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TVape Reviews 

1,657
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 1,228 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly helpful and knowledgeable staff who patiently answer questions, ensuring that buyers find exactly what they need. People also genuinely love the vast selection of top tier items and consistently note that packages arrive safely and quickly. Buyers also appreciate the smooth online ordering process and the reliable assistance available for any warranty concerns. Some reviewers were not happy with the shipping experience provided by the postal carrier. Consumers frequently mentioned occasional delivery delays, leaving some buyers waiting much longer than expected for their orders to arrive.

What people talk about most

Product

Users describe positive interactions with product, expressing great satisfaction with the overall quality and... See more

Delivery service

Clients share positive opinions on delivery_service, frequently highlighting super quick shipping and timely... See more

Customer service

Consumers find customer service to be positive, highlighting prompt and professional support from... See more

Service

Customers consistently note positive experiences with service, highlighting fast shipping and helpful staff.... See more

Staff

Reviewers mention positive feedback about staff, highlighting a strong consensus regarding their helpfulness... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ive bought many vapes from these guys over the years the zues arc the pax dr dabber ghost 2 and they all came quick and brand new in perfect condition what more can I say you need a vape check them ou... See more

Rated 5 out of 5 stars

What made my experience so positive was I was emailing someone who works there and in typical old lady fashion, I can't find the email or his name but he was really nice, friendly and very helpful. N... See more

Rated 5 out of 5 stars

AMAZING COMPANY, GREAT PRODUCTS, AND SUPER FAST SERVICE! LOVE THEIR SELECTION FOR 510 CARTS! I USE THESE FOR SEVERE NAUSEA DUE TO MEDICATIONS I NEED TO SURVIVE, AND THEY'VE *ALWAYS* GOT GREAT QUALITY... See more

Rated 5 out of 5 stars

Unlike most 'AI Assistants' this one was actually really helpful. I'm fairly confident I ended up speaking with a real person (Lisa) halfway through - but regardless - I was very impressed. She hooked... See more


Company details

  1. Vaporizer Store

About TVape

Written by the company

The TVape Advantage: Selection, Support, and Quality

Written by the company

At TVape, we make it easy to find the perfect vaporizer with a wide range of devices from all the major brands—Zeus, Puffco, Utillian, Tronian, PAX, and more. Whether you’re just starting out or a seasoned enthusiast, our team is here to guide you before, during, and after your purchase, helping you choose the right device and accessories. We back every product with easy returns, reliable warranties, and responsive technical support, so you can shop with confidence. Our competitive pricing, price-matching policy, and dedication to quality make Tvape the go-to destination for vaporizer hardware. TVape – premium hardware, trusted brands, expert guidance, and an experience built around you.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 93% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(1,657)

1,283 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The truth

The truth, very good work from the team, this, very accessible.

They have the products you need and more than anything, they are very understandable. I really recommend this store 100%.

June 12, 2026
Rated 1 out of 5 stars
TVape logo

Reply from TVape

Hi Marcus,

We're sorry to hear about your experience.

We'd like to clarify that we've already reached out to you several times and have approved your warranty replacement. We're currently just waiting for your reply to our email with the requested information so that we can arrange and ship your replacement as quickly as possible.

Please check your inbox (and your spam/junk folder, just in case) and respond to our latest email. As soon as we receive the requested details, we'll be happy to proceed with your replacement.

We look forward to resolving this for you as quickly as possible.

Kind regards,
TVape Team

Rated 5 out of 5 stars

A Great Experience from Start to Finish

I I recently purchased a product online and noticed a discrepancy between the advertised price and the price shown at checkout. I contacted customer service for clarification, and they responded promptly and professionally.

They explained that the pricing differed between the black and gold versions of the product, which cleared up the confusion. As a goodwill gesture, they offered me a discount on either version and also advised that they would do their best to have my order shipped out the same business day.

I appreciated the quick response, clear communication, and willingness to work with me to resolve the issue. Based on my experience so far, their customer service has been excellent.

June 18, 2026
Unprompted review

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