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TVape Reviews 

1,657
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Review summary

Created with AI, based on recent reviews

Considering 1,228 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly helpful and knowledgeable staff who patiently answer questions, ensuring that buyers find exactly what they need. People also genuinely love the vast selection of top tier items and consistently note that packages arrive safely and quickly. Buyers also appreciate the smooth online ordering process and the reliable assistance available for any warranty concerns. Some reviewers were not happy with the shipping experience provided by the postal carrier. Consumers frequently mentioned occasional delivery delays, leaving some buyers waiting much longer than expected for their orders to arrive.

What people talk about most

Product

Users describe positive interactions with product, expressing great satisfaction with the overall quality and... See more

Delivery service

Clients share positive opinions on delivery_service, frequently highlighting super quick shipping and timely... See more

Customer service

Consumers find customer service to be positive, highlighting prompt and professional support from... See more

Service

Customers consistently note positive experiences with service, highlighting fast shipping and helpful staff.... See more

Staff

Reviewers mention positive feedback about staff, highlighting a strong consensus regarding their helpfulness... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ive bought many vapes from these guys over the years the zues arc the pax dr dabber ghost 2 and they all came quick and brand new in perfect condition what more can I say you need a vape check them ou... See more

Rated 5 out of 5 stars

What made my experience so positive was I was emailing someone who works there and in typical old lady fashion, I can't find the email or his name but he was really nice, friendly and very helpful. N... See more

Rated 5 out of 5 stars

AMAZING COMPANY, GREAT PRODUCTS, AND SUPER FAST SERVICE! LOVE THEIR SELECTION FOR 510 CARTS! I USE THESE FOR SEVERE NAUSEA DUE TO MEDICATIONS I NEED TO SURVIVE, AND THEY'VE *ALWAYS* GOT GREAT QUALITY... See more

Rated 5 out of 5 stars

Unlike most 'AI Assistants' this one was actually really helpful. I'm fairly confident I ended up speaking with a real person (Lisa) halfway through - but regardless - I was very impressed. She hooked... See more


Company details

  1. Vaporizer Store

About TVape

Written by the company

The TVape Advantage: Selection, Support, and Quality

Written by the company

At TVape, we make it easy to find the perfect vaporizer with a wide range of devices from all the major brands—Zeus, Puffco, Utillian, Tronian, PAX, and more. Whether you’re just starting out or a seasoned enthusiast, our team is here to guide you before, during, and after your purchase, helping you choose the right device and accessories. We back every product with easy returns, reliable warranties, and responsive technical support, so you can shop with confidence. Our competitive pricing, price-matching policy, and dedication to quality make Tvape the go-to destination for vaporizer hardware. TVape – premium hardware, trusted brands, expert guidance, and an experience built around you.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 93% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(1,657)

1,283 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good Price. Good product

Price was good. Lots of information on the website so I could make an informed choice. Fast shipping. Product works exactly as described. Overall I am pleased.

July 1, 2026
Rated 1 out of 5 stars

Dont buy this

June 12, 2026
TVape logo

Reply from TVape

Dear Melina,

We’re sorry to hear that you were dissatisfied with your experience. We reached out to you to better understand the issue you encountered and to offer assistance, but we have not yet received a response.

We would still be happy to look into this for you. Please feel free to contact our support team with more details about the problem you experienced so we can investigate and do our best to assist you.

Kind regards,
TVape Team

Rated 5 out of 5 stars

Great after sales support

Jen made my experience with my defective Utillian 723 exchange Painless. All I had to do was to prove the device was defective by sending them a video of my defective device. Once they received the video, Jen sent me a replacement. I appreciate your effort Jen! I have bought multiple devices from TVape and will continue to purchase from them as I feel confident with their after sales support.

July 17, 2026
Unprompted review
Rated 5 out of 5 stars

Jen was efficient and professional

Jen was efficient and professional, not to mention sweet. I’ve been coming back to TVape for almost 8 years now. For good reason. Fantastic company to throw your money at. Great poeple, solid products, excellent warranties.

July 17, 2026
Unprompted review
Rated 5 out of 5 stars

Good service

I have ordered a couple different vapes from them and they always ship my order quickly. Their customer service has been good as well. One time they made me aware of a product recall and I was able to get a new upgraded version of my old product. Another time my vape broke and they responded within 1 day when I asked for a replacement and didn't make me jump through too many hoops before sending me a free replacement. No doubt I will continue to buy from them in the future as I've been happy so far.

July 2, 2026
Rated 5 out of 5 stars

Nik from sales helped expedite my order…

Nik from sales helped expedite my order in record time and was super friendly and professional throughout the process!

I would like to thank him and the rest of the team at TVape for always providing the best customer service, and Thank you 🙏🏽 extra for carrying such a versatile catalog of products!

Boomerang Blessings 🪃

July 15, 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service.Super easy to…

Great customer service.Super easy to deal with and good prices. I had a question, Lisa responded to my chat text, and took care of me immediately. Then she helped me place my order. This wasn't my 1st order, and it won't be my last. Give these guys a try, you won't regret it.

July 14, 2026
Unprompted review

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