TopSurveys Reviews 

6,508
TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 2,674 reviews, reviewers had a great experience with this company. Customers find the app enjoyable, offering fun surveys and games that are often described as addicting and easy to fill out. Many appreciate the quick and reliable payment system, with earnings often transferred rapidly to PayPal or Revolut. Reviewers consistently highlight the app's legitimacy and efficiency, making it a preferred platform for earning rewards and noting it truly pays out. However, some people were dissatisfied with the user experience, reporting surveys freezing, kicking them out, or not crediting progress, often taking longer than advertised. Some reviewers also mentioned issues with game progress not being recorded or changes in cash-out policies, including new minimums or fees.

What people talk about most

Payment

Users describe ambiguous interactions with payment, with many reporting issues such as not being paid for... See more

User experience

Customers had ambiguous experiences with the user experience, with some initially finding the app easy to use... See more

Application

Reviewers mention positive feedback about the app, with many finding it to be one of the best survey apps... See more

Website

Consumers find the website to be ambiguous, with many reviewers expressing significant dissatisfaction due to... See more

Value for money

People report ambiguous experiences with value for money, with some customers expressing satisfaction,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Super application contrairement a ce que je pensais c'est pas du fake seule point négatif on ne gagne pas assez pour les jeux qui ont en plus une durée très courte pour pouvoir les réaliser

Company replied

Rated 4 out of 5 stars

It actually works. Has a bunch of surveys and games that are fun and addicting

Company replied

Rated 4 out of 5 stars

Quite nice app. Pay as it is. But just first 5 eur You have to get as 5. not less. But after that You can redeem either 1 eur. Nice. Could be more surveys than it now. More is done for gameing. And... See more

Company replied

Rated 4 out of 5 stars

It’s fun to fill out but most of the surveys never finish or you do not Qualify to do.

Company replied



Contact info

4.1

Great

TrustScore 4 out of 5

7K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(6,508)

3,430 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Awesome app to earn gift cards for…

Awesome app to earn gift cards for essential items.

November 8, 2025
TopSurveys logo

Reply from TopSurveys

Hi,

Thank you so much for your wonderful feedback! We're delighted to hear you're enjoying your experience with TopSurveys.

Your kind words mean a lot to our team and inspire us to keep improving and providing the best possible experience for our users.

If you ever have any questions or suggestions, please don't hesitate to reach out to us at help@topsurveys.app. We'd always be happy to hear from you.

We value your feedback and are committed to continuously improving your experience with Top Surveys.

Best regards,
TopSurveys Support Team

Rated 5 out of 5 stars

Legit app

Legit app! Only that never fails. Keep up and thank you for the rewards.

April 28, 2026
TopSurveys logo

Reply from TopSurveys

Hi,

Thank you so much for your wonderful feedback! We're delighted to hear you're enjoying your experience with TopSurveys.

Your kind words mean a lot to our team and inspire us to keep improving and providing the best possible experience for our users.

If you ever have any questions or suggestions, please don't hesitate to reach out to us at help@topsurveys.app. We'd always be happy to hear from you.

We value your feedback and are committed to continuously improving your experience with Top Surveys.

Best regards,
TopSurveys Support Team

Rated 4 out of 5 stars

Super application contrairement a ce…

Super application contrairement a ce que je pensais c'est pas du fake seule point négatif on ne gagne pas assez pour les jeux qui ont en plus une durée très courte pour pouvoir les réaliser

April 28, 2026
TopSurveys logo

Reply from TopSurveys

Bonjour,

Merci beaucoup pour votre excellent retour ! Nous sommes ravis d'apprendre que vous appréciez votre expérience avec TopSurveys.

Vos gentils mots nous touchent beaucoup et nous encouragent à continuer d'améliorer nos services afin de vous offrir la meilleure expérience possible.

Si vous avez des questions ou des suggestions, n'hésitez pas à nous contacter à l'adresse help@topsurveys.app. Nous serons toujours heureux de vous répondre.

Vos commentaires sont précieux et nous nous engageons à améliorer constamment votre expérience avec TopSurveys.

Cordialement,

L'équipe d'assistance TopSurveys

Rated 1 out of 5 stars

Absolute scam AVOID AVOID AVOID

Absolute scam AVOID AVOID AVOID

They get you to download a game allow tracking and then don’t credit the milestones. Customer support just sends a generic robotic template reply and get told no funds will be given too you. It’s all just crap so they get paid for our efforts

April 27, 2026
Unprompted review
TopSurveys logo

Reply from TopSurveys

Hi! We’re sorry to hear about your experience and understand your frustration. We take tracking and reward issues very seriously and would like to better understand your specific case so we can review it properly. Tracking and milestone validation can depend on partner confirmation and technical requirements. Please contact us at help@topsureys.app so our team can investigate and assist you directly.

Rated 3 out of 5 stars

I have been doing surveys for them

I have been doing surveys for them now for a good little while i thought they were mostly honest until they came up with their new reward system . I started keeping track and i got $0.08 18 out of 20 attempts and getting $0.12 and $.20 the other 2 . i googled it and the odds of me getting $0.08 that many times out of 20 attempts with 9 possibilities is 1 in !! million so i am considering what to do with this information but it sounds like they are not as honest as i thought.

April 27, 2026
Unprompted review
TopSurveys logo

Reply from TopSurveys

Hi! We’re sorry to hear about your experience and understand your concerns. Rewards for surveys are determined by multiple factors such as survey length, availability, and user profile matching, so results can vary between attempts. We’d like to better understand your specific case and review your account details more closely. Please contact us at help@topsurveys.app so our team can investigate and assist you further.

Rated 2 out of 5 stars

Top Surveys Pays Half the Time

Top Surveys, Earn Star and 5 Surveys are under the same parent company Prime Opinion. Beware you only have a 50/50 chance to ever be compensated. I've had some payouts but lately it seems the higher you go for milestone payments the more likely you're not to be paid. Customer service is AI and only provide canned responses to all the reasons they can't track game play. Even with screenshots and proof of game play through Google Play tracking you will not be paid. If you report an issue within 72-hours it's too early to report and if you wait beyond the 72-hours jokes on you for still playing. They only delay you, stall you and do not pay even with supporting documentation. This is happened 3x in April 2026 alone.

April 21, 2026
Unprompted review
TopSurveys logo

Reply from TopSurveys

Hi! We’re sorry to hear about your experience and understand your frustration. We take concerns about missing rewards and tracking very seriously and would like to better understand your specific cases so we can investigate properly. Please contact us at help@topsurveys.app with your account details and any supporting evidence so our team can review this further and assist you directly.

Rated 1 out of 5 stars

The app is worthless I put it on a new…

The app is worthless I put it on a new phone that has had no games on it and the app still want pay like it says I put 3 apps on my new phone mind u should have got 6.60 for a credit score check didnt get nothing and 2 games didnt get the install or any of the other for beating levels in my book the app sucks

April 26, 2026
Unprompted review
TopSurveys logo

Reply from TopSurveys

Hi! We’re sorry to hear about your experience and understand your frustration. We’d like to better understand your concern and carefully check what happened with your missing rewards. Tracking can sometimes depend on installation permissions, completion requirements, or partner validation. Please contact us at help@topsurveys.app so our team can review your account and help resolve this for you.

Rated 5 out of 5 stars

Topsurvey is one of the surveys

Topsurvey is a website where anyone can share their opinions, play games with rewards and earn. It’s really one of the best with rewards.

May 30, 2025
TopSurveys logo

Reply from TopSurveys

Hi,

Thank you so much for your wonderful feedback! We're delighted to hear you're enjoying your experience with TopSurveys.

Your kind words mean a lot to our team and inspire us to keep improving and providing the best possible experience for our users.

If you ever have any questions or suggestions, please don't hesitate to reach out to us at help@topsurveys.app. We'd always be happy to hear from you.

We value your feedback and are committed to continuously improving your experience with Top Surveys.

Best regards,
TopSurveys Support Team

Rated 1 out of 5 stars

I didn't receive my last reward...when…

I didn't receive my last reward...when I receive it them I will change my review

April 24, 2026
TopSurveys logo

Reply from TopSurveys

Hi! We’re sorry to hear about the issue with your reward. We’d like to better understand your case and help resolve it as quickly as possible. Please reach out to us at help@topsurveys.app so our team can review your account and assist you further.

Rated 5 out of 5 stars

A great app it can assist with your…

A great app it can assist with your work and it is very helpful and it is easy to use and everyone can use it

April 24, 2026
Unprompted review
TopSurveys logo

Reply from TopSurveys

Hi,

Thank you so much for your wonderful feedback! We're delighted to hear you're enjoying your experience with TopSurveys.

Your kind words mean a lot to our team and inspire us to keep improving and providing the best possible experience for our users.

If you ever have any questions or suggestions, please don't hesitate to reach out to us at help@topsurveys.app. We'd always be happy to hear from you.

We value your feedback and are committed to continuously improving your experience with Top Surveys.

Best regards,
TopSurveys Support Team

Rated 4 out of 5 stars

Well I did redeem $100 just waiting now…

Well I did redeem $100 just waiting now for it to hit my bank. Then I will be giving 5 🌟

September 14, 2025
TopSurveys logo

Reply from TopSurveys

Hi,

Thank you so much for your wonderful feedback! We're delighted to hear you're enjoying your experience with TopSurveys.

Your kind words mean a lot to our team and inspire us to keep improving and providing the best possible experience for our users.

If you ever have any questions or suggestions, please don't hesitate to reach out to us at help@topsurveys.app. We'd always be happy to hear from you.

We value your feedback and are committed to continuously improving your experience with Top Surveys.

Best regards,
TopSurveys Support Team

Rated 5 out of 5 stars

This is a great survey site

This is a great survey site. I had 4 different ones and canceled 3 of them. This one has more ways to increase rewards.

November 16, 2025
TopSurveys logo

Reply from TopSurveys

Hi,

Thank you so much for your wonderful feedback! We're delighted to hear you're enjoying your experience with TopSurveys.

Your kind words mean a lot to our team and inspire us to keep improving and providing the best possible experience for our users.

If you ever have any questions or suggestions, please don't hesitate to reach out to us at help@topsurveys.app. We'd always be happy to hear from you.

We value your feedback and are committed to continuously improving your experience with Top Surveys.

Best regards,
TopSurveys Support Team

Rated 5 out of 5 stars

Legit!!

I already earned €30 from just answering surveys and playing games.

April 18, 2026
TopSurveys logo

Reply from TopSurveys

Hi,

Thank you so much for your wonderful feedback! We're delighted to hear you're enjoying your experience with TopSurveys.

Your kind words mean a lot to our team and inspire us to keep improving and providing the best possible experience for our users.

If you ever have any questions or suggestions, please don't hesitate to reach out to us at help@topsurveys.app. We'd always be happy to hear from you.

We value your feedback and are committed to continuously improving your experience with Top Surveys.

Best regards,
TopSurveys Support Team

Rated 1 out of 5 stars

The worst survey site ever

The worst survey site ever, very low paying for a lot of my time, example: 40p for 20 minutes !! Was only able to do 2 small paying surveys in 24 hours. Screened out on the rest no matter what questions i answered

April 18, 2026
Unprompted review
TopSurveys logo

Reply from TopSurveys

Sorry to hear about your experience. Survey availability and rewards depend on demand and advertiser requirements, which can lead to screen-outs and varying payouts. We understand your frustration. Please contact us at help@topsurveys.app so we can review your account.

Rated 2 out of 5 stars

As soon as I nearly reach the 5$ cash…

As soon as I nearly reach the 5$ cash out mark all of a sudden I'm disqualified for every survey I attempt to take even the surveys that were in my best match category. Its just another survey scam that makes promises it fails to keep. Not worth the effort or time.

April 17, 2026
Unprompted review
TopSurveys logo

Reply from TopSurveys

Sorry for the frustration. Disqualifications can happen due to changing survey quotas, profile matching updates, or advertiser requirements—even for “best match” surveys. We understand how disappointing this feels. Please email help@topsurveys.app so we can review your account in detail.

Rated 5 out of 5 stars

Meilleure application

Meilleure application

April 17, 2026
TopSurveys logo

Reply from TopSurveys

Bonjour,

Merci beaucoup pour votre excellent retour ! Nous sommes ravis d'apprendre que vous appréciez votre expérience avec TopSurveys.

Vos gentils mots nous touchent beaucoup et nous encouragent à continuer d'améliorer nos services afin de vous offrir la meilleure expérience possible.

Si vous avez des questions ou des suggestions, n'hésitez pas à nous contacter à l'adresse help@topsurveys.app. Nous serons toujours heureux de vous répondre.

Vos commentaires sont précieux et nous nous engageons à améliorer constamment votre expérience avec TopSurveys.

Cordialement,

L'équipe d'assistance TopSurveys

Rated 5 out of 5 stars

I love this app and it's fun playing…

I love this app and it's fun playing the games and answering the surveys. It actually helps to pay the bills and saving money as well.

June 1, 2025
TopSurveys logo

Reply from TopSurveys

Hi,

Thank you so much for your wonderful feedback! We're delighted to hear you're enjoying your experience with TopSurveys.

Your kind words mean a lot to our team and inspire us to keep improving and providing the best possible experience for our users.

If you ever have any questions or suggestions, please don't hesitate to reach out to us at help@topsurveys.app. We'd always be happy to hear from you.

We value your feedback and are committed to continuously improving your experience with Top Surveys.

Best regards,
TopSurveys Support Team

Rated 2 out of 5 stars

Very few surveys for me

Very few surveys for me, waste of time

May 26, 2025
TopSurveys logo

Reply from TopSurveys

Hi! Sorry to hear you’re seeing limited surveys. Availability depends on your profile, location, and market demand, so it can vary from user to user. We’re always working to improve this. Please email help@topsurveys.app if you want us to review your account and options.

Rated 1 out of 5 stars

the worst

the worst. the surveys are kicking ne out half way. and game offers are not payed, after conracting support they said sorry, but the offer wasn’t tracked and then disappeared. do not recommend

April 13, 2026
Unprompted review
TopSurveys logo

Reply from TopSurveys

Sorry for the frustration with surveys and game offers. We understand how disappointing that is. Some offers may not track properly due to third-party systems, but we want to help review your case. Please email us at help@topsurveys.app with details so we can investigate.

Rated 3 out of 5 stars

Great surveys!

May 16, 2025
TopSurveys logo

Reply from TopSurveys

Thanks for your great feedback! We’re really glad you’re enjoying the surveys. If you ever need help or have questions, feel free to reach out anytime at help@topsurveys.app. We appreciate you being part of TopSurveys!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look