne pas assez pour les jeux qui ont en plus une durée très courte pour pouvoir les réaliser

Company replied

Rated 4 out of 5 stars

It actually works. Has a bunch of surveys and games that are fun and addicting

Company replied

Rated 4 out of 5 stars

Quite nice app. Pay as it is. But just first 5 eur You have to get as 5. not less. But after that You can redeem either 1 eur. Nice. Could be more surveys than it now. More is done for gameing. And... See more

Company replied

Rated 4 out of 5 stars

It’s fun to fill out but most of the surveys never finish or you do not Qualify to do.

Company replied



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4.1

Great

TrustScore 4 out of 5

6K reviews

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4.1

All reviews

(6,499)

3,423 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars
TopSurveys logo

Reply from TopSurveys

Hi,

Thank you so much for your wonderful feedback! We're delighted to hear you're enjoying your experience with TopSurveys.

Your kind words mean a lot to our team and inspire us to keep improving and providing the best possible experience for our users.

If you ever have any questions or suggestions, please don't hesitate to reach out to us at help@topsurveys.app. We'd always be happy to hear from you.

We value your feedback and are committed to continuously improving your experience with Top Surveys.

Best regards,
TopSurveys Support Team

Rated 1 out of 5 stars

Scam

Scam ! Done a lot of goals ,when reaching higher goals and you do ingame purchases, rewards stop. ( Same as earnstar and teststar ) They dont get registered. Sendt 6 + emails to topsurvey last 3 weeks,they never answer or respond. Stay away !

..and if topsurvey want to response to this review, dont waste peoples time by add a standard auto response , answer my emails and fix things !

May 10, 2026
Unprompted review
TopSurveys logo

Reply from TopSurveys

Thank you for sharing your experience with us. We're genuinely sorry to hear about the difficulties you've encountered.

Please note that we do not have access to your account details through this channel. For personalized support and to ensure your concerns are properly addressed, we kindly ask that you reach out to our support team directly at help@topsurveys.app

They’ll be more than happy to assist you further.

Rated 5 out of 5 stars

Very great app for playing games and…

Very great app for playing games and taking surveys👍🏻

May 10, 2026
TopSurveys logo

Reply from TopSurveys

"Hi,

Thank you so much for your wonderful feedback! We're delighted to hear you're enjoying your experience with TopSurveys.

Your kind words mean a lot to our team and inspire us to keep improving and providing the best possible experience for our users.

If you ever have any questions or suggestions, please don't hesitate to reach out to us at help@topsurveys.app. We'd always be happy to hear from you.

We value your feedback and are committed to continuously improving your experience with Top Surveys.

Best regards,
TopSurveys Support Team"

Rated 1 out of 5 stars

Surveys will switch half way through…

Surveys will switch half way through from a good paying survey to a poor one, also if it doesn't switch then they'll time you out at the very end of the survey.

November 2, 2025
TopSurveys logo

Reply from TopSurveys

Please note that we don't create the surveys and we don't decide who gets to participate or gets screened out. This is solely dependent on the requirements set by the supplier. Unfortunately, we don't have visibility into each survey's exact requirements. These dynamics are continually changing. The survey providers determine the allocation of points, durations, awards, and the screening process, and are beyond our control.

Being screened out simply means you didn't match the survey's target criteria. Unfortunately, we don't know what specific insights the survey seeks. Please don't give up. When you complete more surveys, our system will match your profile with better surveys to complete! We appreciate your patience and understanding.

If you need help, please contact our support team at help@topsurveys.app for further assistance.

Rated 1 out of 5 stars

Don’t check out your money

May 8, 2026
Unprompted review
TopSurveys logo

Reply from TopSurveys

We're sorry to hear you're not satisfied. Could you please elaborate on what aspects of the app you had an issue? This will help us understand your concerns better and work towards improving your experience. If you need help, contact help@topsurveys.app for further assistance.

Rated 5 out of 5 stars

Very good experiences

Very good experiences

May 8, 2026
TopSurveys logo

Reply from TopSurveys

"Hi,

Thank you so much for your wonderful feedback! We're delighted to hear you're enjoying your experience with TopSurveys.

Your kind words mean a lot to our team and inspire us to keep improving and providing the best possible experience for our users.

If you ever have any questions or suggestions, please don't hesitate to reach out to us at help@topsurveys.app. We'd always be happy to hear from you.

We value your feedback and are committed to continuously improving your experience with Top Surveys.

Best regards,
TopSurveys Support Team"

Rated 1 out of 5 stars

Don't do this app

I toke my time. did the surveys.when it was time to cash out.i I have wait.now they are telling me I been banned with out payment.dont do this app.they are nothing but a scammer.they take your answers without paying you and ban you for no reason.you just wasting your time on this app

May 7, 2026
Unprompted review
TopSurveys logo

Reply from TopSurveys

Thank you for sharing your experience with us. We're genuinely sorry to hear about the difficulties you've encountered.

Please note that we do not have access to your account details through this channel. For personalized support and to ensure your concerns are properly addressed, we kindly ask that you reach out to our support team directly at help@topsurveys.app.

They’ll be more than happy to assist you further.

Rated 3 out of 5 stars

I made a point to show the book and the…

I made a point to show the book and the site to my boss and she loved it too

November 7, 2025
TopSurveys logo

Reply from TopSurveys

We're sorry to hear you're not satisfied. Could you please elaborate on what aspects of the app you had an issue? This will help us understand your concerns better and work towards improving your experience. If you need help, contact help@topsurveys.app for further assistance.

Rated 1 out of 5 stars

The problem ive had with this survey is…

The problem ive had with this survey is they keep telling me that am doing them to fast? No am not doing them to fast, just the pace that am happy answering the questions. Then you get to the end of the survey and then you cancel you and you earn no money!!!

June 26, 2025
TopSurveys logo

Reply from TopSurveys

Please note that we don't create the surveys and we don't decide who gets to participate or gets screened out. This is solely dependent on the requirements set by the supplier. Unfortunately, we don't have visibility into each survey's exact requirements. These dynamics are continually changing. The survey providers determine the allocation of points, durations, awards, and the screening process, and are beyond our control.

Being screened out simply means you didn't match the survey's target criteria. Unfortunately, we don't know what specific insights the survey seeks. Please don't give up. When you complete more surveys, our system will match your profile with better surveys to complete! We appreciate your patience and understanding.

If you need help, please contact our support team at help@topsurveys.app for further assistance.

Rated 2 out of 5 stars

Completed offer with proof – still denied payout due to tracking issue

I completed a high-value game offer (“Arrows – Puzzle Escape”) through TopSurveys worth £210.

The offer initially tracked correctly, and I was credited for several early milestones under the same conditions. However, the final and most significant reward did not track.

I contacted support and provided a full continuous screen recording showing:
• Accessing the offer through their platform
• My tracked progress and completed milestones
• Launching the game directly
• My current level (3850), which exceeds the required level

The recording was uploaded and confirmed as viewed by their team.

Despite this, the reward was denied solely because their system “did not receive tracking data” for the final step. I resubmitted the same evidence via email and received the same response again.

So to summarise:

* Tracking worked for earlier steps
* I completed the requirement
* I provided full video proof (twice)
* The reward was still refused

This means that even if you complete an offer correctly and provide clear proof, you may still not be paid if their tracking fails.

Be cautious with high-effort offers on this platform, as the risk falls entirely on the user.
“UPDATE: I contacted support again and resubmitted the evidence, but the claim was denied again for the same reason.”
UPDATE: I had already contacted support multiple times and provided a full continuous screen recording demonstrating completion of the offer. The recording was reviewed and confirmed as viewed, yet the reward was still denied because the final tracking event was not received.

Earlier milestones tracked correctly under the same conditions, which confirms the tracking system was functioning during the offer.

The issue is not a lack of information — it is that clear proof of completion was disregarded due to a tracking failure outside the user’s control.

May 5, 2026
Unprompted review
TopSurveys logo

Reply from TopSurveys

Thank you for sharing your experience with us. We're genuinely sorry to hear about the difficulties you've encountered.

Please note that we do not have access to your account details through this channel. For personalized support and to ensure your concerns are properly addressed, we kindly ask that you reach out to our support team directly at help@topsurveys.app.

They’ll be more than happy to assist you further.

Rated 5 out of 5 stars

excellent

excellent, easiest $5, i could ever make, and then some

May 16, 2025
TopSurveys logo

Reply from TopSurveys

"Hi,

Thank you so much for your wonderful feedback! We're delighted to hear you're enjoying your experience with TopSurveys.

Your kind words mean a lot to our team and inspire us to keep improving and providing the best possible experience for our users.

If you ever have any questions or suggestions, please don't hesitate to reach out to us at help@topsurveys.app. We'd always be happy to hear from you.

We value your feedback and are committed to continuously improving your experience with Top Surveys.

Best regards,
TopSurveys Support Team"

Rated 5 out of 5 stars

Best ever survey…

Best ever survey application...simple..fast and the withdraw is instantly ❣️

May 2, 2026
TopSurveys logo

Reply from TopSurveys

"Hi,

Thank you so much for your wonderful feedback! We're delighted to hear you're enjoying your experience with TopSurveys.

Your kind words mean a lot to our team and inspire us to keep improving and providing the best possible experience for our users.

If you ever have any questions or suggestions, please don't hesitate to reach out to us at help@topsurveys.app. We'd always be happy to hear from you.

We value your feedback and are committed to continuously improving your experience with Top Surveys.

Best regards,
TopSurveys Support Team"

Rated 1 out of 5 stars

They are scammers....they will take…

They are scammers....they will take your time and not pay out what they said they will. Do not waste your your time!

April 30, 2026
Unprompted review
TopSurveys logo

Reply from TopSurveys

Thank you for sharing your experience with us. We're genuinely sorry to hear about the difficulties you've encountered.

Please note that we do not have access to your account details through this channel. For personalized support and to ensure your concerns are properly addressed, we kindly ask that you reach out to our support team directly at help@topsurveys.app.

They’ll be more than happy to assist you further.

Rated 1 out of 5 stars

SCAM - They won't pay the funds

I have been emailing them for 2-3 weeks about not being able to transfer my balance to my bank, or PayPal or any other option. I was able to transfer $5.00 in the beginning now that I want to pull all my funds it will not let me. I have tried everything from $5.00 to $50.00 with no luck. Every time I email them, they close the ticket. They are nothing but a scam company that uses people time and doesn't pay.

April 30, 2026
Unprompted review
TopSurveys logo

Reply from TopSurveys

Hi! We’re sorry to hear about your experience and understand your frustration. We’d like to better understand your concern in detail so we can properly investigate what is happening with your withdrawals. Our team is here to help and review your account to find a resolution. Please contact us at help@topsurveys.app so we can assist you further.

Rated 1 out of 5 stars

this app is a scam!!!

this app is a scam!!!! i completed tasks on there games which never had a issue in the beginning as soon as the money got up to big money there trying to say its not tracked and there refusing to pay! do not waste your time on these scam artists

April 27, 2026
Unprompted review
TopSurveys logo

Reply from TopSurveys

Hi! We’re sorry to hear about your experience and understand your frustration. We take tracking and reward issues seriously and would like to better understand your specific case so we can investigate it properly. Tracking can depend on installation conditions, device settings, and partner validation systems. Please contact us at help@topsurveys.app so our team can review your account and assist you further.

Rated 1 out of 5 stars

This is absolutely positively the worse…

This is absolutely positively the worse one of all. I complete surveys in full and not get compensated. Customer service is absolutely horrendous. Too many screenouts, the pay is extremely low I'm talking about a 15 minute survey for 6 cents, Wow!! Please avoid Top Surveys. The 5 star reviews on here are fake!!

April 29, 2026
Unprompted review
TopSurveys logo

Reply from TopSurveys

Hi! We’re sorry to hear about your experience and understand your frustration. We take concerns about survey screening, rewards, and support seriously and would like to better understand your specific case so we can review it properly. Survey availability, eligibility, and compensation are determined by our research partners based on set criteria. Please contact us at help@topsurveys.app so our team can investigate and assist you further.

Rated 5 out of 5 stars

Awesome app to earn gift cards for…

Awesome app to earn gift cards for essential items.

November 8, 2025
TopSurveys logo

Reply from TopSurveys

Hi,

Thank you so much for your wonderful feedback! We're delighted to hear you're enjoying your experience with TopSurveys.

Your kind words mean a lot to our team and inspire us to keep improving and providing the best possible experience for our users.

If you ever have any questions or suggestions, please don't hesitate to reach out to us at help@topsurveys.app. We'd always be happy to hear from you.

We value your feedback and are committed to continuously improving your experience with Top Surveys.

Best regards,
TopSurveys Support Team

Rated 5 out of 5 stars

Legit app

Legit app! Only that never fails. Keep up and thank you for the rewards.

April 28, 2026
TopSurveys logo

Reply from TopSurveys

Hi,

Thank you so much for your wonderful feedback! We're delighted to hear you're enjoying your experience with TopSurveys.

Your kind words mean a lot to our team and inspire us to keep improving and providing the best possible experience for our users.

If you ever have any questions or suggestions, please don't hesitate to reach out to us at help@topsurveys.app. We'd always be happy to hear from you.

We value your feedback and are committed to continuously improving your experience with Top Surveys.

Best regards,
TopSurveys Support Team

Rated 4 out of 5 stars

Super application contrairement a ce…

Super application contrairement a ce que je pensais c'est pas du fake seule point négatif on ne gagne pas assez pour les jeux qui ont en plus une durée très courte pour pouvoir les réaliser

April 28, 2026
TopSurveys logo

Reply from TopSurveys

Bonjour,

Merci beaucoup pour votre excellent retour ! Nous sommes ravis d'apprendre que vous appréciez votre expérience avec TopSurveys.

Vos gentils mots nous touchent beaucoup et nous encouragent à continuer d'améliorer nos services afin de vous offrir la meilleure expérience possible.

Si vous avez des questions ou des suggestions, n'hésitez pas à nous contacter à l'adresse help@topsurveys.app. Nous serons toujours heureux de vous répondre.

Vos commentaires sont précieux et nous nous engageons à améliorer constamment votre expérience avec TopSurveys.

Cordialement,

L'équipe d'assistance TopSurveys

Rated 1 out of 5 stars

Absolute scam AVOID AVOID AVOID

Absolute scam AVOID AVOID AVOID

They get you to download a game allow tracking and then don’t credit the milestones. Customer support just sends a generic robotic template reply and get told no funds will be given too you. It’s all just crap so they get paid for our efforts

April 27, 2026
Unprompted review
TopSurveys logo

Reply from TopSurveys

Hi! We’re sorry to hear about your experience and understand your frustration. We take tracking and reward issues very seriously and would like to better understand your specific case so we can review it properly. Tracking and milestone validation can depend on partner confirmation and technical requirements. Please contact us at help@topsureys.app so our team can investigate and assist you directly.

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