TourRadar Reviews 10,118

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 1,659 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the smooth, fast, and efficient booking process, highlighting the ease of use and clear input areas on the website. Many people appreciate the wide range of trips and travel agencies offered, along with the flexibility provided. The staff is consistently described as helpful, courteous, and responsive, providing timely and clear communication. Reviewers often mention that their holidays were well-organized and enjoyable, with excellent tour guides who were knowledgeable and punctual. However, some customers were dissatisfied with the lack of detailed information on itineraries and unclear single supplements. A few other people also felt that the website could be more user-friendly, particularly when trying to book multiple accommodations. Additionally, some reviewers experienced issues with tour operators not providing hotel names or itineraries, leading to uncertainty and stress.

What people talk about most

Booking process

Customers had positive experiences with the booking process, frequently describing it as easy, smooth, fast,... See more

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, responsiveness,... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the ease of use and navigation... See more

Response time

Reviewers mention positive feedback about response time, with many customers praising the quick and timely... See more

Holidays

People report positive experiences with holidays, often praising the well-organized trips and the wide range... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very convenient. It’s like a one-stop-shop. I booked with TourRadar during our Costa Rica, Europe & now Greece tours. It didn’t disappoint us. Everything was smooth, hotels conveniently located to a... See more

Company replied

Rated 5 out of 5 stars

I have been using TouRadar for quite a few years now to pick out my desired trips and am very happy with what they offer in terms of a wide range of trips and travel agencies.I enjoy the flexibility i... See more

Company replied

Rated 5 out of 5 stars

Easy to book. Greatest difficulty I had was so many options of tours. Being Able to connect to actual tour operators is a bonus unlike some other websites. Tour radar operators also go to talk abou... See more

Company replied

Rated 5 out of 5 stars

The site is very user friendly and easy to maneuver, This is my 3rd time using TourRadar and it has always been so convenient. Their tour packages overall are amazing and very diverse according to... See more

Company replied


Company details

  1. Travel Aggregator
  2. Bus Tour Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Tour Agency

About TourRadar

Written by the company

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

10K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Straight forward process

Easy, straight forward

June 11, 2026
Unprompted review
TourRadar logo

Reply from TourRadar

Hi John,

Thank you for your great review! We're glad you found the process easy and straightforward. With our Best Price Guarantee, you can always explore adventures with confidence. We hope to welcome you back for more exciting organized adventures.

Happy Travels,  
The TourRadar Team

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Rated 3 out of 5 stars

Credit Card.

I wanted to use 2 different credit card, cause it was 2 families traveling but we could not spilt the payment.

June 10, 2026
Unprompted review
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Reply from TourRadar

Hi Tara,

Thanks so much for your feedback, and for booking with us!

While we aren't able to split a single booking across two credit cards, groups travelling together can place separate bookings and pay on their own cards — just note in each that you're travelling as a group. And where a deposit is paid rather than the full amount upfront, co-travellers can be invited to pay toward the remaining balance on their own cards before final payment is due.

We hope these options help next time, and with 50,000+ adventures to choose from, we'd love to welcome your families back.

Have a great adventure,
The TourRadar Team

Rated 5 out of 5 stars

Fantastic

very good app, lot of options to choose from, and payment is protected.

August 29, 2025
TourRadar logo

Reply from TourRadar

Hi Suraj,

Thank you for your fantastic review! We're delighted to hear that you find our app very good and appreciate the security of our payment process. With over 50,000 organized adventures to choose from, we invite you to explore even more thrilling experiences in the future.

Warm regards,  
The TourRadar Team

Rated 4 out of 5 stars

I tried to book on line but as an end…

I tried to book on line but as an end result, rang and booked over the phone

June 10, 2026
Unprompted review
TourRadar logo

Reply from TourRadar

Hi Graeme, thank you for your feedback.

We're pleased to hear you were able to complete your booking with the help of our Travel Experts. We understand the online booking process didn't fully meet your needs on this occasion, and your comments help us continue improving the experience for future travelers. With 24/7 support, we're always here to assist when needed.

Kind regards,
The TourRadar Team

Rated 1 out of 5 stars

Terrible organisation

I have found them to be the worst travel company i have ever dealt with
You are not dealing with tour radar but a third party company. I am on my second day of tour of Greece and have no idea what is happening. I rang the third party company some time ago the said they would ring back, has not happened and now won't answer their phone. I have no idea what is happening tomorrow and can t contact anyone to help me.

June 10, 2026
Unprompted review
TourRadar logo

Reply from TourRadar

Hello K,,

Thank you for taking the time to share your feedback. We can understand how stressful it must be to be on an organized adventure and feel unsure about what comes next, especially when you're unable to reach the operator for support. As an Organized Adventure Platform connecting travellers with more than 2,500 trusted operators worldwide, we take concerns like this seriously. As we have been unable to locate your booking from this review, we've reached out directly to request some additional information so we can investigate and assist further.

We appreciate your feedback and hope the remainder of your Greece adventure is a memorable one.

Kind regards,
The TourRadar Team

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Rated 5 out of 5 stars

Sicily trip for 8

online booking was easy with prompt responses and flexibility with plans

June 8, 2026
Unprompted review
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Reply from TourRadar

Hi Cathy,

Thank you for your fantastic review! We're delighted that you found our online booking process easy, with prompt responses and flexibility. With no booking fees, we strive to make your Organized Adventure experience seamless. We hope to welcome you back for more adventures soon.

Safe travels,  
The TourRadar Team

Rated 5 out of 5 stars

Easy to Book…

It was easy to book and answers to questions were generally accurately answered in an acceptable time.

May 18, 2026
Unprompted review
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Reply from TourRadar

Hi Carl,

Thank you for your excellent review! We're thrilled to hear how easy you found the booking process. Our team is always ready to assist with 24/7 Travel Experts at your service. We look forward to welcoming you on another exciting organized adventure soon.

Warm regards,  
The TourRadar Team

Rated 4 out of 5 stars

I have always found Tour Radar easy to…

I have always found Tour Radar easy to navigate (3 trips). When looking at options it would be good to have a way or know the way to log in with google without reverting to a previous email.

June 7, 2026
Unprompted review
TourRadar logo

Reply from TourRadar

Hi Sandie,

Thank you for sharing your experience and for being a returning adventurer with TourRadar. We're pleased to know you find our platform easy to navigate, and appreciate your feedback regarding log in options. We will ensure this is passed to the relevant team. Explore our diverse adventures in 160+ countries on your next organized adventure.

Have a great adventure,  
The TourRadar Team

Rated 5 out of 5 stars

We took a tour with Autopia through…

We took a tour with Autopia through TourRadar. Great communication. Lovely trip with a knowledgeable guide. Very authentic outback experience.

March 8, 2026
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Reply from TourRadar

Hi Cassandra,

Thank you for your wonderful review! We're thrilled that Autopia, through TourRadar, provided you with a fantastic outback adventure in Australia. With over 160 countries to explore, we hope you'll consider joining us for more organized adventures in the future.

Adventure awaits,  
The TourRadar Team

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Rated 5 out of 5 stars

Very convenient

Very convenient. It’s like a one-stop-shop. I booked with TourRadar during our Costa Rica, Europe & now Greece tours. It didn’t disappoint us. Everything was smooth, hotels conveniently located to almost everything. private transportation and tours are up to my expectation.

May 24, 2026
Unprompted review
TourRadar logo

Reply from TourRadar

Hi Olive,

Thank you for sharing your incredible experience. We're delighted that you found our Adventure Booking Platform convenient and that your bookings around the globe have exceeded expectations. With our Payment Plans, you can enjoy even more seamless adventures. We look forward to welcoming you on another journey soon.

Safe travels,  
The TourRadar Team

Rated 5 out of 5 stars

Great Price

Easier then trying to do it yourself, Quick, Great price !

June 2, 2026
Unprompted review
TourRadar logo

Reply from TourRadar

Hi there,

Thank you for your fantastic review! We're glad you found our platform quick and hassle free. Our no booking fees policy is one of the many ways we aim to make your experience more convenient. We look forward to welcoming you on another exciting organized adventure soon.

Best regards,  
The TourRadar Team

Rated 4 out of 5 stars

Attention il y’a un groupe qui a cloné…

Attention il y’a un groupe qui a cloné votre site et escroque de l’argent aux gens.

June 2, 2026
Unprompted review
TourRadar logo

Reply from TourRadar

Bonjour Corine,

Merci de nous avoir signalé cette situation.

Nous comprenons à quel point les sites frauduleux peuvent être préoccupants pour les voyageurs. Chez TourRadar, la sécurité est une priorité, et nos Travel Experts travaillent continuellement pour permettre à nos clients de réserver en toute confiance grâce à notre système de paiement sécurisé et crypté. Nous vous remercions de contribuer à sensibiliser la communauté des voyageurs à ce sujet.

Cordialement,
L'équipe TourRadar

Rated 5 out of 5 stars

I have used TourRadar for years now to…

I have used TourRadar for years now to book several tours, both group and private. Excellent detailed site with so many options no matter what you are looking for and where you want to traveI love the travel credits I earn too so always have the best price!

May 14, 2026
Unprompted review
TourRadar logo

Reply from TourRadar

Hi there,

Thank you for your wonderful review and for being a loyal TourRadar adventurer over the years. We're thrilled that our extensive options and travel credits have enhanced your experiences. With our Best Price Guarantee, we look forward to continuing to help you explore the world.

Happy Travels,  
The TourRadar Team

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Rated 5 out of 5 stars

Warm and kind staff

The staff, Margot, responded with full kindness, it's amazing experience for us!

May 29, 2026
Unprompted review
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Reply from TourRadar

Thanks so much for the five stars, Muneharu! We’re thrilled Margot added so much positivity to your adventure. With 2,500+ adventure operators to explore, we look forward to helping you discover more amazing experiences.

Until next time!
The TourRadar Team

Rated 4 out of 5 stars

Fabulous experience

I have booked with Tourrader a few times and had a positive experience everytime .
Quick responses for any questions or queries .
Trips well organised . I will be booking with them in the future am sure .

November 18, 2025
Unprompted review
TourRadar logo

Reply from TourRadar

Thank you, Margaret, for your wonderful review! We're delighted to hear you've had positive experiences with TourRadar time and time again and that our Travel Experts have provided quick support whenever needed. We look forward to helping you discover more of our 50,000+ organized adventures in the future.

Happy Travels, The TourRadar Team

Rated 5 out of 5 stars

Contact with Tourradar was terrific in…

Contact with Tourradar was terrific in helping me decide which one to book.

May 21, 2026
Unprompted review
TourRadar logo

Reply from TourRadar

Thank you, Lisa, for your review! We're delighted to hear that our Travel Experts helped you find the right adventure for your travels. Thank you for choosing TourRadar, home to 50,000+ organized adventures, and we hope to help you plan another unforgettable trip soon.

Happy Travels, The TourRadar Team

Rated 2 out of 5 stars

Wanted to know name of hotel where were…

Wanted to know name of hotel where were staying. Unable to get answers

May 29, 2026
Unprompted review
TourRadar logo

Reply from TourRadar

Hi Chris, thank you for your feedback. We understand how important it is to have accommodation details before your adventure, and we regret that you were unable to get the information you needed. Our Travel Experts have reached out via Trustpilot to gather more details so we can assist further. Thank you for choosing TourRadar, the Organized Adventure Platform.
Kind Regards
The TourRadar Team

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Rated 5 out of 5 stars

And comprehensive response to my questions on a trip to Easter Island

The staff at Tour Radar exceeded my expectations when I had in-depth questions about one of their chores to Easter Island. That staff member thoroughly researched the answers to my questions and provided me with timely and easy to understand responses.

Subsequently, I booked their five day magical tour of the Easter islands with great confidence and anticipation

May 21, 2026
Unprompted review
TourRadar logo

Reply from TourRadar

Thank you, Edward, for your wonderful review! We're thrilled that our Travel Experts were able to provide clear, detailed answers that gave you confidence to book your Easter Island adventure. TourRadar's Organized Adventure Platform connects travelers with 50,000+ organized adventures worldwide, making it easier to find the perfect trip. Enjoy every moment of your journey!
Kind regards, The TourRadar Team

Rated 5 out of 5 stars

Trip to Patagonia

I have been using TouRadar for quite a few years now to pick out my desired trips and am very happy with what they offer in terms of a wide range of trips and travel agencies.I enjoy the flexibility it gives me as well as the smooth, fast and efficient booking process. My recent trip to Patagonia was absolutely gorgeous. The correspondence with the staff was always great and timely. I am recommending Tourradar without a doubt to whoever is looking for options, flexibility and good service.

January 9, 2026
Unprompted review
TourRadar logo

Reply from TourRadar

Thank you, Gina, for your wonderful review and continued trust in TourRadar over the years! We're delighted to hear that you enjoyed the flexibility, smooth booking process, and timely support from our Travel Experts, and that your Patagonia adventure exceeded expectations. As the Organized Adventure Platform with 50,000+ organized adventures, we look forward to helping you discover your next unforgettable journey.
Happy Travels, The TourRadar Team

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